Maison Du-cable is a French online retailer specializing in network and audio products, offering a wide range of cables and connectivity solutions. The company features an extensive catalog of items, including RJ45 network cables, patch panels, and various audio and video connectors. With a commitment to providing quality products, Maison Du-cable serves both individual consumers and businesses seeking reliable networking and audio equipment.
Customers can conveniently browse and purchase from thousands of available products through the company's website, www.maison-du-cable.com. The platform also includes a cable configurator to assist users in finding the right RJ45 cable for their specific needs. Maison Du-cable is dedicated to ensuring customer satisfaction, evident in their positive customer ratings and reviews. With competitive pricing and options for express delivery, the company aims to meet the demands of its diverse clientele.
Maison Du-cable has a positive customer experience.
Maison Du-cable receives high praise from customers for its rapid delivery and product quality, with many reviewers noting that their orders arrive promptly and as expected. Consumers appreciate the competitive pricing and the extensive selection of products available, often highlighting the professionalism of the service.
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However, some negative feedback emerges regarding order issues, particularly when items are out of stock or when customers accidentally select more expensive delivery options. A few reviewers express frustration with the website experience and the handling of their orders. Despite these concerns, the overwhelming majority of feedback reflects satisfaction with the service provided. Overall, Maison Du-cable is viewed positively, with a strong emphasis on efficiency and product reliability.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
797
100%
● Low
4.6 / 5 overall
=
797 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
3.0▼ 1.8
12-month avg
4.7
All-time
4.6
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
2
Sep 24
5.0
1
Oct 24
4.5
2
Nov 24
4.7
3
Dec 24
5.0
1
Jan 25
5.0
2
Feb 25
5.0
1
Mar 25
4.6
5
Apr 25
5.0
5
May 25
5.0
1
Jun 25
—
0
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 462 positive reviews
Website & app15%
69 mentions
Customer service5%
24 mentions
Easy to use1%
4 mentions
“J'ai trouvé sur ce site ce dont j'avais besoin; ma commande a été traitée dans les meilleurs délais (reçu en trois jo...”
On “Website & app” · Apr 8, 2025
Top complaintsof 31 negative reviews
Customer service35%
11 mentions
Payment issues6%
2 mentions
“Très mauvaise expérience avec La Maison du Câble”
On “Customer service” · Jul 1, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consumer Electronics.
Overall rating and review count for this company and similar companies
Même expérience que le précédent commentaire. Aucun moyen de joindre le service client, numéro de téléphone indisponible, pas de réponse au mail commande en attente et préparation depuis 3 jours.
J'ai peur de d'être fait avoir !
Numéro de téléphone sur Internet inaccessible depuis plusieurs jours. Pas d’adresse e-mail trouvée ?
Commande du 5 mars d’un câble Ethernet avec la mention « prêt au départ » depuis plus d’une semaine !!
Pas de date prévue de livraison !!
Cordialement
D.B.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Cela fait deux fois que je commande une référence de câble et que je paie ma commande.
Au bout de plusieurs jours, je reçois un email d'annulation comme quoi la référence n'est plus disponible et on me propose une référence 2 fois plus chère... évidement !
ALors simple problématique de gestion des stocks ou abus du vendeur ?
produits conformes à ma demande . le site permet de bien choisir les câbles type RJ45, c'est un bon point . le délai de livraison est un peu long par rapport aux concurrents.
Produits notes disponibles puis apres commande message annoncant une livraison 5 mois plus tard malgre livraison express demandée, Service client injoignable , site à fuir
Pour ma seconde commande (la première livrée dans les temps, intacte et complète), j'ai voulu bénéficier d'un bon d'achat (environ 13€ suite à cette première commande: bonne surprise!) que j'ai dû mal valider et qui na pas été pris en compte... Pas de problème! Un petit mail au SAV et les 13€ on immédiatement été virés sur mon compte! Seconde commande arrivé impeccable également! Du sérieux!
Vaste choix d'article en tout genre dans le domaine du réseau. Tarif raisonnable, je recommande et n'hésiterai pas a revenir sur ce site. Seul point négatif si l'on peut dire, temps de préparation de la commande avant expédition de plus de 1 semaine alors que l'article été en stock et que le paiement pris en compte le lendemain sur mon compte. Je vais mettre sur le dos du black friday ce délai.
Maison Du-cable is a French online retailer specializing in network and audio products, offering a wide range of cables and connectivity solutions. The company features an extensive catalog of items, including RJ45 network cables, patch panels, and various audio and video connectors. With a commitment to providing quality products, Maison Du-cable serves both individual consumers and businesses seeking reliable networking and audio equipment.
Customers can conveniently browse and purchase from thousands of available products through the company's website, www.maison-du-cable.com. The platform also includes a cable configurator to assist users in finding the right RJ45 cable for their specific needs. Maison Du-cable is dedicated to ensuring customer satisfaction, evident in their positive customer ratings and reviews. With competitive pricing and options for express delivery, the company aims to meet the demands of its diverse clientele.