Great service
Shanice was really great and helpful , listen to what I had to say and what I needed. Really quick in responding and dealing with me. Great service

First4Lawyers is a legal service provider specializing in No Win No Fee claims across a broad spectrum of legal issues. The company offers assistance with personal injury, accidents, medical negligence, and workplace-related legal matters. By connecting clients with the right solicitors, First4Lawyers aims to simplify the claims process for individuals seeking legal support. Targeting both personal and business clients, First4Lawyers provides a 24/7 service to ensure that customers can access legal advice whenever needed. The platform is designed to help users navigate their legal challenges with ease, making it a resource for anyone needing guidance on pursuing their claims effectively. With a focus on user experience, First4Lawyers employs various cookie settings to enhance site functionality and visitor engagement.
First4Lawyers receives overwhelmingly positive feedback from customers, highlighting the helpfulness and professionalism of their staff. Reviewers frequently mention the friendly and polite demeanor of representatives, with many noting how well they listen to concerns and provide clear explanations.
The service is described as quick and efficient, with several customers appreciating the prompt escalation of their claims to the legal team. However, a small number of reviews express concerns about the handling of personal details, suggesting that some customers feel uneasy about sharing sensitive information. Despite this, the majority of feedback emphasizes the excellent service and support provided. Overall, First4Lawyers is viewed very positively, with a strong reputation for customer care and effective assistance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 88 |
| Sep 24 | 4.9 | 84 |
| Oct 24 | 5.0 | 90 |
| Nov 24 | 5.0 | 101 |
| Dec 24 | 4.9 | 51 |
| Jan 25 | 5.0 | 83 |
| Feb 25 | 5.0 | 88 |
| Mar 25 | 4.9 | 84 |
| Apr 25 | 4.9 | 72 |
| May 25 | 5.0 | 81 |
| Jun 25 | 4.9 | 59 |
| Jul 25 | 4.9 | 32 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Shanice was really great and helpful , listen to what I had to say and what I needed”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | −1% | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | +2% | 692 |
Bottom line: First4Lawyers is #1 of 5 on overall rating in this group.
500 reviews of First4Lawyers. Filter by what matters to you.
Over a year ago
Shanice was really great and helpful , listen to what I had to say and what I needed. Really quick in responding and dealing with me. Great service
Over a year ago
Very friendly very helpful and took the time to listen to me well recommended.
Over a year ago
Quick, assertive and very helpful. Understood my needs and quickly escalated to the legal team.
Over a year ago
Very good advice helped me to clarify things
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Shanice was really great and helpful , listen to what I had to say and what I needed. Really quick in responding and dealing with me. Great service
Very friendly very helpful and took the time to listen to me well recommended.
Quick, assertive and very helpful. Understood my needs and quickly escalated to the legal team.
Very good advice helped me to clarify things
I talked to a very informative, professional and friendly lady who took the factual details from me and dealt with all info I gave her promptly. She called me back when the line went bad after we lost contact. I appreciated her calm and empathetic manner while she took my information . I am waiting for the solicitor to ring me back
Friendlyand professional service. Explained everything clearly.
Holly was very polite and easy to talk to and listened to what my claim was. Holly was very reassuring and overall pleasant to speak with.
Shanese was brilliant, she explained the whole process in a way i would understand.
They all talk only and use details and giving it to a different companies so please do not share with them details because they will never keep it say even if you ask to not share details with third party
The lady was very polite and informative and helped with my call , explained everything I needed to know ,thankyou
Holly was very friendly and showed care and compassion throughout a difficult phone call.
The person who phoned was very helpful and understanding.
Friendly and efficient.
Ashley was very polite and helpful, answered all my questions and gave me great advice! 10/10!
The person I spoke to was very helpful & professional, wonderful service. Thank You.
Lovely friendly gentleman called Jacob who gave me a lot of advise and was extremely helpful. Thank you x
I spoke to Daisy, she was very attentive and listened to what I had to say and put me through to a solicitors. I appreciate her help.
Phoebe was really helpful with my query and answered all of the questions I had, Thankyou for your help!
First4Lawyers is a legal service provider specializing in No Win No Fee claims across a broad spectrum of legal issues. The company offers assistance with personal injury, accidents, medical negligence, and workplace-related legal matters. By connecting clients with the right solicitors, First4Lawyers aims to simplify the claims process for individuals seeking legal support. Targeting both personal and business clients, First4Lawyers provides a 24/7 service to ensure that customers can access legal advice whenever needed. The platform is designed to help users navigate their legal challenges with ease, making it a resource for anyone needing guidance on pursuing their claims effectively. With a focus on user experience, First4Lawyers employs various cookie settings to enhance site functionality and visitor engagement.
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