Service achat est à recommander mais…
Service achat est à recommander mais les produits ont à revoir

Comptoir des Pros is an online retail platform specializing in professional-grade tools and equipment for both professionals and DIY enthusiasts. The company offers a wide range of products from well-known brands such as Facom, Karcher, Festool, Bosch, Makita, and Milwaukee, catering to the needs of individuals engaged in home improvement, gardening, and construction projects. Targeting both professionals and individuals, Comptoir des Pros provides an extensive selection of tools, gardening supplies, and home improvement items at competitive prices. Customers can find everything from hand tools and power tools to cleaning equipment and heating solutions. The platform is designed to ensure a seamless shopping experience, featuring product details and promotions to assist users in making informed purchasing decisions.
Comptoir des Pros receives overwhelmingly positive feedback, with many customers praising the rapid delivery and competitive pricing. Reviewers frequently highlight the quick turnaround from order to delivery, often receiving their products within just a couple of days.
The quality of the items, such as radiators and other home goods, is also commended, with several customers noting that they received well-packaged and functional products. However, there are some concerns regarding specific items, particularly related to issues with pumps and ponds, with a few customers expressing frustration about the availability and functionality of these products. Despite these minor complaints, the overall sentiment remains highly favorable, reflecting a strong reputation for efficiency and value.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Très bon service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 60 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 1.0 out of 5 (poor) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 1.8 out of 5 (poor) | — | 596 |
Bottom line: Comptoir des Pros is #2 of 5 on overall rating in this group. On service, Prime Property Management scores higher (4.8 vs 4.3).
60 reviews of Comptoir des Pros. Filter by what matters to you.
Service achat est à recommander mais les produits ont à revoir
L'expédition de mes 4 articles, en l'occurence 4 gros forets à béton à été effectuée dans les délais impartis et "COMPTOIR DES PROS" m'a immédiatement remboursé un article de ma commande qu'il n'était plus en mesure de me fournir: je suis à 100% satisfait.
rapide et serieux
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Bonsoir Surprise !!! A la mise en service LA POMPE FUIT . Quelle déception !!! Avez vous une explication ? Puis je vous retourner cette pompe ? La marque Chappée est elle fiable ? Merci de faire remonter l'information . Claude
J'achète régulièrement de l'outillage pour mes poseurs et les commandes sont toujours envoyées dans les délais et sans aucun souci. Suite a une erreur d'achat de ma part sur un produit Festool, le service client , très efficace et réactif, m'a repris mon colis et j'ai pu refaire une nouvelle commande. Je recommande vraiment Comptoir des Pros.
Bonne transaction, livraison ok, bonne communication avec le service client. Un seul hic déjà remonté 1 fois, le suivi colis avec la bonne URL (kuehne-nagel) n'est pas communiqué par mail ou sms, ni visible dans le suivi de la commande, et le suivi colis fournit ne fonctionne pas, "Les données suivantes ne correspondent pas à des bons de transport : T3665428" Bref ill faut réclamer au service client l'URL suivi colis du livreur kuehne-nage. C'est juste un peu décevant..
Produit commandé le vendredi et arrivé sur le site local de la plateforme de distribution le samedi! Dommage que celle-ci ne fasse pas de tournée le samedi car j'aurais eu mon produit en moins de 24h!
Service clients réactif suite à un rate sur la livraison.
La qualité du produit est bien celle expliquée sur le site. Le délais de livraison respecté.
Très bonne prestation et produit conforme à l’attendu. Il y a eu un petit retard de livraison mais ils ont pris contact avec nous pour savoir si l’on voulu toujours l’article ou si l’on voulait annuler la commande. En dédommagement, ils nous ont fait un geste commercial sur la commande en question. Rien à reprocher, c’est parfait.
Leurs prix défient toute concurrence et leurs envoi sont rapides
Comptoir des Pros is an online retail platform specializing in professional-grade tools and equipment for both professionals and DIY enthusiasts. The company offers a wide range of products from well-known brands such as Facom, Karcher, Festool, Bosch, Makita, and Milwaukee, catering to the needs of individuals engaged in home improvement, gardening, and construction projects. Targeting both professionals and individuals, Comptoir des Pros provides an extensive selection of tools, gardening supplies, and home improvement items at competitive prices. Customers can find everything from hand tools and power tools to cleaning equipment and heating solutions. The platform is designed to ensure a seamless shopping experience, featuring product details and promotions to assist users in making informed purchasing decisions.
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