Récupération rapide sur place dans…
Récupération rapide sur place dans leurs locaux à Seyssins. Aucun problème :)

Bis-electric is a French distributor specializing in electrical equipment for both professionals and individuals. The company offers a wide range of electrical products, including modular equipment, circuit breakers, and various installation accessories. With a commitment to providing quality products at competitive prices, Bis-electric ensures that customers have access to essential electrical supplies for their projects. The company operates an online platform, www.bis-electric.com, where customers can conveniently browse and purchase items. Bis-electric prides itself on efficient delivery services, offering products that are typically in stock and delivered within 24 hours. With over 20 years of expertise in the industry, Bis-electric aims to meet the needs of diverse clientele, from contractors to DIY enthusiasts, by providing reliable and durable electrical solutions.
Bis-electric receives high praise for its rapid delivery and competitive pricing, with many customers expressing satisfaction over years of service. Reviewers highlight the efficiency of the ordering process and the quality of the products received, often noting that items arrive well-packaged and on time.
However, a small number of customers report issues with order fulfillment, citing delays and a lack of communication when problems arise, such as unanswered emails and busy phone lines. Despite these complaints, the overall sentiment remains overwhelmingly positive, with many loyal customers recommending Bis-electric for its reliability and excellent customer service. Overall, Bis-electric is viewed favorably, particularly for its speed and pricing.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 50 | 100% | -0.7 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 5 |
| Sep 24 | 5.0 | 4 |
| Oct 24 | 5.0 | 5 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 3 |
| May 25 | 5.0 | 3 |
| Jun 25 | 3.0 | 2 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 50 most recent reviews.
“Echange telephonique avec la conseillere Audrey, tres aimable, comprenhension des demandes, tres réactive, trouver tr...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Building Materials.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | −5% | 50 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | 35 |
Bottom line: Bis-electric is #2 of 5 on overall rating in this group.
50 reviews of Bis-electric. Filter by what matters to you.
Récupération rapide sur place dans leurs locaux à Seyssins. Aucun problème :)
Prix intéressants, livraison rapide, fournisseur sérieux.
Livraison pas top mais produits cirrect
J'avais une question avant achat posée par "chat". Il m'est répondu qu'il faut un kit d'adaptation. Mais le site ne vend pas ce kit. Allez voir sur le site du fabricant. Sur lequel il n'est pas évident de trouver ... Bref, débrouillez vous. Réponse très désobligeante sur Trustpilot. Si c'est ainsi que l'on considère les clients ! Moi, j'ai pris la peine de téléphoner au fabricant. La référence qu'ils ont trouvée n'est pas la bonne. Ils ne sont pas plus malins que moi et devraient apprendre à connaître les produits. La note devrait être négative.
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Livraison rapide , conforme à la commande. Un peu léger au niveau du transporteur qui dépose le colis ailleurs que chez moi sans prévenir
Ils ne respectent pas la loi sur les rétractations et trainent volontairement les remboursements. En effet, il est interdit de facturer des frais de rétractation ou de dossier ou autre lors d'une rétractation concernant un achat effectué sur internet. Eux ne se gènent pas.
Bis-electric is a French distributor specializing in electrical equipment for both professionals and individuals. The company offers a wide range of electrical products, including modular equipment, circuit breakers, and various installation accessories. With a commitment to providing quality products at competitive prices, Bis-electric ensures that customers have access to essential electrical supplies for their projects. The company operates an online platform, www.bis-electric.com, where customers can conveniently browse and purchase items. Bis-electric prides itself on efficient delivery services, offering products that are typically in stock and delivered within 24 hours. With over 20 years of expertise in the industry, Bis-electric aims to meet the needs of diverse clientele, from contractors to DIY enthusiasts, by providing reliable and durable electrical solutions.
This profile hasn't been claimed by the business owner.