Sophie was really kind and helpful
Sophie was really kind and helpful. The assistance is super fast and understanding. 🙏

Oner Active UK Ltd is a sportswear brand focused on providing high-quality activewear specifically designed for women. Founded by fitness influencer Krissy Cela, the company aims to empower women by offering a range of stylish and functional athletic clothing that supports their active lifestyles. Oner Active features a variety of products, including leggings, sports bras, and workout tops, tailored to meet the needs of women who prioritize performance and aesthetics in their fitness apparel. The target market for Oner Active includes women of all ages who are looking for comfortable, durable, and fashionable activewear. By combining functionality with modern design, the company seeks to inspire confidence and motivation among its customers, encouraging them to embrace their strength and individuality. With a commitment to quality and style, Oner Active positions itself as a go-to choice for women seeking effective solutions for their fitness and active living needs.
Oner Active UK Ltd receives high praise for its exceptional customer service, with many reviewers highlighting the quick and helpful responses from staff like Grace and Jenny. Customers appreciate the stylish designs and fit of the activewear, often noting that the clothing boosts their confidence during workouts.
However, some consumers express disappointment regarding product quality, particularly with issues like thin fabric and damaged items upon arrival. A few reviewers mention their frustration with the lack of support for larger cup sizes in bras and dissatisfaction with the company's compensation policies. Despite these criticisms, the overall sentiment remains positive, with a significant majority of customers recommending Oner Active for its service and product offerings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.6 | 14 |
| Jun 25 | 4.5 | 78 |
| Jul 25 | 4.4 | 8 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Customers service is like no other”
“The designs are pretty cool but the quality is terrible cheap”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Service | Quality | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.5 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | — | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.8 out of 5 (poor) | 1.5 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | — | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | 2.7 out of 5 (poor) | — | — | −20% | 100 |
Bottom line: Oner Active UK Ltd is #3 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 4.5).
100 reviews of Oner Active UK Ltd. Filter by what matters to you.
Sophie was really kind and helpful. The assistance is super fast and understanding. 🙏
Todo genial
best customer service .thanks for your work
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
They answered just after ish 5-10 minutes if even that. Super quick and my problem got solved (which was with the shipping company and not with any product!). Super happy and grateful for such nice help. Definitely says a thing of two about this company - wants the best for their customers!
Thank you to Isla who sorted my issue quickly and efficiently! Love the oner team they always go the extra mile
As always oner active is efficient with their customer service ! I had an issue and it was resolved within a couple hours. Love their products and I can’t wait to continue buying.
Responded fast to concern
Love Oner Active so much their leggings are the best! Customer service is also amazing lovely lady helped me out today couldn’t fault them. Great experience as always
Sophie at customer support was extremely helpful, she gave me details on the shipment she updated me swiftly due to the late delivery and her response time was really fast as at times I have waited for a day or two during other circumstances, Sophie personally gets 5 stars 🙌🏻
Super quick, helpful, and friendly reply I couldnt login to my account because i was on the EU website instead of the international one. It would be great if there was a prompt during login, reminding you to choose the right website location.
Some of the products are great but most isn’t fantastic quality, not what they say they will do and sizing differs between products hard to tell what size to get to be honest and the products aren’t exactly cheap! Shipping time is always really long even when you order through express shipping never arrives when it says it will. Products always out of stock for a really long time so you loose the hype of it and end up just ordering from brands who ship much quicker and aren’t as expensive such a tala or gymshark. Shame really as some of the products on the website are great
Excellent customer service !
I was really hoping to use the welcome discount code as item prices add up quickly. I tried several times, waited several hours, and did not receive any email with the 10% discount. I am still really looking forward to using the items and hoping they fit well. Just disappointed in the potential welcome discount that did not come.
Customer service got back to me quickly after I asked for an update on my shipment. They were very kind, and shortly after I received email updates on my order. I absolutely love this brand, love their products, love love love their founder. This company is incredible and I’ve never felt more confident in anything else I’ve worn.
Grace solved my problem in a minute . Professional and helpful customer service agent . Giving 10 stars here
I ordered their Unified leggings in ash grey, did a strength workout indoors, with AC, and was really disappointed to see prominent sweat marks. The material is buttery soft, but I don’t recommend these for high intensity training as the product description says, or even a sweaty lift session… I wanted to love these, but I’m disappointed considering the price point. My grey Gymshark and Lululemon leggings don’t show sweat in patchy marks like these do.
Oner Active UK Ltd is a sportswear brand focused on providing high-quality activewear specifically designed for women. Founded by fitness influencer Krissy Cela, the company aims to empower women by offering a range of stylish and functional athletic clothing that supports their active lifestyles. Oner Active features a variety of products, including leggings, sports bras, and workout tops, tailored to meet the needs of women who prioritize performance and aesthetics in their fitness apparel. The target market for Oner Active includes women of all ages who are looking for comfortable, durable, and fashionable activewear. By combining functionality with modern design, the company seeks to inspire confidence and motivation among its customers, encouraging them to embrace their strength and individuality. With a commitment to quality and style, Oner Active positions itself as a go-to choice for women seeking effective solutions for their fitness and active living needs.
This profile hasn't been claimed by the business owner.