MandM is an online retail platform specializing in discounted branded fashion and sportswear. The company offers a wide range of products, including clothing, footwear, and accessories for men, women, and children. With a focus on affordability, MandM aims to provide customers with quality items at reduced prices.
Targeting budget-conscious shoppers, MandM serves a diverse customer base looking for value without compromising on style. The platform is designed to facilitate an easy shopping experience, featuring user-friendly navigation and a secure checkout process. By providing access to well-known brands at competitive prices, MandM caters to consumers seeking fashionable options that fit their budgets.
MandM receives high praise from customers for its great product quality and speedy delivery, with many noting the excellent prices and good selection available. Reviewers frequently highlight their satisfaction with the overall shopping experience, mentioning prompt service and effective communication regarding deliveries.
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However, there are notable complaints regarding delivery issues, particularly with parcels sent via Evri, which some customers report as not arriving or being left in unsafe locations. Additionally, a few consumers express disappointment with the quality of certain items and the high return fees associated with them. Despite these concerns, the majority of feedback remains positive, reflecting a strong overall sentiment towards the company.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
100
100%
—
● Medium
4.5 / 5 overall
=
100 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 100 reviews in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
Top praiseof 87 positive reviews
Delivery64%
56 mentions
Prices & value53%
46 mentions
Fast & efficient51%
44 mentions
Quality28%
24 mentions
“Excellent prices and speedy delivery, good choices available and excellent way to save money”
On “Delivery” · Jul 6, 2025
Top complaintsof 10 negative reviews
Refund20%
2 mentions
Returns20%
2 mentions
Payment issues20%
2 mentions
“Ordered 2 pairs of trainers 2 weeks before needed them keep keeping eye on the tracking they said there was a delay a...”
On “Refund” · Jul 6, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Discount Stores.
Overall rating and review count for this company and similar companies
My parcel unfortunately whilst being delivered I had items taken as Evri left in an unsafe place contacted M and M who sent me immediately replacement’s great customer service my Grandson looked lovely in his outfits Thankyou
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Using the app to find what I wanted to purchase was a simple process, with plenty of alternatives similar to what had in mind available.
It was easy to follow the drop box ordering selections for making my order personalised to my requirements. Completing the purchase was quick and easy.
My order was dispatched and delivered within 3 days. The order was well packaged and securely sealed
The clothes are exactly as shown they fit well I’m very pleased with them. Some were for presents and they were well received. Delivery was fast and the courier was very good
Always better than the competition value.
If I'm being picky I'd say sometimes the stock levels could be better but mostly not a problem at all.
Been a customer for years and it will be the same for years to come.
Received my order within 3 days, have bought a lot off MandM over the years, have never been disappointed with the quality of the goods, fantastic prices and excellent customer service, and fast delivery
ordered several pairs of shorts not sure of sizing.out of the 5 i ordered i returned 3 and re-ordered 1 pair in smaller size.return was processed very promptly and replacement pair arrived quickly.great job.have used a few times now and have not been disappointed.
MandM is an online retail platform specializing in discounted branded fashion and sportswear. The company offers a wide range of products, including clothing, footwear, and accessories for men, women, and children. With a focus on affordability, MandM aims to provide customers with quality items at reduced prices.
Targeting budget-conscious shoppers, MandM serves a diverse customer base looking for value without compromising on style. The platform is designed to facilitate an easy shopping experience, featuring user-friendly navigation and a secure checkout process. By providing access to well-known brands at competitive prices, MandM caters to consumers seeking fashionable options that fit their budgets.