Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them

Gair Gas is a reputable home services provider based in Hampshire, specializing in a comprehensive range of services that include plumbing, heating, and electrical work. The company employs a team of fully qualified engineers who are dedicated to ensuring that homes operate efficiently and safely. Gair Gas is particularly well-versed in emergency home repairs, providing quick and professional solutions for a variety of household issues. In addition to traditional home services, Gair Gas offers expertise in renewable energy solutions, such as air source heat pumps, solar PV installations, and electric vehicle (EV) chargers. This focus on modern, sustainable energy options positions the company to meet the growing demand for eco-friendly home upgrades. Gair Gas serves a diverse clientele, from homeowners seeking routine maintenance to those needing urgent repairs, ensuring reliability and quality across all services.
Gair Gas receives overwhelmingly positive feedback for its exceptional service and skilled technicians. Reviewers frequently commend the polite and professional attitude of the staff, particularly highlighting engineers like Tyler for their respectful approach and thorough work.
Customers appreciate the reasonable pricing for plumbing repairs and the efficiency of service appointments, often noting timely communication regarding engineer arrivals. However, there are a few critical voices expressing disappointment, particularly regarding past experiences with boiler issues and perceived declines in service quality over the years. Despite these concerns, the majority of consumers continue to recommend Gair Gas for its reliable and tidy work. Overall, Gair Gas is viewed positively, with a strong reputation for customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 408 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 20 |
| Sep 24 | 5.0 | 13 |
| Oct 24 | 5.0 | 8 |
| Nov 24 | 5.0 | 13 |
| Dec 24 | 4.8 | 10 |
| Jan 25 | 5.0 | 16 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 5.0 | 9 |
| Apr 25 | 5.0 | 4 |
| May 25 | 5.0 | 8 |
| Jun 25 | 4.7 | 11 |
| Jul 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 408 most recent reviews.
“Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a cre...”
“The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'ver...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Plumbing.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.6 out of 5 (good) | −3% | 408 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 2.6 out of 5 (poor) | 1.9 out of 5 (poor) | −71% | 618 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.3 out of 5 (good) | 4.0 out of 5 (good) | — | 25 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 2.3 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | +1% | 1,000 |
Bottom line: Gair Gas is #1 of 5 on overall rating in this group.
408 reviews of Gair Gas. Filter by what matters to you.
Over a year ago
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
Over a year ago
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
Over a year ago
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
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Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Another good job from Gair Gas - installation of an outside tap. Chaps turned up when they said, did a good clean job, and tidied up. Good price as well.
They have just repaired our fire promptly. Kept informed when the engineer was arriving and their engineers have always been very tidy. We have used this company for many years, I would be pleased to recommend them.
Called Gair as we had an error message on our boiler. Organised an appointment for 2 days later but engineer rang on same day & said he could call that day. Fixed problem & explained what he’d needed to do to rectify problem. Excellent service. We have used Gair previously & would do so again.
The engineer arrived having previously phoned with time. He came in serviced the fire as requested.Asked where the boiler was. Serviced that as requested and told me he'd finished and went. Worked "quietly"with no fuss and cleanly
Appointment booked at a time to suit me. Notified by text of arrival of engineer. Engineer was polite, helpful, friendly and efficient . Boiler serviced with no issues. Have used Gair before and would definitely use them again.
Tyler was very polite and efficient. He is a great asset to your company. He took time in servicing my boiler and I would highly recommend him.
Good communication and service
Prompt, polite and thorough.
We used Gair Gas for many years, but the service in the past couple of years has been discouraging. They say a part needs replacing and it is guaranteed, but when there are problems they say everything is fine and won’t investigate further. We had to get another company in and pay for a new part and labour
Skilled technicians, excellent service, affordable cost. Gair really does provide peace of mind.
From telephone call to tell them I had a problem with my toilet to getting it fixed was brilliant. No fuss , no trouble. The two chaps who came out were great. Thank you very much.
We have used Gair Gas for many years. A great local company. This time needed a small job but was no trouble getting it done. We also use them for our annual boiler service .
Always good service from Gair with pleasant helpful staff.
Gair Gas have cared for our heating for many years now and they continue to offer excellent service at competitive prices. We have one of their cover plans and so they send timely reminders when it's time to service the boiler. The engineers are always friendly and message to say they're on their way. From time to time, I compare their prices and services with B Gas and I'm satisfied with what we're getting. I do recommend them.
FANTASTIC !!! SIMPLY THE BEST !!
Gair Gas is a reputable home services provider based in Hampshire, specializing in a comprehensive range of services that include plumbing, heating, and electrical work. The company employs a team of fully qualified engineers who are dedicated to ensuring that homes operate efficiently and safely. Gair Gas is particularly well-versed in emergency home repairs, providing quick and professional solutions for a variety of household issues. In addition to traditional home services, Gair Gas offers expertise in renewable energy solutions, such as air source heat pumps, solar PV installations, and electric vehicle (EV) chargers. This focus on modern, sustainable energy options positions the company to meet the growing demand for eco-friendly home upgrades. Gair Gas serves a diverse clientele, from homeowners seeking routine maintenance to those needing urgent repairs, ensuring reliability and quality across all services.
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