Car Mats UK specializes in the manufacture and sale of custom car mats, seat covers, and boot liners tailored to fit a wide range of vehicle makes and models. The company focuses on providing high-quality, UK-manufactured car accessories that are designed using advanced CAD technology, ensuring a precise fit for each customer's vehicle. Their product offerings include carpet and rubber car mats available in various materials and colors to complement individual car interiors. Targeting vehicle owners across the UK, Car Mats UK aims to meet the specific needs of customers seeking durable and stylish automotive accessories. Each product is made to order, with a commitment to dispatching orders within 3-5 working days. With a strong emphasis on craftsmanship and customer satisfaction, the company has garnered positive reviews from thousands of customers, reflecting the quality and reliability of their products.
Car Mats UK receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers praise the quality of the mats and the excellent customer service, noting quick delivery times and perfect fits for their vehicles.
Positive comments highlight the company's responsiveness, with some customers specifically mentioning helpful staff members who resolved issues efficiently. However, a substantial number of complaints center around order fulfillment problems, including missing products, incorrect items, and lack of communication. Consumers express frustration over unresponsive customer service and delayed deliveries, with some stating they received no updates or assistance after placing their orders.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | +0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.4 | 7 |
| Sep 24 | 2.1 | 7 |
| Oct 24 | 2.8 | 8 |
| Nov 24 | 2.3 | 6 |
| Dec 24 | 2.6 | 5 |
| Jan 25 | 3.3 | 4 |
| Feb 25 | 3.2 | 6 |
| Mar 25 | 2.3 | 7 |
| Apr 25 | 2.2 | 13 |
| May 25 | 2.7 | 7 |
| Jun 25 | 4.0 | 4 |
| Jul 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great quality, great customer service, very quick from day of order to delivery, good value for money, my car mats fi...”
“Only customer service is via email and it’s takes days to get a response, I imagine this is due to the amount of peop...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 3.6 out of 5 (good) | 3.6 out of 5 (good) | 0% | 1,000 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | — | — | 1.6 out of 5 (poor) | — | 1,000 |
Bottom line: Car Mats UK is #4 of 5 on overall rating in this group. On delivery, MSP - Motorcycle Spare Parts scores higher (4.7 vs 3.6).
1,000 reviews of Car Mats UK. Filter by what matters to you.
Rubber car mats do have an overpowering bad smell and can't be used. I've tried different cleaning products for over 4 weeks now and smell is still there. This seems to be a recurring problem which they are ignoring..
Great mats, fit perfectly and a good price. Excellent range of customisation options. Very happy with Car Mats we ordered for Mini Cooper & Chevrolet Captiva! We definitely recommend👍🏻
I got at least three messages from this company selling car mats at a discounted price with 60% reduction. I checked that they supplied right mats for my car and ordered them at £26 only to be told that they only do the mats in black despite the website asking you to choose a colour which I did. At that time I was advised that to get that colour I need to upgrade and the price was hiked to £52. Despite protestations I was told that was the price end of. This company operates sharp practices in my view and I will never use them again.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 61% of recent reviews are 4–5★ and 33% are 1–2★.
Easy to order on website and large number of options available. Received within 3 days and delighted with quality. Would highly recommend this company
Expected fixture points on carpet, fortunately snug fit means the carpet stays put.
Ordered the Main Dealer option for my Nissan Ariya. Service and delivery excellent. The mats I would say are OK, Are they main dealer quality, sadly very much not, they are very "board like" the anchoring points don't quite fit just OK, and at £57 I would suggest overpriced
The mats that I ordered for my new car are great! They fit perfectly. Although they took a little while to arrive, I received regular updates on their progress. I would highly recommend this company and will definitely use them again.
Beautifully made quilted boot liner. Fitted the boot perfectly including relevant cutouts. I even came with it's own storage bag.
absolutely scam. ordered product Monday received Thursday week after. my complaint about time waiting covered by some script escuses. rubber mats smell awful, can't use. Even when they outside house still smell. offered me carpet mats instead, lol. It's a great idea. the customer wants steak lets offer fish. never again any scum companies from Facebook. avoid. avoid. avoid. been reported Traiding Standards, Fair Traiding and Federal Trade Commission.
Yup stay well clear... Thin market stall type cheap rubbish..not worth the money AND TOOK NEARLY 2 WEEKS TO ARRIVE
Very Happy ! AS always these car mats are perfect. 🤗🤗❤️ Very happy with the quality and speedy delivery for the type of product.
The quality of finish is horrendous. Both front mats have flaws in exactly the same place. No acknowledgement of fault other than “send back for a refund”! Shame as service in ordering etc was 1st class! But . . It’s all about the quality of finish!
Bought a boot liner for a Seat Leon estate. Beautifully made. Picture on the Seat Leon page on their website showed an estate which is what I wanted so I bought it. They delivered a bespoke liner for a hatchback. They say on their website in small letters that the photo is for illustration only so beware. I’ve spent £400 on a product I can’t use and they won’t accept returns. Great product but…
Not so happy, great choice on web site at generally reasonable prices however we are a motor dealer and the mats arrived with no clips for the passenger side and the drivers side clips did not work. These standard rubber mats can be found for £25 via ebay and I paid £42.98.
Swift delivery and great to be able to put my car registration number in and be directed to the mats to fit my car. Great fit and good quality even though I ordered the cheapest mats. Very competitive price too. Would definitely use again
A perfect fit for my ID3 and the “ super” version, which I think I had were as good if not better than VW ones costing three times more. I have no hesitation in recommending this supplier and received good communication from them regarding my fitting concern which was addressed before manufacture and dispatch.
So, ordered some mats thinking they would be the correct ones on there website, there was no Reg check but only 2 options for my car & because my car was a 5 door & the other option was a 3 door & they were slightly cheaper than another website & local, I thought why not. The ones I had that were badly worn didnt quite fit that great either so thought the shape looked like it was gonna be perfect...... They arrived & didnt fit properly, Then they tell me they cant take the others back but if I want to order "these ones" (for a 3 door car) we can give you 10% off, so not only was I £55 down & some mats that dont fit properly, but they wanted me to then buy some more off them, which bare in mind I cant send back if they dont fit, so effectively they could take £100 from me & I cant do anything about it if the second set dont fit. Absolute Joke..... Use a different company if I were you thats got some kind of customer satisfaction & will help get a solution for something so simple. Its a car mat company.... its not like they cant resell them, I didnt have my name spattered all over them either, just the edging was coloured. I wont be using this company again thats for sure. Plenty more to choose from 👍
Car Mats UK specializes in the manufacture and sale of custom car mats, seat covers, and boot liners tailored to fit a wide range of vehicle makes and models. The company focuses on providing high-quality, UK-manufactured car accessories that are designed using advanced CAD technology, ensuring a precise fit for each customer's vehicle. Their product offerings include carpet and rubber car mats available in various materials and colors to complement individual car interiors. Targeting vehicle owners across the UK, Car Mats UK aims to meet the specific needs of customers seeking durable and stylish automotive accessories. Each product is made to order, with a commitment to dispatching orders within 3-5 working days. With a strong emphasis on craftsmanship and customer satisfaction, the company has garnered positive reviews from thousands of customers, reflecting the quality and reliability of their products.
This profile hasn't been claimed by the business owner.
