Is London Store a legitimate company?
Yes, London Store is a legitimate company with numerous verified customer reviews. They maintain a high rating, reflecting real customer experiences that highlight their efficient service and product quality.

London Store is a multibrand retailer located in the historic center of Naples, Italy, specializing in streetwear clothing and footwear. Established in 2000, the company offers a diverse selection of popular brands, including Carhartt, Vans, Nike, and Adidas, catering to fashion-conscious consumers who appreciate contemporary styles influenced by art and music. The London Store provides an online shopping platform at www.londonstore.it, allowing customers to browse and purchase the latest collections of apparel, sneakers, and accessories. With a focus on customer satisfaction, the company offers free shipping and returns, ensuring a seamless shopping experience for both local and international customers. The store serves a community of streetwear enthusiasts, skateboarders, and individuals looking for unique fashion pieces that reflect urban culture.
London Store receives high praise for its excellent customer service and rapid shipping, with many reviewers highlighting the efficiency and helpfulness of the staff. Customers appreciate the quick responses to inquiries and the smooth returns process, which adds to the overall positive shopping experience.
The store is noted for its wide range of products and competitive pricing, making it a popular choice among shoppers. However, there are some critical complaints regarding order fulfillment, with a few customers reporting issues such as receiving the wrong items and difficulties in communication when trying to resolve these problems. Despite these setbacks, the majority of feedback remains overwhelmingly positive, showcasing London Store as a reliable and customer-friendly shopping destination. Overall, the sentiment is largely favorable.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 60 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 5.0 | 5 |
| Dec 24 | 5.0 | 4 |
| Jan 25 | 4.4 | 14 |
| Feb 25 | 4.9 | 10 |
| Mar 25 | 3.8 | 4 |
| Apr 25 | 5.0 | 1 |
| May 25 | 4.3 | 6 |
| Jun 25 | 4.8 | 10 |
| Jul 25 | 3.7 | 3 |
| Aug 25 | 4.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Excellent service with great delivery updates”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | −8% | 60 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: London Store is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 4.4).
60 reviews of London Store. Filter by what matters to you.
Over a year ago
Addetti di Servizio clienti molto carini ed efficienti. Risposte super veloce alle email e molto disponibili. Prezzi buoni . Grande assortimento si prodotti. Sicuramente ricomprerò di nuovo con voi.
Over a year ago
Det første par sko kom efter 4 dage, men desværre for små. Retur formular virkede ikke fra hjemmesiden. En mail og tænkte åh nej. Fik svar asap og returlabel ver nem og udfylde. Det gik hurtigt med re... See more
Over a year ago
Tutto positivo, consegna rapida e anche un piccolo imprevisto, risolto tempestivamente! Bravi
Over a year ago
Il prodotto non è arrivato quello desiderato, è arrivato di un altro colore e non effettuano il reso dopo tante volte che ho provato a contattare,non sono affidabili
Quick answers to the questions people ask most.
Yes, London Store is a legitimate company with numerous verified customer reviews. They maintain a high rating, reflecting real customer experiences that highlight their efficient service and product quality.
No, London Store is not a scam. Verified reviews indicate a pattern of positive experiences, with customers praising their reliable service and quick delivery.
London Store specializes in shopping and fashion, offering a wide range of clothing and accessories with a great assortment that appeals to various tastes.
London Store accepts various payment methods including credit cards and online payment services, making it convenient for customers to complete their purchases.
London Store has a straightforward returns process, as highlighted in customer reviews. They respond quickly to return requests and ensure refunds are processed without hassle.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Addetti di Servizio clienti molto carini ed efficienti. Risposte super veloce alle email e molto disponibili. Prezzi buoni . Grande assortimento si prodotti. Sicuramente ricomprerò di nuovo con voi.
Det første par sko kom efter 4 dage, men desværre for små. Retur formular virkede ikke fra hjemmesiden. En mail og tænkte åh nej. Fik svar asap og returlabel ver nem og udfylde. Det gik hurtigt med retur og tilbagebetaling. Sendte retur fredag, de modtog allerede lørdag og pengene var på min konto mandag. Bestilte ny størrelse. Det tog 6 hverdage. Lidt sløvt. Men jeg anbefaler - det er helt ok. Og priserne er jo helt i top. Og 8 euro i fragt - 60 kr. Det er ok!! Tak
Tutto positivo, consegna rapida e anche un piccolo imprevisto, risolto tempestivamente! Bravi
Il prodotto non è arrivato quello desiderato, è arrivato di un altro colore e non effettuano il reso dopo tante volte che ho provato a contattare,non sono affidabili
Tutto perfetto, ordinato tre articoli e avuto problemi di taglia con uno di questi, prontamente inviato un altro e fatto reso senza problemi
Excellent service with great delivery updates. Sadly my item did not fit, but returns process was easy and I was quickly refunded. Thank you. Would buy from again
Spedizione rapidissima prodotto perfetto ottimo prezzo
Rapidi nella risposta e nell’assistenza, premurosi nell’accertarsi che la consegna vada a buon fine. Servizio impeccabile.
Gentilissimi , super efficienti e pronti a risolvere qualsiasi vostro problema. Negozio consigliatissimo merce perfetta e consegna ultra rapida. Top.
Ordine effettuato giovedì, martedì la consegna. E, come se non bastasse, acquisto fatto ad un prezzo assolutamente vantaggioso
Spedizione veloce e prodotto come ordinato
Cordiali ,efficienti e disponibili ,lo consiglio !
Ho effettuato diversi ordini e sono sempre stato ben assistito, gli articoli sono arrivati come da annuncio e in tempi brevi. Lo consiglio!
Tutto perfetto, mi sono trovata molto bene, bravi!
Nice Store!
Servizio veloce ed eccellente! Ottimo imballaggio e consegna rapida del prodotto! Grazie mille! Lo consiglio!
Esperienza 5 stelle, mai trovato uno store così preciso e puntuale nella vendita on line, servizio assistenza clienti eccezionale, sia pre che post vendita, velocissimi nella gestione dell'ordine e servizio resi altrettanto puntuale. complimenti santi
Absolutely no communication. Ordered a shoe almost 1 week ago (17th May) and still no updates. Since tried to cancel however cannot get through to the support team for assistance. Full on scam at this point.
Avevo già acquistato in passato presso questo negozio e mi ero trovata molto bene, sia per i tempi di consegna rapidissimi che per la qualità dei prodotti. Questa volta ho sbagliato ad acquistare un prodotto (ho sbagliato la taglia ) e mi sono trovata altrettanto bene con il servizio di reso : personale molto attento e servizio rapidissimo. TOP QUALITY, SUPER CONSIGLIATO. Acquisterò sicuramente ancora presso il loro store online.
ho acquistato 2 paia di scarpe arrivate in ottimo stato, c'è stato un piccolo problema con la spedizione legato al danneggiamento del pacco e quindi non recapitato in tempo ma l'operatore dell'azienda è stato disponibilissimo a risolvere subito il problema e mi hanno anche rimborsato la spedizione inaspettato :) celeri e disponibili nelle risposte anche via email.Merce ottima.
London Store is a multibrand retailer located in the historic center of Naples, Italy, specializing in streetwear clothing and footwear. Established in 2000, the company offers a diverse selection of popular brands, including Carhartt, Vans, Nike, and Adidas, catering to fashion-conscious consumers who appreciate contemporary styles influenced by art and music. The London Store provides an online shopping platform at www.londonstore.it, allowing customers to browse and purchase the latest collections of apparel, sneakers, and accessories. With a focus on customer satisfaction, the company offers free shipping and returns, ensuring a seamless shopping experience for both local and international customers. The store serves a community of streetwear enthusiasts, skateboarders, and individuals looking for unique fashion pieces that reflect urban culture.
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