Knights Professional Services reviews & trust report
Knights Professional Services is a business services company that likely provides professional support and consulting solutions to other businesses and organizations. The company may offer services such as administrative support, project management, strategic planning, or specialized consulting across various industries. As a professional services firm, they would typically focus on delivering expertise and solutions to help clients improve their operations and achieve their business objectives.
Knights Professional Services has a customer experience.
positive
Knights Professional Services receives overwhelmingly positive feedback for their legal services, particularly in property transactions. Reviewers frequently highlight the efficiency and professionalism of the team, noting how solicitors like Jodie Coy, Lian, and Amanda provide excellent support throughout the buying and selling processes.
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Many customers appreciate the quick responses and clear communication, which make complex legal matters feel manageable. However, a small number of reviews express dissatisfaction with the company, mentioning issues related to service quality and responsiveness. Despite these few critical comments, the majority of clients highly recommend Knights for their attentive service and expertise. Overall, Knights Professional Services is viewed as a reliable choice for legal assistance, especially in conveyancing.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
692
100%
● Low
4.5 / 5 overall
=
692 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.8
12-month avg
4.8
All-time
4.5
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
17
Sep 24
5.0
10
Oct 24
4.8
29
Nov 24
4.7
33
Dec 24
4.8
28
Jan 25
4.6
24
Feb 25
4.5
17
Mar 25
4.9
42
Apr 25
5.0
26
May 25
4.7
27
Jun 25
5.0
23
Jul 25
4.8
11
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 473 positive reviews
Customer service45%
211 mentions
Professionalism40%
187 mentions
Fast & efficient39%
183 mentions
Helpful support19%
88 mentions
“Fast , excellent service”
On “Customer service” · Jul 10, 2025
Top complaintsof 26 negative reviews
Customer service31%
8 mentions
Charges23%
6 mentions
Payment issues19%
5 mentions
Billing15%
4 mentions
“I was trying to buy an apartment with them, and initial price was 3600”
On “Customer service” · Mar 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
Overall rating and review count for this company and similar companies
Bottom line: Knights Professional Services is #4 of 5 on overall rating in this group. On value, IWC Probate and Will Services scores higher (4.2 vs 3.7).
Reviews
692 reviews of Knights Professional Services. Filter by what matters to you.
Professional service from start to the end of the process.
Kept informed at all times and, when 'chasing up' issues were required, Bernadette and Emma at the Newcastle-under-Lyme / Stoke performed flawlessly.
The property in question was being sold following a family bereavement.
Thank you Gavin and Jack for getting us through the difficult process of selling our late mother's home. Throughout the transaction you have been a steady and reliable voice in what could have been a very difficult journey. I have used Gavin in the past and will continue to do so in the future - you will be in safe and reliable hands with him and his team.
I had a very complex residential issue to solve and had some unsatisfactory experiences with other solicitors
Fortunately I was referred to Ian Peach at Knights Solicitors, Lakeside, Portsmouth Office. Ian Peach is down to earth and gets to the root of the matter without any fuss. His work is meticulous and highly professional with prompt and excellent communication. I had finally found the solicitor who could help me. I knew every step of the way what Ian was doing and what I was paying for. As a result of Ian’s methodical work, the matter was satisfactory resolved. My life can now move forward because of Ian Peach.
I have no hesitation at all in recommending his services and that of Knights.
Thank you so much.
What types of business services does Knights Professional Services offer?
Knights Professional Services provides a comprehensive range of business solutions including accounting, bookkeeping, tax preparation, business consulting, and administrative support. We serve small to medium-sized businesses across various industries. Our services are designed to help streamline operations and improve business efficiency.
What are your business hours?
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. We are closed on Sundays and major holidays. Extended hours may be available during tax season by appointment.
How can I contact Knights Professional Services?
You can reach us by phone, email, or by visiting our office during business hours. We also offer online scheduling through our website for consultations. Our team typically responds to inquiries within one business day.
Do you offer free consultations?
Yes, we provide a complimentary initial consultation to discuss your business needs and determine how our services can help. This meeting typically lasts 30-45 minutes and can be conducted in person or virtually. There's no obligation to proceed with our services after the consultation.
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What industries do you specialize in?
We work with businesses across various sectors including retail, healthcare, professional services, construction, and technology. Our team has experience with industry-specific requirements and regulations. We tailor our services to meet the unique needs of each business type.
How do you handle confidential business information?
We maintain strict confidentiality protocols and are bound by professional privacy standards. All client information is securely stored and only accessed by authorized personnel working on your account. We also carry professional liability insurance for additional protection.
What are your payment terms and accepted methods?
We accept cash, checks, and major credit cards for payment. Payment terms vary by service type, with some requiring payment upfront and others billed monthly or upon completion. Detailed payment terms are outlined in our service agreements.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We cannot rate Ian Peach and his team at Knights plc highly enough. Throughout our dealings with them we received an extremely friendly, professional and efficient service, with full, understandable information provided at each step. Would highly recommend.
Great service from Knights. We had Tia and Lucy work on the sale and purchase of our new home. Throughout the process they were always there to help answer any questions and keep pushing things forward. They would respond to emails in a timely manner and emails were always monitored. They were also contactable via phone and if they were busy or not available Knights always had someone who could help. They managed to reach a tight deadline and got us into our new property asap. Would highly recommend.
Exceptional Legal Support - My Journey with Knights Solicitors
I cannot recommend Knights Solicitors highly enough for their outstanding service and professionalism. I first engaged with them during a difficult time when I was going through a split from my partner. Ian and his team Louise, handled the situation with utmost discretion and respect for my privacy, making a challenging period much easier to manage. Their support and attention to detail were invaluable, ensuring that everything went smoothly and on time.
Given my fantastic experience, I had no hesitation in returning to Knights for my current house purchase. This time, I'm working closely with Ian and Samantha, and once again, they have exceeded my expectations. Their attention to detail, prompt communication, and unwavering dedication have made the buying process stress-free and straightforward.
If you're looking for a solicitors' firm that truly cares about its clients and delivers top-notch service, look no further than Knights Solicitors. They have earned my trust and loyalty, and I wouldn't consider going anywhere else for my legal needs. Thank you, Ian, Louise, and Samantha, for making these important transitions in my life seamless and positive!
We would like to thank Linda Gregory and her team who dealt with the sale of our dad’s house. We were kept up to date and any queries were answered quickly. We have used Knights previously and would highly recommend them.
I was initially mindful of Knights as they were acting as a Panel Solicitor for my new house builder. After some early communication issues Jodie and her team kept me aware of what was happening through the buying/selling process.
They managed to complete in about two months which I thought was very good considering the small issues we had along the way.
I would recommend Jodie and her team.
Recently I have purchased a new built house in Cambridge. Initially Sandy Kaur was my solicitor. Later on Kimberly Gardner replaced Sandy when she left. During whole process, I have experienced outstanding support from them. I strongly recommend solicitor from Knights. Kimberly has completed everything very professionally and always informed me with each details. She has outstanding knowledge in her profession.
Despite a number of e-mails (spanning from the 5th July to current date 19th July 2024) to enquiries and an identified person in this so call "professional service " for a certified Deed of Variation or advise on the subject matter; no one had the decency to respond to our solicitor e-mails or my e-mails and, as a result, we have now lost the sale of our property. We now had to resort writing to media parties and our local MP Sir Lindsay Hoyle highlighting our experience and the stress this matter has placed on us.
Extremely efficient and personal service throughout the sale of my late brother's flat. Utterly professional but unstuffy, Rachael kept the Executors informed of progress and answered queries very promptly and clearly. Her knowledge, experience and advice was impressive and much appreciated.
Completed today . Business in the safe hands of Chris and Dagmara whom I would highly recommend. They make a great team.
Quick, Good Communication and a lot of thought was put into the problem solving that was needed to bring this one over the finish line!!!
Thanks again!!
We recently sold a property with Knights and they were excellent in ensuring a smooth and speedy exchange and completion. Both Hannah Page and Louise Nunns were extremely responsive, helpful and I would highly recommend them to anyone looking for conveyancing solicitors.
We have recently sold a property through Knights and I have to say that our team of Chris Brierley and Dagmara Blachut have been excellent throughout the process. Always available if any questions and they have guided us through what has been a complex transaction with exemplary efficiency and humour. Cannot recommend highly enough.
Emily was professional throughout a very stressful transaction, caused by the sellers fast timescales. Emily was reassuringly calm throughout and incredibly helpful in getting this over the line. I would have no hesitation in recommending Knights
Highly recommend. Both sale and purchase of my properties went through smoothly and quick.
Bernadette and Emma kept me informed of progress and always answered my emails and query’s straight away. Very helpful, friendly and professional. Because of this my experience was not too stressful.
I can't speak highly enough of the conveyancing team who took care of the very difficult purchase of our rental property. The purchase was made difficult by reasons beyond their or my control but communication and professionalism was evident at all times. I should also state, despite being a PLC company, the staff who dealt with my purchase communicated in a friendly and helpful yet thoroughly professional way at all times. Very approachable and the staff had a 'nothing too much trouble attitude' throughout this extremely difficult purchase. Thank you very much, I won't hesitate to use Knights PLC in the future.
Ian Peach is excellent. Having worked with him for a number of years now, his service is never less than exemplary. We came up against 'difficult' solicitors on the other side of both our recent sale & purchase; Ian remained calm, professional and crucially empathetic throughout - his depth of experience really shines, and is backed up by his broader team. We were very pleased to have him in our corner, and wouldn't hesitate to recommend him.
Their professionalism , attention to details and efficient handling of the process made the experience exceptionally competent.
I greatly appreciate the clear communication and timely updates throughout the transaction.
Three processes in three months!
We used Shona Archer for our sale and purchase and she was nothing short of excellent from start to finish! Communication throughout was 10/10 and both transactions were made very straight forward and progressed through quickly! Without a doubt would recommend to anyone, Shona was excellent!!
Can you help with business setup and incorporation?
Yes, we assist with business formation including LLC, corporation, and partnership setups. Our services include filing necessary paperwork, obtaining required licenses, and setting up proper accounting systems. We can guide you through the entire process from start to finish.
Do you provide ongoing support or just one-time services?
We offer both one-time project-based services and ongoing support relationships. Many clients choose our monthly service packages for continuous bookkeeping, payroll, and consulting support. We're flexible and can customize our involvement based on your business needs.
About Knights Professional Services
Knights Professional Services is a business services company that likely provides professional support and consulting solutions to other businesses and organizations. The company may offer services such as administrative support, project management, strategic planning, or specialized consulting across various industries. As a professional services firm, they would typically focus on delivering expertise and solutions to help clients improve their operations and achieve their business objectives.