Berl's Commercial Supply is a supplier specializing in restroom accessories, fixtures, and drinking fountains for commercial facilities. With over 20 years of experience in the industry, the company offers a wide range of products, including water fountains, hand dryers, baby changing stations, and towel dispensers. Berl's maintains an extensive inventory of high-quality items from top industry brands, ensuring fast shipping and prompt delivery for its customers.
The target market for Berl's includes businesses and organizations looking to enhance their restroom facilities and provide hygienic solutions for their patrons. By providing a comprehensive selection of commercial-grade restroom solutions, Berl's aims to meet the diverse needs of its clients while maintaining a focus on quality and efficiency. The company’s website features a user-friendly interface for browsing and purchasing products, making it a convenient resource for facility managers and procurement officers.
Berl's.com garners overwhelmingly positive feedback from customers, with many praising the exceptional service and fast shipping. Reviewers frequently highlight the ease of the purchasing process, noting that the website is user-friendly and that orders often arrive within a day or two.
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The knowledgeable and friendly staff, particularly individuals like Peter and Martina, receive commendations for their helpfulness in guiding customers to the right products. Competitive pricing also contributes to the positive experiences shared by consumers. However, a few critical comments mention that some orders took longer than expected, indicating a slight inconsistency in delivery times. Overall, Berl's.com is recognized for its reliable service and quality products, making it a favored choice among customers.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
1,000
100%
● Low
4.9 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.9
12-month avg
4.9
All-time
4.9
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.8
25
Sep 24
5.0
15
Oct 24
5.0
16
Nov 24
5.0
17
Dec 24
5.0
7
Jan 25
5.0
20
Feb 25
5.0
27
Mar 25
4.9
15
Apr 25
4.9
18
May 25
4.9
19
Jun 25
4.9
21
Jul 25
5.0
16
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 495 positive reviews
Fast & efficient49%
244 mentions
Delivery44%
220 mentions
Customer service33%
165 mentions
Easy to use19%
96 mentions
“The product was correct and shipped out quickly”
On “Fast & efficient” · Jul 9, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Building Materials.
Overall rating and review count for this company and similar companies
Ordering was simple and the product is great.
I had to do a return because the item did not fit in the location we wanted to install it in. The return process was a easy and the credit was issued promptly.
I would use them again and recommend others give them a try.
Ordering was easy and quick! The paper towel dispensers that I ordered arrived fast and with no issue. Will definitely purchase from Berls.com in the future.
Called the order in, had my estimate the same day.
I received a 10% discount and shipping was free.
Received the order in 1 week, everything in tack.
I have not had that kind of customer service from ANY other supplier.
Definitely would use them again!
Cheers!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Contact with the sales person was cordial, and well done. Item was shipped very quickly, and received in just a few days. Item arrived undamaged, which for a water fountain, is not always the case.
Wow! I couldn’t be happier with my experience. My order was filled immediately and I received it the next day. A great price, free shipping, and overnight delivery. Again, wow!
I have been working with this company for 9 years. They have always delivered great customer service, technical support. Quality products, fair pricing, and always deliver equipment in a timely manner.
First item was damaged, it looked like the product had been previously opened and not packed with foam so it cracked at some point before I received it. They were prompt to send a replacement and that one was packed with foam and in good condition.
Berl's Commercial Supply is a supplier specializing in restroom accessories, fixtures, and drinking fountains for commercial facilities. With over 20 years of experience in the industry, the company offers a wide range of products, including water fountains, hand dryers, baby changing stations, and towel dispensers. Berl's maintains an extensive inventory of high-quality items from top industry brands, ensuring fast shipping and prompt delivery for its customers.
The target market for Berl's includes businesses and organizations looking to enhance their restroom facilities and provide hygienic solutions for their patrons. By providing a comprehensive selection of commercial-grade restroom solutions, Berl's aims to meet the diverse needs of its clients while maintaining a focus on quality and efficiency. The company’s website features a user-friendly interface for browsing and purchasing products, making it a convenient resource for facility managers and procurement officers.