Knights Professional Services reviews & trust report
Knights Professional Services is a business services company that likely provides professional support and consulting solutions to other businesses and organizations. The company may offer services such as administrative support, project management, strategic planning, or specialized consulting across various industries. As a professional services firm, they would typically focus on delivering expertise and solutions to help clients improve their operations and achieve their business objectives.
Knights Professional Services has a customer experience.
positive
Knights Professional Services receives overwhelmingly positive feedback for their legal services, particularly in property transactions. Reviewers frequently highlight the efficiency and professionalism of the team, noting how solicitors like Jodie Coy, Lian, and Amanda provide excellent support throughout the buying and selling processes.
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Many customers appreciate the quick responses and clear communication, which make complex legal matters feel manageable. However, a small number of reviews express dissatisfaction with the company, mentioning issues related to service quality and responsiveness. Despite these few critical comments, the majority of clients highly recommend Knights for their attentive service and expertise. Overall, Knights Professional Services is viewed as a reliable choice for legal assistance, especially in conveyancing.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
692
100%
● Low
4.5 / 5 overall
=
692 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.8
12-month avg
4.8
All-time
4.5
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
17
Sep 24
5.0
10
Oct 24
4.8
29
Nov 24
4.7
33
Dec 24
4.8
28
Jan 25
4.6
24
Feb 25
4.5
17
Mar 25
4.9
42
Apr 25
5.0
26
May 25
4.7
27
Jun 25
5.0
23
Jul 25
4.8
11
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 473 positive reviews
Customer service45%
211 mentions
Professionalism40%
187 mentions
Fast & efficient39%
183 mentions
Helpful support19%
88 mentions
“Fast , excellent service”
On “Customer service” · Jul 10, 2025
Top complaintsof 26 negative reviews
Customer service31%
8 mentions
Charges23%
6 mentions
Payment issues19%
5 mentions
Billing15%
4 mentions
“I was trying to buy an apartment with them, and initial price was 3600”
On “Customer service” · Mar 21, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
Overall rating and review count for this company and similar companies
Bottom line: Knights Professional Services is #4 of 5 on overall rating in this group. On value, IWC Probate and Will Services scores higher (4.2 vs 3.7).
Reviews
692 reviews of Knights Professional Services. Filter by what matters to you.
Very thorough, efficient and cognisant of timelines to complete and meet the transfer deadlines. Keeping me fully apprised of developments as well as what was required from me . Overall very good and positive experience. Thank you!
Regards
Syed
I recently had the pleasure of working with Wendy Hooley as my conveyance solicitor for the sale of my house, and I am beyond impressed with her exceptional service. From start to finish, Wendy showcased a level of professionalism and expertise that made the entire process smooth and stress-free.
Wendy’s attention to detail and thorough understanding of the legal intricacies involved in selling a home were truly remarkable. She diligently ensured that all paperwork was accurate and completed on time, leaving no room for errors or delays. Her proactive approach and meticulous nature provided me with complete peace of mind throughout the transaction.
What sets Wendy apart is her unwavering dedication to her clients. She was always available to answer my questions and provide clear, concise explanations, making sure I was fully informed at every stage. Wendy’s thoughtful and client-focused approach made me feel valued and supported, knowing that she was genuinely invested in achieving the best possible outcome for me.
Her excellent communication skills and ability to handle complex situations with ease made the entire conveyancing process seamless. Wendy’s commitment to her clients’ satisfaction and her unparalleled work ethic are truly commendable.
I am incredibly grateful to Wendy Hooley for her outstanding service and would highly recommend her to anyone in need of a conveyance solicitor. Her professionalism, dedication, and genuine care for her clients make her an exceptional choice. Thank you, Wendy, for making the sale of my house a positive and successful experience!
What types of business services does Knights Professional Services offer?
Knights Professional Services provides a comprehensive range of business solutions including accounting, bookkeeping, tax preparation, business consulting, and administrative support. We serve small to medium-sized businesses across various industries. Our services are designed to help streamline operations and improve business efficiency.
What are your business hours?
We are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. We are closed on Sundays and major holidays. Extended hours may be available during tax season by appointment.
How can I contact Knights Professional Services?
You can reach us by phone, email, or by visiting our office during business hours. We also offer online scheduling through our website for consultations. Our team typically responds to inquiries within one business day.
Do you offer free consultations?
Yes, we provide a complimentary initial consultation to discuss your business needs and determine how our services can help. This meeting typically lasts 30-45 minutes and can be conducted in person or virtually. There's no obligation to proceed with our services after the consultation.
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What industries do you specialize in?
We work with businesses across various sectors including retail, healthcare, professional services, construction, and technology. Our team has experience with industry-specific requirements and regulations. We tailor our services to meet the unique needs of each business type.
How do you handle confidential business information?
We maintain strict confidentiality protocols and are bound by professional privacy standards. All client information is securely stored and only accessed by authorized personnel working on your account. We also carry professional liability insurance for additional protection.
What are your payment terms and accepted methods?
We accept cash, checks, and major credit cards for payment. Payment terms vary by service type, with some requiring payment upfront and others billed monthly or upon completion. Detailed payment terms are outlined in our service agreements.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Exceptional Service - Made Our First Home Purchase a Breeze
We recently used Knights Professional Services for our first home purchase, and we couldn't be more pleased with their service. From the outset, their processes were clearly defined, making each step straightforward and easy to follow. This was especially important to us as first-time buyers, navigating an unfamiliar landscape.
Communication was a standout feature. The team was consistently prompt, transparent, and proactive, ensuring we were well-informed throughout the entire process. They patiently answered all our questions, no matter how trivial they seemed, and provided valuable advice that made us feel confident in our decisions.
Thanks to their exceptional service, what we anticipated to be a stressful experience turned out to be smooth and hassle-free. We highly recommend Knights Professional Services to anyone looking for reliable and efficient mortgage solicitors. They truly made our dream of owning a home a reality!
The services were within expectations in terms of timing, simple language, straightforward without disappointment and ability to delivered as was promised by those who recommended. Services were also affordable without secret surprise charges. They are transparent and well organised.
All the staff of Knights Professional Services are very professional, attention to details, well-organized presentation, cheerful, polite and reliable.
I would like to take this opportunity to send appreciation to Ms Charlotte, Ms Sharon and Mr. George and other staff as well, as they are all amazing and being very patient as I purchased the house when i am still in Hong Kong.
We had a very pleasant experience with Jodie and her team at Knight. Everything was very efficient, professional and smooth. There were no problems and everything was very clear. When needed we were able to get hold of the team easily. Highly recommend
Delighted with the service provided by Gethin and Fiona. Professional and prompt. Superb communicators during a lengthy, challenging sales process.
Highly recommended.
Gethin was fantastic with the conveyancing he did for us. Excellent advice precise work and focused to protect our position. This was supported by swift action when needed. Thanks to the entire team.
5* Solicitors!
We are so happy with the service that has been provided to us from Knights. We are first time buyers and they have been so supportive and understanding from start to finish. Quick service, lovely customer support and great communication. Fully recommend!!
So grateful to Adele, Shona and Claire for being so helpful and efficient through this first time journey of ours.
Outstanding & dedicated Professional Service. Buying a New Home with all the conveyancing complexities over new land builds, Knights excelled in their knowledge of what was needed to ensure smooth transition. At a late stage our buyers pulled out - 4 days before completion. The house building group brokered to part Exchange meaning everything needed to complete in a 4 day window. We did complete and thanks goes to Knights and the House Build Conveyancing Team alongside who all worked tirelessly to achieve very tight deadlines. Definitely worth using a highly professional Team who know the ropes in all aspects of conveyancing - I am so relieved we went for them.
Knights was recommended to us by our builder and I'm so glad we went with them. Our solicitor, Charlotte, has been an amazing help from start to finish, she accommodated our requests and timelines, acted in a very professional manner and made the process incredibly smooth. We would definitely use their services again.
We recently used Knights for the purchase of our new home. Jodie was incredible! Also, Hollie too. They were so efficient and so quick! In comparison to the solicitor used for the sale of my previous property, knights really were MUCH better! Jodie was always at the end of the phone and I felt very confident that she had everything in hand and under control. No chasing required as she was so efficient and always kept me in the loop!
I have worked with Mrs Sally Peake and her excellent assistant Louise Nunns on a number of projects over the years. This most recent re finance project (April 2024) had a number of challenges, but the experience of Sally and Louise worked through them in a professional manner to complete another successful project. Highly recommended.
Charlotte Goodson and her team helped me with transferring my home into my sole name following a separation. I cannot recommend them enough, they always respond super quickly and were amazing at chasing up the Land Registry. So grateful for all of their work! They made a difficult time for me so much easier/less stressful and I'm beyond appreciative for that.
We engaged Knights at short notice as a replacement for our original solicitor, who was unresponsive and unhelpful. Tia, Lucy and Holly were absolutely brilliant, turning around everything needed in 2 weeks to exchange contracts! Great clear, friendly and prompt communication. A great experience! Definitely recommend Knights!
Can you help with business setup and incorporation?
Yes, we assist with business formation including LLC, corporation, and partnership setups. Our services include filing necessary paperwork, obtaining required licenses, and setting up proper accounting systems. We can guide you through the entire process from start to finish.
Do you provide ongoing support or just one-time services?
We offer both one-time project-based services and ongoing support relationships. Many clients choose our monthly service packages for continuous bookkeeping, payroll, and consulting support. We're flexible and can customize our involvement based on your business needs.
About Knights Professional Services
Knights Professional Services is a business services company that likely provides professional support and consulting solutions to other businesses and organizations. The company may offer services such as administrative support, project management, strategic planning, or specialized consulting across various industries. As a professional services firm, they would typically focus on delivering expertise and solutions to help clients improve their operations and achieve their business objectives.