Chullanka is an online retailer specializing in outdoor equipment and apparel for activities such as hiking, trail running, bivouacking, and skiing. The company offers a diverse selection of products, including ropes, backpacks, and outdoor apparel from well-known brands like Beal, Petzl, and Camelbak. Customers can enjoy free shipping in France on orders over €100, along with a hassle-free return policy allowing returns within 90 days of purchase.
The target market for Chullanka includes outdoor enthusiasts and adventure seekers looking for reliable gear and accessories to support their activities. With nine physical store locations across France, Chullanka provides the option for customers to shop online and pick up their purchases in store. The company also offers customer support through various channels, ensuring that expert advice is readily available for all outdoor needs.
Chullanka receives overwhelmingly positive feedback from customers, highlighting the rapid delivery and quality of products. Reviewers frequently praise the efficient service, with many noting that their orders arrive quickly and well-packaged.
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The staff's helpfulness and expertise also stand out, as customers appreciate the attentive advice and support they receive when selecting items. However, there are some complaints regarding order fulfillment, with a few customers experiencing issues such as items being out of stock or not delivered to the chosen location. Despite these isolated incidents, the overall sentiment remains highly favorable, with many expressing satisfaction with their purchases and the shopping experience. Overall, Chullanka is regarded as a reliable choice for sports and recreation needs.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
25
100%
● Low
4.7 / 5 overall
=
25 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2025.
Last 3 months
4.7
12-month avg
4.7
All-time
4.7
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 25
4.6
21
Nov 25
5.0
3
Dec 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
Top praiseof 23 positive reviews
Customer service9%
2 mentions
Website & app9%
2 mentions
“Trés bien
Bon timing - Bon service - Bon produit - Bon prix”
On “Customer service” · Dec 1, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
Overall rating and review count for this company and similar companies
Il avait été convenu, lors d'échange d'e-mails avec vos services, que cette commande serait livrée chez moi, et non pas en magasin (à cause d'indisponibilité à Toulouse !). Or, ça piétine, et j'attends toujours ma commande chez moi !!!
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Chullanka is an online retailer specializing in outdoor equipment and apparel for activities such as hiking, trail running, bivouacking, and skiing. The company offers a diverse selection of products, including ropes, backpacks, and outdoor apparel from well-known brands like Beal, Petzl, and Camelbak. Customers can enjoy free shipping in France on orders over €100, along with a hassle-free return policy allowing returns within 90 days of purchase.
The target market for Chullanka includes outdoor enthusiasts and adventure seekers looking for reliable gear and accessories to support their activities. With nine physical store locations across France, Chullanka provides the option for customers to shop online and pick up their purchases in store. The company also offers customer support through various channels, ensuring that expert advice is readily available for all outdoor needs.