Quick turnaround, clear communication.
Quick turnaround, clear communication. Jason was easy to work with!

ALTA Language Services is an employee-owned company that provides a comprehensive range of language services, including translation, interpretation, language testing, and training programs. Established in 1980, the company specializes in facilitating effective communication across cultural and linguistic barriers for businesses and organizations operating globally. Their expertise spans over 100 languages, catering to diverse sectors such as medical, legal, and corporate environments. The company offers professional interpreting services, both on-site and through remote options, as well as high-quality document translation and localization services. With a commitment to ISO-certified processes, ALTA ensures timely delivery and accuracy in all its offerings. Their target market includes enterprises looking to enhance their global communication capabilities through reliable language solutions.
ALTA Language Services receives high praise for its professionalism, quick response times, and excellent customer service, with many reviewers highlighting the ease of scheduling tests and the prompt return of results. Customers appreciate the company's reliability and the quality of its language testing services, often noting that the process is straightforward and efficient.
However, some reviewers express frustration with communication issues, citing instances of unresponsiveness from staff and difficulties in scheduling tests. Additionally, there are complaints about the clarity of call lines and perceived rudeness from testers. Despite these criticisms, the majority of feedback reflects a positive experience, emphasizing ALTA's strong service and commitment to customer satisfaction. Overall, ALTA Language Services is viewed favorably by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,001 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.5 | 6 |
| Sep 24 | 4.4 | 12 |
| Oct 24 | 3.8 | 5 |
| Nov 24 | 3.8 | 11 |
| Dec 24 | 5.0 | 5 |
| Jan 25 | 4.9 | 8 |
| Feb 25 | 4.6 | 14 |
| Mar 25 | 4.8 | 12 |
| Apr 25 | 4.6 | 11 |
| May 25 | 4.8 | 10 |
| Jun 25 | 3.2 | 5 |
| Jul 25 | 3.8 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“We used the company in the past with another organization”
“Customer support does not answer phone calls and email issues are not responded to until the next day, and when in th...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Business Services.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | +4% | 1,001 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 1.9 out of 5 (poor) | — | +111% | 1,000 |
Bottom line: ALTA Language Services is #2 of 5 on overall rating in this group.
500 reviews of ALTA Language Services. Filter by what matters to you.
Quick turnaround, clear communication. Jason was easy to work with!
Frustrating! I was told by my employer I did not pass my bilingual test (Vietnamese) even though I was born and raised in Vietnam and also was a previous interpreter at hospital & clinic. This company is a waste of time... wow! Test was extremely fast paced and recording was also a fast talker with different dialect. I just don't think it's fair.
I don't think the translator translated 100% of what the geneticist said. Firstly, there were some things I understood that he didn't translate, Secondly the geneticist spoke Chinese (I didn't know that the geneticist spoke Chinese before the meeting, and no one told me that), and at one point in the middle of the appointment she even explained it to me in Chinese herself
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ALTA Language Services has been exceptional throughout my experience with them. I first came across their services as an interpreter when I completed their 40-hour medical interpreting training in 2015. Thanks to their comprehensive training, I went on to become dually certified with both CCHI and NBCMI, and found the certification exams to be much easier as a result. After establishing my own interpreting company, we have consistently relied on ALTA for all our training and language assessment needs. Additionally, I’ve utilized their services as a client, particularly for rare languages, and our companies currently collaborate on various projects. In baseball terms, you could say I’ve hit for the cycle with ALTA, having been a student, client, and partner. Over the years, I’ve had the pleasure of working with their management team on multiple occasions, and the experience has always been the same—nothing short of excellence. Whatever your language needs, you are in great hands with ALTA.
Easy to navigate! Quick results. Ease of use for admin and employee.
The interpreter was very professional and respectful. An excellent experience.
The staff assisting us was very knowledgeable and helpful when we requested information about services. Setting up our account was easy. We had some issues with one test (over the phone) but that was resolved. Will highly recommend the services and continue to use them in the future.
Trash company that copy and pasted questions from the 70s. 21 questions to tell if I’m bilingual is pretty brain dead especially when half of my questions are bs hypotheticals. Sell me “house and auto insurance”. Your company’s a joke. Don’t work for anyone using this trash. I’m literally fluent free up speaking both English and Spanish and they’re going to judge me😂. Crazy I wasted 30 minutes on this garbage
I used two translators on two dates, and both were great. Thank you for everything.
The translation turnaround time was really quick, and the ALTA representative that I worked with was very responsive. My only critique is that on a material that contained a bulleted list, the translated text that was on the document that I received back from ALTA did not match up to the actual bullets so it was hard to know where the text for each bulleted item started and stopped, as I did not know the other language. I felt that there could have been more attention paid to that.
We needed a translator for a deposition. The translators did not appear to be familiar with standard rules regarding depositions (they were explaining questions to the deponent and then paraphrasing the deponent's answers as opposed to just translating). Also where the translators did not understand terms, they were guessing, which confused our deponent significantly.
ALTA Language Services is an employee-owned company that provides a comprehensive range of language services, including translation, interpretation, language testing, and training programs. Established in 1980, the company specializes in facilitating effective communication across cultural and linguistic barriers for businesses and organizations operating globally. Their expertise spans over 100 languages, catering to diverse sectors such as medical, legal, and corporate environments. The company offers professional interpreting services, both on-site and through remote options, as well as high-quality document translation and localization services. With a commitment to ISO-certified processes, ALTA ensures timely delivery and accuracy in all its offerings. Their target market includes enterprises looking to enhance their global communication capabilities through reliable language solutions.
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