CrowdTrust is a review platform designed to facilitate consumer feedback and insights about various businesses and services. The platform allows users to share their experiences and opinions, helping potential customers make informed decisions based on authentic reviews. CrowdTrust aims to create a transparent environment where businesses can engage with their audience and improve their services based on customer input.
The company caters to a diverse range of industries, connecting consumers with local and online businesses, including restaurants, retail stores, and service providers. By providing a space for honest reviews, CrowdTrust empowers consumers to evaluate their options effectively and encourages businesses to enhance their offerings based on customer feedback. Through its user-friendly interface, CrowdTrust strives to be a reliable resource for consumers seeking trustworthy reviews and recommendations.
Delivery.com receives a mixed response from consumers, with a significant number expressing dissatisfaction. While some reviewers appreciate the helpfulness of the staff and the efficiency of certain deliveries, many others report serious issues with order fulfillment and delivery reliability.
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Complaints frequently highlight that food orders are not delivered, with some customers accusing the company of taking their money without providing the service. Additionally, delays in delivery times are a common frustration, particularly noted in specific locations like Nantucket. On a positive note, several users commend the customer service representatives for their quick responses and problem-solving abilities. Despite some positive experiences, the overwhelming number of negative reviews indicates a troubling trend in service reliability.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.9
1,000
100%
-2.2
● Low
2.9 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
2.7▼ 2.2
12-month avg
4.1
All-time
2.9
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
15
Oct 24
1.0
2
Nov 24
3.5
8
Dec 24
—
0
Jan 25
1.0
2
Feb 25
—
0
Mar 25
4.9
11
Apr 25
4.9
10
May 25
5.0
2
Jun 25
2.0
3
Jul 25
4.0
4
Aug 25
1.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 146 positive reviews
Customer service45%
65 mentions
Delivery35%
51 mentions
Helpful support33%
48 mentions
Fast & efficient23%
33 mentions
“I had my delivery this morning from Abeid and Nana”
On “Customer service” · Jul 15, 2025
Top complaintsof 347 negative reviews
Delivery69%
238 mentions
Customer service60%
209 mentions
Refund28%
98 mentions
Cancellation20%
68 mentions
“5 months when I checked the status it showed status as delivered and upon checking with delivery guy I came to know...”
On “Delivery” · Aug 7, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
Overall rating and review count for this company and similar companies
What a great team Sarif and Asif were. They arrived within the time suggested- sought permission to back up to my garage, double checked my address and post code, checked over the door to make sure it could get into the garage, manoeuvring around the garage mechanism and placed it the right way round and rested it safely in the garage.
Very polite, courteous and extremely helpful. Thank you
I had my delivery this morning from…Abeid and Nana from DX
I had my delivery this morning from Abeid and Nana. They were brillian. Very friendly and moved 3 large boxes into our garage for us. They were careful and considerate with the boxes and very helpful to me.
Well done DX great service.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
There was an issue with the order and they quickly fixed it
There was an issue with the order so I called Orange Crate who had no information so I called delivery.com. The woman who answered the phone was very pleasant to talk to and quickly sorted out the issue. I expected to be compensated somewhat for the issues, but she ordered to comp the entire meal. I was shocked and very pleased, I will certainly be back.
I had issues with the charges made to my delivery order and Voldie could not have been more helpful and patient . Everything was resolved .Just want to say Thank you again !!
Uzair made my experience great, Mr. Trustpilot Robot Thingy. I couldn't see whether delivery.com had received my order and I was concerned that my order would be lost in cyberspace, except, of course, for the payment. Folks always seem to get your do-re-mi, even when they are mysteriously incapable of giving you your goods. Uzair called the store, verified the order, and gave an accurate estimate of delivery time. I could rest assured that the goodies would arrive. All thanks to Uzair, the best darned customer service rep at delivery.com. Thanks, buddy. Ringy Dingy, Ringy Dingy. What's that I hear? The food is here!
Genevieve was super helpful and resolved my issue quickly. Very professional and did her due diligence on both sides. Respectful and attentive service. 5 stars!
CrowdTrust is a review platform designed to facilitate consumer feedback and insights about various businesses and services. The platform allows users to share their experiences and opinions, helping potential customers make informed decisions based on authentic reviews. CrowdTrust aims to create a transparent environment where businesses can engage with their audience and improve their services based on customer input.
The company caters to a diverse range of industries, connecting consumers with local and online businesses, including restaurants, retail stores, and service providers. By providing a space for honest reviews, CrowdTrust empowers consumers to evaluate their options effectively and encourages businesses to enhance their offerings based on customer feedback. Through its user-friendly interface, CrowdTrust strives to be a reliable resource for consumers seeking trustworthy reviews and recommendations.