Krishna at first tech
Krishna, who was my support representative at first tech under their relocation program. Was very supportive and responsive. Made my life so easy!!

First Tech Federal Credit Union is a member-focused financial institution providing a range of banking services tailored to meet the needs of technology-oriented individuals and businesses. Founded to offer competitive financial products, the credit union specializes in services such as savings and checking accounts, loans, and credit cards. With an emphasis on digital banking solutions, First Tech ensures that its members have convenient access to their finances through online and mobile banking platforms. The company primarily serves members who are part of the technology sector, including employees of tech companies and their families, as well as individuals seeking a more personalized banking experience. First Tech Federal Credit Union aims to empower its members by offering financial education resources and tools to help them make informed financial decisions. As a trusted provider in the finance and insurance category, the credit union is dedicated to fostering a strong community and supporting its members' financial well-being.
First Tech Federal Credit Union receives overwhelmingly positive feedback from its customers, who consistently praise the exceptional service provided by its staff. Reviewers highlight the helpfulness and professionalism of representatives like Marie, Christopher, and Martin, who go above and beyond to assist members with their financial needs.
Many consumers appreciate the efficient communication and quick responses, noting that the staff is knowledgeable and patient in addressing complex situations. Long-time members express gratitude for the decades of reliable support, emphasizing the credit union's commitment to customer satisfaction. Overall, First Tech is recognized for its outstanding service and dedication to helping customers navigate their financial journeys.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Was wonderful and super helpful with my current situation”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: First Tech Federal Credit Union is #1 of 5 on overall rating in this group.
60 reviews of First Tech Federal Credit Union. Filter by what matters to you.
Krishna, who was my support representative at first tech under their relocation program. Was very supportive and responsive. Made my life so easy!!
I had a recent Fraud issue, and was fortunate to have a great team over at First Tech, that not only caught the issue, in progress (Thank you, Lori!!), but got me in touch with Ignacio M, the Senior Specialist, who guided me through the process, of recovery and protection. After his leading me through each step, I was directed to Tristan over at the Cedar Hills Branch, who, also, helped to complete what Ignacio M. started, and get me back on track. SAFELY. Stephanie, a First Tech rep, also, help complete the process a short time later. All questions and concerns were addressed. All First Tech help was on board. Especially appreciated how Ignacio guided me carefully through each step, perfectly. Ignacio knows how to conduct this process better than anyone I have ever worked with . I cannot stress enough how much he helped me through what could have been an ordeal. But thanks to him , I was able to get through this tough moment. I am forever grateful, Ignacio. Thank you, Thank you First Tech.
excellent caring service from Cherry the last 2 visits. Very warm person and great smile. Also knowledgeable about services. Thanks!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
On time appt, super friendly, very helpful in optimizing how to ladder our CDs for best long term value
I have high praise and deep gratitude for Amir Poursafar at the Cedar Hills branch. It's my good fortune that he is guiding me through financial decisions. As a widow with no prior experience with financial oversight, I was quite illiterate about banking. He has a very professional yet warm friendliness that put me at ease. He's knowledgeable and patient and thorough. I feel a genuine trust in his advice. Thank you Amir.
Krishna is always available to help. She is clear on the process and guided me well. Really happy with the serviced received.
Alex helped with online banking
Excellent customer service, but First-Tech's policies aren't suitable for those looking to start from scratch. In my case, they didn't approve me to open a 'membership savings account' because I don't have an Experian credit history.
Got it done, but it took a little longer than I might have liked waiting for manager’s approval. Otherwise, all went well!
First, I did NOT have to go through 30 robot interfaces to speak to a human. Michael C. answered promptly and was incredible today when I called in for help. He helped me figure out why my accounts weren't linked, linked them, and also helped me reach out to management about reversing some charges. He was friendly, smart, efficient, patient and made First Tech look amazing. I was considering switching banks due to a move, but after the service I got today, I'll be staying. Also Michael C. deserves a raise! :)
Hashim Hunaidi was so incredibly helpful. He answered my questions thoroughly, was friendly and easy to work with. Thankful for the recommendation from my favorite teller Carrie at the W11th Eugene OR branch.
Joey was a helpful and friendly agent. Answered my question quickly.
My phone rep was Calvin - He did what he said he would and followed up to avoid confusion and complications. My problem got solved and I left feeling glad to have him working on my behalf. I wish there were more ppl out there that are as honourable as him. Thank you Calvin ⭐⭐⭐⭐⭐
First Tech Federal Credit Union is a member-focused financial institution providing a range of banking services tailored to meet the needs of technology-oriented individuals and businesses. Founded to offer competitive financial products, the credit union specializes in services such as savings and checking accounts, loans, and credit cards. With an emphasis on digital banking solutions, First Tech ensures that its members have convenient access to their finances through online and mobile banking platforms. The company primarily serves members who are part of the technology sector, including employees of tech companies and their families, as well as individuals seeking a more personalized banking experience. First Tech Federal Credit Union aims to empower its members by offering financial education resources and tools to help them make informed financial decisions. As a trusted provider in the finance and insurance category, the credit union is dedicated to fostering a strong community and supporting its members' financial well-being.
This profile hasn't been claimed by the business owner.