very helpful and sympathetic prompt…
very helpful and sympathetic prompt action taken

First4Lawyers is a legal service provider specializing in No Win No Fee claims across a broad spectrum of legal issues. The company offers assistance with personal injury, accidents, medical negligence, and workplace-related legal matters. By connecting clients with the right solicitors, First4Lawyers aims to simplify the claims process for individuals seeking legal support. Targeting both personal and business clients, First4Lawyers provides a 24/7 service to ensure that customers can access legal advice whenever needed. The platform is designed to help users navigate their legal challenges with ease, making it a resource for anyone needing guidance on pursuing their claims effectively. With a focus on user experience, First4Lawyers employs various cookie settings to enhance site functionality and visitor engagement.
First4Lawyers receives overwhelmingly positive feedback from customers, highlighting the helpfulness and professionalism of their staff. Reviewers frequently mention the friendly and polite demeanor of representatives, with many noting how well they listen to concerns and provide clear explanations.
The service is described as quick and efficient, with several customers appreciating the prompt escalation of their claims to the legal team. However, a small number of reviews express concerns about the handling of personal details, suggesting that some customers feel uneasy about sharing sensitive information. Despite this, the majority of feedback emphasizes the excellent service and support provided. Overall, First4Lawyers is viewed very positively, with a strong reputation for customer care and effective assistance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 88 |
| Sep 24 | 4.9 | 84 |
| Oct 24 | 5.0 | 90 |
| Nov 24 | 5.0 | 101 |
| Dec 24 | 4.9 | 51 |
| Jan 25 | 5.0 | 83 |
| Feb 25 | 5.0 | 88 |
| Mar 25 | 4.9 | 84 |
| Apr 25 | 4.9 | 72 |
| May 25 | 5.0 | 81 |
| Jun 25 | 4.9 | 59 |
| Jul 25 | 4.9 | 32 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Shanice was really great and helpful , listen to what I had to say and what I needed”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | −1% | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | +2% | 692 |
Bottom line: First4Lawyers is #1 of 5 on overall rating in this group.
500 reviews of First4Lawyers. Filter by what matters to you.
very helpful and sympathetic prompt action taken
Quick and easy to get answers
Lauren was really helpful and made me feel very listened to
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Jacob was very sympathetic & patient with me & was a good listener & polite
Daisy was very lovely and reassuring on the phone.
The representative I've discussed my subject with was extremely professional and understanding. They delt with my issue straight away asked important questions and are sympathetic to your situation, highly recommend great quality of service and understanding.
Everything was explained and was happy I contacted them.
Was told to change the review but here we go again. I initially queried with regards to a potential personal injury claim however according to them, due to the the long process it took for my ‘injury’ to occur, they refused to take my case on board, not knowing that injuries can take time to develop as if every human is the same in their eyes. I also explained it took a while due to personal and mental health issues and I also explained that claims can be made up to 3 years, yet they neglected that right although its within the law, they still refused to take my claim on. I wouldn’t reccomend stuck up companies like this at all, found elsewhere and they were amazing. Your loss
Was friendly and easy to understand
First4Lawyers is a legal service provider specializing in No Win No Fee claims across a broad spectrum of legal issues. The company offers assistance with personal injury, accidents, medical negligence, and workplace-related legal matters. By connecting clients with the right solicitors, First4Lawyers aims to simplify the claims process for individuals seeking legal support. Targeting both personal and business clients, First4Lawyers provides a 24/7 service to ensure that customers can access legal advice whenever needed. The platform is designed to help users navigate their legal challenges with ease, making it a resource for anyone needing guidance on pursuing their claims effectively. With a focus on user experience, First4Lawyers employs various cookie settings to enhance site functionality and visitor engagement.
This profile hasn't been claimed by the business owner.