Great Customer Service
Great Customer Service! Items shipped out within 48 hours!

Berl's Commercial Supply is a supplier specializing in restroom accessories, fixtures, and drinking fountains for commercial facilities. With over 20 years of experience in the industry, the company offers a wide range of products, including water fountains, hand dryers, baby changing stations, and towel dispensers. Berl's maintains an extensive inventory of high-quality items from top industry brands, ensuring fast shipping and prompt delivery for its customers. The target market for Berl's includes businesses and organizations looking to enhance their restroom facilities and provide hygienic solutions for their patrons. By providing a comprehensive selection of commercial-grade restroom solutions, Berl's aims to meet the diverse needs of its clients while maintaining a focus on quality and efficiency. The company’s website features a user-friendly interface for browsing and purchasing products, making it a convenient resource for facility managers and procurement officers.
Berl's.com garners overwhelmingly positive feedback from customers, with many praising the exceptional service and fast shipping. Reviewers frequently highlight the ease of the purchasing process, noting that the website is user-friendly and that orders often arrive within a day or two.
The knowledgeable and friendly staff, particularly individuals like Peter and Martina, receive commendations for their helpfulness in guiding customers to the right products. Competitive pricing also contributes to the positive experiences shared by consumers. However, a few critical comments mention that some orders took longer than expected, indicating a slight inconsistency in delivery times. Overall, Berl's.com is recognized for its reliable service and quality products, making it a favored choice among customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 25 |
| Sep 24 | 5.0 | 15 |
| Oct 24 | 5.0 | 16 |
| Nov 24 | 5.0 | 17 |
| Dec 24 | 5.0 | 7 |
| Jan 25 | 5.0 | 20 |
| Feb 25 | 5.0 | 27 |
| Mar 25 | 4.9 | 15 |
| Apr 25 | 4.9 | 18 |
| May 25 | 4.9 | 19 |
| Jun 25 | 4.9 | 21 |
| Jul 25 | 5.0 | 16 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“The product was correct and shipped out quickly”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Building Materials.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 0% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.2 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: berls.com is #1 of 5 on overall rating in this group.
500 reviews of berls.com. Filter by what matters to you.
Great Customer Service! Items shipped out within 48 hours!
Very fast delivery 👍👍
product price and quick shipping of order.Will buy from them again when we need too. Five Stars..
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My boss sent me link to a product to order on berls.com He asked that I choose express shipping. Very soon after I placed my order, I was contacted to let me know that I could save money and time sending the order ground service due to the close proximity of the delivery location. They didn't have to do that. During a time when so many things are automated, it was a pleasant surprise to receive this level of customer service.
The customer service for this company is absolutely incredible! Martina went above & beyond to help me with my order which was delayed (to no fault of theirs) due to a delay in component production of the manufacturer. I would recommend everyone order from this company!! So happy with our purchase, product & the interactions with this company.
Website was easy to navigate. The order was shipped quickly and was received within 5 days. I would definitely use them again.
I contacted Berls to see if you accepted purchase orders for the parts I needed. I was told yes we do, let me know what you need and I will send a quote right over. I got the quote, did the paperwork on my end placed the order and within a couple of days had the parts .
Easy online ordering, product was delivered in 2 days. Never had an issue with Berl's. Thanks Mike Maintenance Director Ragsdale YMCA
Easy ordering and pick up with a discount. Very friendly staff.
Berl's Commercial Supply is a supplier specializing in restroom accessories, fixtures, and drinking fountains for commercial facilities. With over 20 years of experience in the industry, the company offers a wide range of products, including water fountains, hand dryers, baby changing stations, and towel dispensers. Berl's maintains an extensive inventory of high-quality items from top industry brands, ensuring fast shipping and prompt delivery for its customers. The target market for Berl's includes businesses and organizations looking to enhance their restroom facilities and provide hygienic solutions for their patrons. By providing a comprehensive selection of commercial-grade restroom solutions, Berl's aims to meet the diverse needs of its clients while maintaining a focus on quality and efficiency. The company’s website features a user-friendly interface for browsing and purchasing products, making it a convenient resource for facility managers and procurement officers.
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