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Element Vape is an online retail platform specializing in vaping products, including disposable vapes, mod kits, pod systems, and a wide selection of premium e-liquids. The company aims to serve the diverse needs of the vaping community by offering a variety of high-quality products at competitive prices. Customers can browse through new arrivals and bestsellers, ensuring they have access to the latest trends in vaping technology and flavors. With a focus on customer satisfaction, Element Vape has garnered a substantial following and positive reviews from its users. The platform also features special offers and a newsletter that keeps customers informed about the latest products and promotions. Element Vape caters to both novice and experienced vapers, making it a go-to destination for anyone seeking reliable and innovative vaping solutions.
Element Vape receives predominantly positive feedback from its customers, who appreciate the easy ordering process and fast shipping. Many reviewers highlight the convenience of finding specific vape products that are often unavailable at local shops, with phrases like "quick n easy" and "awesome company" frequently mentioned.
The site is praised for its user-friendly interface and extensive inventory, making it a go-to for vape supplies. However, some customers express frustration with shipping issues, noting instances of poor customer service and order fulfillment problems. Despite these complaints, the overall sentiment remains favorable, with a significant majority of consumers satisfied with their experiences. Overall, Element Vape is viewed positively, particularly for its product availability and efficient service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 3.4 | 54 |
| Jan 25 | 3.8 | 145 |
| Feb 25 | 3.8 | 123 |
| Mar 25 | 3.8 | 124 |
| Apr 25 | 4.2 | 118 |
| May 25 | 4.2 | 108 |
| Jun 25 | 4.3 | 116 |
| Jul 25 | 4.0 | 113 |
| Aug 25 | 4.6 | 99 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Ordering from your site was quick n easy and it ALWAYS HAS BEEN”
“They gave my parcel to GLS Shipping and took my money for express shipping”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Marketplaces.
| Company | Overall | Legit | Delivery | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.3 out of 5 (good) | 4.2 out of 5 (good) | +12% | 1,000 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.6 out of 5 (poor) | 1.7 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | +2% | 397 |
Bottom line: Element Vape is #2 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 3.9).
500 reviews of Element Vape. Filter by what matters to you.
Trying to enter debit card expiration dates. Month and year not entirely visible. Please fix that. I've left your site in past because of this issue. Thank you.
I'm not happy with the added charges that do not show when you make your payment. I thought the $7.00 was shipping and handling and now I see that another $8.00 was added for that which I saw on the invoice in my email, not when I purchased. There is also a $2.00 vape fee that wasn't mentioned prior to purchase.
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The service is always great. The Dovpo I purchased, is a terrible mod! It's very cheaply made. I ended up immediately purchasing another one.
The whole time I was in your site it lagged. Really bad. And when you have got a need for a nicotine fix?…and I realize that it’s going to take a few days to actually get my order. You don’t want lagging websites holding you back.
The only problem I had is I cannot ship nicotine products to my house but other than that the site worked really well other than not being able to get my juice and there's no local vape shop
I just placed an order and it said free shipping but when I sent it it said shipping was charged. Thanks Michael
Half of my order of the innokin Ajax plex 3D replacement coils were bad. Can you make sure my next order's all good coils.
I really wanted geekbar not many choices
ordering off here is easy when it wants to be, but it also seems to like to tell you the wrong amount for the order. mmy most recent order said it was meant to be $54.57 but it actually came out to around $65. other than that the having to reset my password to log in every time is a bit annoying but otherwise its super easy
Website is not easy to shop on. I came looking for a specific brand but otherwise it was tough to look through. Once found the brand I came for, I had to multiple times search for the specific items of that brand i like (different types). When selecting, whatever special is on kept pulling down and hiding /making it difficult to make the flavor selection i wanted and put into cart. Slowish process of adding to cart/ editing order.
As most of your products have been delivered expressly the last order took 10 days and you use the new carrier called speed X which the product didn’t move for 3 to 4 days before it was actually in transit so I was not happy with this delivery. the products are fine.
When I placed the order, It said it didn't go through and something went wrong. I never received an order confirmation email, but I did receive this survey. I hope this survey means my order did go through.
I can not complain about Element Vape. My problem is with their shipping. My order was placed on 6-2 and I received it today 6-19. Element Vape sent it to the carrier on 6-4. Trying to track it was non-existent for they do not update. I felt shipping was very expensive and very slow. I feel the company would do better shipping USPS, UPS, or FedEx. Would be less expensive and prompt.
I don’t like that I cannot order nicotine here in nyc I have no way to order flavored vapes and that’s kind of annoying other than that everything’s pretty good priced on here hopefully my stuff comes
There are just so many other charges. Probably will not order again. I cant recommend this to anyone. Sorry
Element Vape is an online retail platform specializing in vaping products, including disposable vapes, mod kits, pod systems, and a wide selection of premium e-liquids. The company aims to serve the diverse needs of the vaping community by offering a variety of high-quality products at competitive prices. Customers can browse through new arrivals and bestsellers, ensuring they have access to the latest trends in vaping technology and flavors. With a focus on customer satisfaction, Element Vape has garnered a substantial following and positive reviews from its users. The platform also features special offers and a newsletter that keeps customers informed about the latest products and promotions. Element Vape caters to both novice and experienced vapers, making it a go-to destination for anyone seeking reliable and innovative vaping solutions.
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