Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.3	101	100%		● Low

4.3 / 5 overall

101 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 5.0
12-month avg: 3.9
All-time: 4.3
Category avg: 4.4

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Building Materials.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Delivery	Value	Quality	Trend	Reviews
Discount Strut AccessoriesThis company	4.3 out of 5 (good)	100 out of 100	4.4 out of 5 (good)	4.8 out of 5 (good)	4.2 out of 5 (good)	—	101
Covers Timber & Builders Merchants	4.6 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.8 out of 5 (good)	4.6 out of 5 (good)	—	1,000
Builders Emporium	4.8 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	5.0 out of 5 (good)	4.8 out of 5 (good)	—	217
GPH Builders Merchants Ltd	4.5 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.7 out of 5 (good)	4.2 out of 5 (good)	+10%	182
Trolha	4.6 out of 5 (good)	100 out of 100	—	—	—	—	35

Bottom line: Discount Strut Accessories is #5 of 5 on overall rating in this group. On quality, Builders Emporium scores higher (4.8 vs 4.2).

Rick Salmen

1 review

May 13, 2025

Featured

unistrut pipe clamps

good price and quality products . only issue was minor and that was by the time i received the shipping info the package was delivered !

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Tom Howe

1 review

Mar 6, 2025

Featured

Quick service

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Jerry Garrett

1 review

Feb 3, 2025

Featured

Reasonably priced and fast delivery

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Paul P

1 review

Dec 11, 2024

Featured

Parts were delivered as ordered

Parts were delivered as ordered , Thank you

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James

1 review

Oct 21, 2024

You did not ship the 100 each 1" strut…

You did not ship the 100 each 1" strut straps, but I paid for them. I sent you an emessage saying they were not in the shipment, but did not get any response.

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Chris

1 review

Sep 19, 2024

The order should have gone out in three…

The order should have gone out in three days it took two weeks. i had to send e mails asking where is my order and phone calls. Also was charged shipping $400 was able to have that removed because of the size of the order it said free shipping. Too much work to get this order done. Chris Nelson

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Jacob

1 review

Sep 12, 2024

DO NOT BUY FROM DISCOUNT STRUT

Only received 2 of my items out of order of 14. I spent 860.92 with them and they shipped 180.00 to me. I have called and left multiple messages, I have emailed multiple times and have received no response for several days. I cannot get anyone to let me know when OR IF they will ship the rest of my order. Terrible customer service, DO NOT BUY FROM DISCOUNT STRUT.

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Andrew

1 review

Aug 30, 2024

Prompt service and good quality…

Prompt service and good quality products at a great price!

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Rebecca

1 review

Jul 17, 2024

Wrong product shipped

Wrong product shipped to us, even though we ordered the correct part. Asked for an RMA with prepaid return label. Return label was never provided.

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Violet

1 review

Nov 6, 2024

Fast Delivery and Great prices

Good prices and great Items!!

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Brian McGehee

1 review

May 23, 2024

What type of business is this

Good pricing but only half my order showed up and no tracking or any type of response. Reached out by phone and email multiple times and no response there either. At this point the terrible customer service and lack of material that was charged outweighs the pricing.

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Max III

1 review

Jul 2, 2024

Parts done right

Very quick response and accurate items. Thanks. Great job!

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Bud R.

1 review

Feb 10, 2024

Great selection of hard-to-find…

Great selection of hard-to-find brackets at a reasonable price and prompt shipping!

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Thomas stewart

1 review

Jan 30, 2024

slow ignore

Ive asked for a RMA twice now and nothing poor service

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BARBARA

1 review

Jan 17, 2024

website was easy to find what I needed…

website was easy to find what I needed and shipping was fast

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Performance

1 review

Dec 5, 2023

multiple issues but we got the project finished

there is no inventory availability, no real tracking info, so it's a mystery whether or not the order was shipped, then it showed up over a two or three day period and was short some of the hardware so we had to purchase what we needed locally to finish there is no follow up to what is still not delivered and really no obvious way to check on it or get a refund for the undelivered balance

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Clark

1 review

Dec 5, 2023

Super affordable

Super affordable, major lack of communication and inability to make contact with the company ( they're customer service is great if you can get ahold of them) make it challenging on when to expect equipment. Be sure to order two to three weeks ahead of needing them.

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William

1 review

Nov 23, 2023

Excellent price

Excellent price, fast shipping.

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Brent

1 review

Nov 14, 2023

The shipping cost is way too high!!

The shipping cost is way too high!!! Costs more than the items I was buying.

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Eric

1 review

Nov 13, 2023

Good prices and easily reached a human on the phone.

The company was easy to reach and kept in contact with me about my order. When I had an issue upon receiving the order, they quickly rectified it. The prices were great as well.

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Month	Average	Reviews
Sep 24	1.0	2
Oct 24	1.0	1
Nov 24	5.0	1
Dec 24	5.0	1
Jan 25	5.0	1
Feb 25	5.0	1
Mar 25	5.0	1
Apr 25	5.0	1
May 25	5.0	1
Jun 25	—	0
Jul 25	—	0
Aug 25	5.0	1

Discount Strut Accessories reviews & trust report

Discount Strut Accessories has a positive customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 84 positive reviews

Top complaintsof 13 negative reviews

How it compares

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