Great product
Great product. I had a question and needed assistance. My email was answered promptly and the request was handled by the time they emailed. Great customer service!!

FIXD is a technology company that specializes in car diagnostics through its Bluetooth OBD2 scanner. The FIXD device allows users to quickly and accurately decode over 7,000 check engine light codes directly on their smartphones. This user-friendly tool translates complex car problems into plain English, enabling individuals with little to no automotive knowledge to understand and address vehicle issues effectively. Targeting car owners who seek to maintain their vehicles without the high costs associated with repair shops, FIXD offers features such as maintenance alerts and real-time performance monitoring. By providing detailed diagnostic information, FIXD empowers users to make informed decisions about their vehicle maintenance, helping them avoid unnecessary repairs and ensuring optimal vehicle performance. The company aims to simplify the car care process, making it accessible and cost-effective for everyday consumers.
Consumers express mixed feelings about FIXD, highlighting both its effectiveness and significant concerns regarding subscription practices. Many reviewers praise the product for being great and easy to use, with some noting excellent customer service when they had questions.
However, a substantial number of customers are frustrated by unexpected subscription fees, often feeling misled about the costs associated with the device. Complaints frequently mention unauthorized charges and difficulties in canceling subscriptions, leading to accusations of deceptive business practices. While some users appreciate the product's functionality, the recurring theme of hidden fees overshadows the positive experiences. Overall, the sentiment leans negative due to the prevalent issues with subscription transparency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 24 |
| Sep 24 | 3.7 | 37 |
| Oct 24 | 2.9 | 16 |
| Nov 24 | 2.1 | 12 |
| Dec 24 | 1.6 | 14 |
| Jan 25 | 2.3 | 14 |
| Feb 25 | 1.0 | 9 |
| Mar 25 | 1.4 | 16 |
| Apr 25 | 1.8 | 15 |
| May 25 | 1.5 | 24 |
| Jun 25 | 1.5 | 26 |
| Jul 25 | 2.4 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“A ton more information and so easy to maneuver”
“They charge you a subscription fee automatically without you ever signing up for it and make some long winded bs way...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 1.6 out of 5 (poor) | 2.5 out of 5 (poor) | 2.4 out of 5 (poor) | −49% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,999 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.9 out of 5 (good) | 4.5 out of 5 (good) | 0% | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 3.1 out of 5 (fair) | 1.7 out of 5 (poor) | 0% | 1,000 |
Bottom line: FIXD is #5 of 5 on overall rating in this group. On value, MSP - Motorcycle Spare Parts scores higher (4.9 vs 1.6).
1,000 reviews of FIXD. Filter by what matters to you.
Great product. I had a question and needed assistance. My email was answered promptly and the request was handled by the time they emailed. Great customer service!!
Ho comprato FIXD, alcune settimane scorse, l'ho subito provato, dopo averlo configurato, con il numero di telaio, sulla mia auto Ford Focus 1600. Il risultato è stato sorprendente. Dopo alcune settimane e dopo averlo provato tre volte, la verifica dell'apparecchio sulla mia auto è stata sempre: auto senza problemi. Mi sono assicurato e ho risolto anche lo spegnimento di spie del cruscotto. Lo consiglio a tutti, costa poco e da un'enorme aiuto, prima di danni importanti, da ricorrere a meccanici o elettrauto. Buon acquisto a tutti.
Tenía dudas que algo así, pudiera ser de utilidad. Era un poco reticente. Una vez probado en mi automóvil, he podido comprobar y puedo confirmar que es absolutamente útil, y de manejo sencillo y fácil.
Quick answers to the questions people ask most.
FIXD is a business that provides automotive diagnostic and maintenance services. We help customers understand their vehicle's health and maintenance needs through diagnostic tools and services.
Please contact us directly or check our website for current business hours as they may vary by location or season. Hours may also be subject to change during holidays or special circumstances.
You can reach our customer support team through our official website's contact form or by calling our customer service line. We strive to respond to all inquiries in a timely manner.
We work with a wide range of vehicle makes and models. Please contact us with your specific vehicle information to confirm compatibility with our services.
Our refund and return policies vary depending on the specific service or product. Please refer to our terms of service or contact customer support for detailed information about our policies.
Appointment requirements may vary depending on the specific service you need. We recommend contacting us in advance to schedule a convenient time and ensure availability.
Our team consists of qualified professionals who work with automotive diagnostic services. For specific certification details, please contact us directly.
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Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 36% are 1–2★.
I've been a FIXD user for years now! I think I was one of the few when this unit first came out and then I seen the growth. The app grew, it has been so useful for me and my family and friends who need to look into their vehicles for engine codes. The repair tools drop down list is awesome! Again this wasn't a feature when the unit first came out. Vehicle information: data logging , recall alerts, emissions precheck, vehicle value, all these things make this the best hands down!Even when it first came out there was no subscription cost but as it grew, the need became necessary and I had no problem subscribing. I'll always be a FIXD OBD scanner user !
I really love this thing. It works so much better then the the one I had. A ton more information and so easy to maneuver. I got it in the mail today and only used it once and I am sure I have not even skimmed the surface of what this thing can do. I would like to be able to clear one code at a time but maybe it does I don't know yet. There are not many products you buy these days that are worth it but this one I love. However you have to be real careful what you click on on the site or they will take $99.00 out of your account without your permission. And it is very difficult to get it back and cancel what you did not mean to subscribe to.
BEST BUY EVER! It indicates the precise and exact problems with my vehicle so I know what sensors and parts need replaced and therefore saved me hundreds. It is extremely easy to use and understand!
I recently ordered fixd but didn’t realise it was US Dollars. I contacted the company for a refund. I almost instantly got a response. I have never had such great communication. Very hard to find these days. The money was refunded to me straight away. I am very impressed with this company. Thank you.
I wasn’t sure it would work over here in Australia but it does & it works great ! Highly recommend
Best thing Ive bought in a long time. The app offers enough for free to help you solve the problem. Im in Australia and it works amazing! Love it!
I accidentally signed myself up to a subscription to this service by mistake, I have order and received my first order and the product worked so well I purchased another two for friends and family to use. When I became aware of my subscription and the cost involved I immediately contact FIXD and the were able to cancel my subscription and refund my subscription fee straight away. I would have no problem referring their products or their company to anyone thinking of buy from them
Excellent company. My query was answered quickly and professionally.
This product does exactly what is advertised what a money saver, and extra money saver this is.
I have a fixed obd2 it said the same thing that the shop said my car would not start cause a fuel system problem but they cleared the codes. Which I could have done myself with this product. I could have saved 75 dollars. This tells you exactly what is wrong tells the code and the problem I'd recommend this to anyone.
I was able to repair the problem myself by replacing the 02 sensor myself. I was also able to replace the camshaft position sensors as well.
Great product I'm very happy
Finally a easy to use, cost effective tool, to take the guess work out of car repairs. Also preventing the consumer from being ripped off from dishonest repair shops and car dealer repair shops. Knowledge is power. . A GAME CHANGER !!!
I liked when my check engine light came on. I was able to find out what was going on with fixd. I at least knew the repair shop was being honest with me. I also liked when I was checking out a car to buy. I plugged in the fixd scanner. The result was there was no problems with the car detected. The purchase of the fixd scanner was well worth the money spent.
First off, this product is amazing!! I've had my sensor for over a year and have since saved myself thousands of dollars in repairs by allowing me to diagnose, troubleshoot and fix a lot of my car issues myself. The app is very user friendly, easy to use & understand, and gives much peace of mind. My only regret was that I only bought one as I have two vehicles. Thankfully their Black Friday sale is on and I just ordered another. I have no regrets getting this sensor and highly recommend it to anyone who, like myself, prefer to handle things themselves rather than leave it up to the mercy of others.
Service delivery methods may vary depending on your location and the type of service needed. Please contact us to discuss available options in your area.
Service time can vary depending on the complexity of the diagnostic needs and your specific vehicle. We'll provide you with an estimated timeframe when you schedule your service.
Warranty terms may apply to certain services we provide. Please ask about warranty coverage when scheduling your service or review our terms of service for detailed information.
We focus on diagnostic services that can help identify both routine maintenance needs and potential issues. Contact us to discuss how our services can assist with your specific automotive needs.
We accept various payment methods for our services. Please contact us directly or check during the booking process to confirm which payment options are available for your specific service.
FIXD is a technology company that specializes in car diagnostics through its Bluetooth OBD2 scanner. The FIXD device allows users to quickly and accurately decode over 7,000 check engine light codes directly on their smartphones. This user-friendly tool translates complex car problems into plain English, enabling individuals with little to no automotive knowledge to understand and address vehicle issues effectively. Targeting car owners who seek to maintain their vehicles without the high costs associated with repair shops, FIXD offers features such as maintenance alerts and real-time performance monitoring. By providing detailed diagnostic information, FIXD empowers users to make informed decisions about their vehicle maintenance, helping them avoid unnecessary repairs and ensuring optimal vehicle performance. The company aims to simplify the car care process, making it accessible and cost-effective for everyday consumers.
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