Having to pay to unlock my phone…
Having to pay to unlock my phone doesn’t seem right. Customer Svc is nice.

Mobile Unlocked is an online service that specializes in unlocking mobile phones using the device's IMEI number. By providing a straightforward and secure method for users to unlock their phones, the company enables customers to use their devices with any mobile carrier. This service is designed for individuals who wish to switch carriers or travel internationally without being restricted by network limitations. Targeting a global audience, Mobile Unlocked serves customers from various countries, making it accessible for users looking to unlock devices quickly and legally. The process is user-friendly, requiring no technical skills, and consists of simple steps to complete the unlocking. With a focus on safety and efficiency, Mobile Unlocked aims to facilitate a seamless transition for users seeking greater flexibility in their mobile service options.
Mobile Unlocked receives a mix of feedback from its users, with many praising the service for being easy, quick, and straightforward. Reviewers frequently highlight the simplicity of the unlocking process, noting that it is user-friendly and efficient.
However, a significant number of customers express frustration over the fees associated with unlocking their phones, with some feeling that the costs are excessive and not transparently communicated. Complaints about hidden charges and the perception of the service as a scam are prevalent, particularly among those who expected a free unlocking option. While many users appreciate the quick service and helpful customer support, the dissatisfaction regarding pricing and perceived lack of transparency casts a shadow over the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 1,060 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 3.4 | 147 |
| Apr 25 | 3.8 | 245 |
| May 25 | 3.5 | 208 |
| Jun 25 | 3.7 | 230 |
| Jul 25 | 3.8 | 170 |
| Aug 25 | 3.6 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Simply easy to use”
“Website works fine but having to pay $24 to unlock my phone to switch plans is annoying”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Phones.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 1.5 out of 5 (poor) | 2.0 out of 5 (poor) | — | 1,060 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 541 |
Bottom line: Mobile Unlocked is #5 of 5 on overall rating in this group. On value, Mobile Monster scores higher (4.9 vs 1.5).
500 reviews of Mobile Unlocked. Filter by what matters to you.
Having to pay to unlock my phone doesn’t seem right. Customer Svc is nice.
It took a while to do it
Why does it cost money to get away from AT&T?
Liked that it only took a few minutes
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It was great i js hope i dotn get scammed
Not been received yet the request
Smooth, easy
Don't like that I have to pay to unlock something that I own and has been paid for a long time.
I would really really appreciate it if it gets unlocked and I would be so very thankful also thank you
please just let me finish
Bobbi Witherly
Yay its unlocked now
End up costing more but it is a easier process then dealing with telstra i spent hours trying to unlock my 2nd telstra phone.The time frame they give isnt correct mine took nearly 4 weeks to unlock.In saying that they do keep your updated about the process and being able to see the progress is great.i didn't see anywhere about it costing more then shown $29, needed another $80 but iam here doing it again for my 2nd phone.will definitely recommend to other but they should state it costs more
Nada nem sei se deu certo ainda
I don’t like typing or spending time answering questions.
Mobile Unlocked is an online service that specializes in unlocking mobile phones using the device's IMEI number. By providing a straightforward and secure method for users to unlock their phones, the company enables customers to use their devices with any mobile carrier. This service is designed for individuals who wish to switch carriers or travel internationally without being restricted by network limitations. Targeting a global audience, Mobile Unlocked serves customers from various countries, making it accessible for users looking to unlock devices quickly and legally. The process is user-friendly, requiring no technical skills, and consists of simple steps to complete the unlocking. With a focus on safety and efficiency, Mobile Unlocked aims to facilitate a seamless transition for users seeking greater flexibility in their mobile service options.
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