Excellent Response Time
Excellent, timely response. Very professional and friendly service. Our go to company for translations!

ALTA Language Services is an employee-owned company that provides a comprehensive range of language services, including translation, interpretation, language testing, and training programs. Established in 1980, the company specializes in facilitating effective communication across cultural and linguistic barriers for businesses and organizations operating globally. Their expertise spans over 100 languages, catering to diverse sectors such as medical, legal, and corporate environments. The company offers professional interpreting services, both on-site and through remote options, as well as high-quality document translation and localization services. With a commitment to ISO-certified processes, ALTA ensures timely delivery and accuracy in all its offerings. Their target market includes enterprises looking to enhance their global communication capabilities through reliable language solutions.
ALTA Language Services receives high praise for its professionalism, quick response times, and excellent customer service, with many reviewers highlighting the ease of scheduling tests and the prompt return of results. Customers appreciate the company's reliability and the quality of its language testing services, often noting that the process is straightforward and efficient.
However, some reviewers express frustration with communication issues, citing instances of unresponsiveness from staff and difficulties in scheduling tests. Additionally, there are complaints about the clarity of call lines and perceived rudeness from testers. Despite these criticisms, the majority of feedback reflects a positive experience, emphasizing ALTA's strong service and commitment to customer satisfaction. Overall, ALTA Language Services is viewed favorably by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,001 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.5 | 6 |
| Sep 24 | 4.4 | 12 |
| Oct 24 | 3.8 | 5 |
| Nov 24 | 3.8 | 11 |
| Dec 24 | 5.0 | 5 |
| Jan 25 | 4.9 | 8 |
| Feb 25 | 4.6 | 14 |
| Mar 25 | 4.8 | 12 |
| Apr 25 | 4.6 | 11 |
| May 25 | 4.8 | 10 |
| Jun 25 | 3.2 | 5 |
| Jul 25 | 3.8 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“We used the company in the past with another organization”
“Customer support does not answer phone calls and email issues are not responded to until the next day, and when in th...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Business Services.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | +4% | 1,001 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 1.9 out of 5 (poor) | — | +111% | 1,000 |
Bottom line: ALTA Language Services is #2 of 5 on overall rating in this group.
500 reviews of ALTA Language Services. Filter by what matters to you.
Excellent, timely response. Very professional and friendly service. Our go to company for translations!
Ease of use of the test for the student. Timeliness in test results.
Efficiency on ALTA's part and ALTA's ability to work with so many different contacts from my shop are the reasons I have rated ALTA in the top category. A True Winner.
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Our experience with ALTA is always positive. We hosted 8 meetings in 2024 with ALTA for French support and their representative is always prepared and enthused to support our meetings with foreign language speakers. We will continue to book support with ALTA in 2025!
Great, quick communication and accurate, fast results. They are consistently good and I appreciate it!
The interpreter was very professional and friendly and appeared to communicate well with our employee.
My experience with Alta Language Services was superb. Tony Wentzel helped me every step of the way - he provided guidance, sent out quick quotes/revisions, and remained flexible as the scope of my project changed throughout its development. The translation was 100% accurate and delivered to us quickly in multiple file formats based on our needs. We will be back.
I am a very accomplished American Sign Language interpreter, founder of the country’s largest on-site language service Fluent Language Solutions (sold), and in private practice. After 30 years, I’ve seen a thing or two and I know good when I see it. ALTA is good! They happily do what they say, and they get it right - what more could you want?
I would like the ratings to better align with the ACTFL proficiency guidelines. This would allow us to use more of your test data to assess whether students are eligible for Credit by Exam. I also wish there were more time slots available immediately after school, so students wouldn't have to wait 1.5 to 2 hours to take the speaking portion of their test.
I liked the live call-in option of speaking that was available. I also liked the quick turn around of scoring. The help desk was also knowledgeable. I disliked the way the default keyboard worked or did not at times. Due to the times test, my Danish student was not able to get all her keyboard corrections made. She knew it was going to cause her to have a lower score, and it did. I had to have an IT involved to help the keyboard strokes to hold. Also, my state needs the grade level on the report.
Customer support does not answer phone calls and email issues are not responded to until the next day, and when in the system needing help does no good. Applicants reported inappropriate questions and when asked about them, ALTA placed the blame back on the them without checking. We pulled all remaining tests and now must find another company to retest and verify the validity of their results since we do not trust what we received.
ALTA Language Services is an employee-owned company that provides a comprehensive range of language services, including translation, interpretation, language testing, and training programs. Established in 1980, the company specializes in facilitating effective communication across cultural and linguistic barriers for businesses and organizations operating globally. Their expertise spans over 100 languages, catering to diverse sectors such as medical, legal, and corporate environments. The company offers professional interpreting services, both on-site and through remote options, as well as high-quality document translation and localization services. With a commitment to ISO-certified processes, ALTA ensures timely delivery and accuracy in all its offerings. Their target market includes enterprises looking to enhance their global communication capabilities through reliable language solutions.
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