PRAI Beauty is a shopping and fashion company specializing in targeted skincare products that aim to deliver visible results within seven days. Focused on neck care and overall skin wellness, the company offers a range of cruelty-free products designed for individuals seeking effective beauty solutions.
The primary customer base includes beauty enthusiasts and those looking to enhance their skincare routine with fast-acting formulations. PRAI Beauty is committed to animal welfare, ensuring all products are developed without animal testing. With an emphasis on customer satisfaction, the company provides free shipping on all U.S. orders and easy returns, making it accessible for consumers interested in high-quality, results-oriented skincare.
PRAI Beauty receives a mixed response from consumers, with many expressing dissatisfaction regarding product effectiveness and value for money. While some reviewers appreciate the pleasant scent and report positive experiences with specific products like the neck and chest cream, others claim these items fail to deliver visible results, describing them as a waste of money.
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Common complaints include issues with the neck cream leaving white residue and causing skin irritation, as well as a lack of noticeable improvement after consistent use. Despite a few positive testimonials highlighting smoother skin and effective moisturizers, the overwhelming sentiment reflects frustration over product performance and customer service experiences. Overall, PRAI Beauty struggles to meet customer expectations, leading to a predominantly negative perception.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.4
39
100%
+2.5
● Low
2.4 / 5 overall
=
39 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
3.5▲ 2.5
12-month avg
2.6
All-time
2.4
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Feb 25
3.0
2
Mar 25
1.0
1
Apr 25
2.8
4
May 25
3.0
2
Jun 25
1.0
1
Jul 25
1.0
1
Aug 25
1.0
1
Sep 25
4.0
2
Oct 25
5.0
1
Nov 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 39 most recent reviews.
Top praiseof 13 positive reviews
Selection31%
4 mentions
Smooth experience15%
2 mentions
Website & app15%
2 mentions
“I absolutely love this range”
On “Selection” · Apr 22, 2025
Top complaintsof 25 negative reviews
Waste of money20%
5 mentions
Customer service16%
4 mentions
No response16%
4 mentions
Pricing16%
4 mentions
“Total waste of money”
On “Waste of money” · Nov 1, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
Smells nice but after a year of using it zero effect…
Smells nice but after a year of using the ageless decotellage and throat cream absolutely zero difference. I have day and night cream and the rollerball serum. The site that reviewed it positively ob... See more
Good neck product but get the e-commerce sorted out
I have been using the neck day and night creams for a few years - they do help and the products themselves are not miraculous but help smoothing the skin. One thing that has become very painful is the... See more
I bought this neck & chest cream. I had quite a large raised she spot on my chest. Within weeks this had completely gone. I was shocked as o wasn’t buying anything particular to target this ax I’ve ha... See more
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Smells nice but after a year of using it zero effect…
Smells nice but after a year of using the ageless decotellage and throat cream absolutely zero difference. I have day and night cream and the rollerball serum. The site that reviewed it positively obviously got kick backs for doing so. Total waste of money
Good neck product but get the e-commerce sorted out
I have been using the neck day and night creams for a few years - they do help and the products themselves are not miraculous but help smoothing the skin. One thing that has become very painful is the cost and time of the shipping... will have to stop buying online.
I bought this neck & chest cream. I had quite a large raised she spot on my chest. Within weeks this had completely gone. I was shocked as o wasn’t buying anything particular to target this ax I’ve had it years.. It has gone and I’m over the moon..
I’ve had a similar bad experience to others. Neck cream doesn’t not do anything other than flake and bobble on my skin. It looks awful and is a complete waste of money. I’ve contacted customer service who suggested I was using too much hence the flaking effect. I’ve used less and the same thing happens. I asked for my money back and was told they only refund if the product is faulty. Awful product and awful customer service. Terrible waste of money.
I’ve since made a complaint to the company and been ghosted by them. No reply received in the last 2 weeks. I would just like a refund. Susan Kilgour
Bought the neck cream..
Leaves white residue all over your neck and flakes off, also makes my neck red and blotchy, stopped using after 2 days don’t wate you r money
I'm nearing the end of my 2nd jar of the Prai ageless neck cream. I started using it in November 2024 when I started using Mounjaro for weight loss. I was deeply concerned about developing a turkey neck with the weight loss. I'm 46 and having lost 4st so far, my neck and under chin area is fine. I had a big double chin and it would've crinkled but it's absolutely fine, skin is smooth, wrinkle free and no sagging. I'll continue this creme as it's definitely worth it.
I bought the Prai Menoglow hydrating skin creme in October 2024 to change my skincare, it was well reviewed. Within two weeks of using it I developed weird red bumps on my chin, I was told it was folliculitis. I was treated with antibiotics, steroids and final antifungal creme that it responded to. I stopped using the creme early into the problems and thought they were unrelated. After five months of treatment, and using only one other brand of moisturizer and skincare, the problem had finally gone away..I ran out of my other new moisturizer and decided to use the Prai product again as I had a mostly full jar, three days later I have the weird bumps erupting all around my lower face! I can't believe it, the problem was totally gone before both of the only two times I have started using Prai skincare, I have had this terrible, huge, uncomfortable reaction. Their products are going in the bin and I would highly recommend anyone avoid using them in future.
These products are terrible. They're not absorbed into the skin, they just turn into white flakes that cover your clothes and look like a very bad case of dandruff.
I absolutely love this range! I have been using the throat cream for just under a year now and i can tell when I haven't used it for a while (if I'm away and have forgotten it), but the second I use it again it just works straight away. I have currently purchased the ageless eye d-crease cream, the gold caviar wrinkle repair serum and the overnight sleep hydration cream and use them all in my nightly skin care routine and the results have already been amazing! My skin glows daily and feels very hydrated and healthy. I also think the description of products on the website does exactly what it says on the tin, i love the website when looking for my next product if and when needed. Definitely recommend.
What an utter waste of money. I bought day and night creams. Used them religiously every morning and night. No difference whatsoever. READ TO NEGATIVE REVIEWS BEFORE YOU THINK OF BUYING. NOT WORTH IT AT ALL.
First time using Prai products.
So far I'm happy with the arm cream which has helped with the appearance of my crepey skin, it's not amazing or toned but I can see a slight difference already using twice a day for a week so far.
The neck creams I am impressed with, I have the night and day creams and the roller tube, used twice a day for 2 weeks and there is definite improvement. The jaw line serum is good but leaves bobbly bits on the skin regardless of how much I massage in. Overall for a 55yr old with crepey loose neck, chin and arm skin it's all ok so far.
I used the MenoGlow Hot Flush Cool Fix Serum & my face flared up almost immediately. Luckily I only tried a small amount as a test but it has left my skin burnt! If you have any kind of sensitivity I would avoid.
Absolutely loved the MenoGlow Cremegel from PRAI, such a light weight but effective moisturiser. I use it day and night and my skin looks radiant, 10/10 recommend.
I am on my 2nd pot of Prai Ageless Superboost Capsules with hyaluronic acid and I am well impressed , my skin is super smooth and the texture has improved.
I naively believed the reviews and wasted money on yet another miracle product 🙄 To test if it worked I used it for a month as directed but just on one arm. Sadly both my arms are still identical, it made no difference. Didn’t expect the cellulite to improve but hoped for a small difference on the crepey skin. Just nothing, I’m mid fifties, never been overweight so wasn’t looking for a miracle, just an improvement on skin tightness. I’m so disappointed with PRAI. Who writes all these positive reviews, are they incentivised by the company? 😢
Ageless Triple Action Tonic anybody thinking of purchasing this product don’t until Prai listen to customer feedback.Great product bit packaging is dreadful,wasted a quarter of the bottle last night as the plastic bung does not stay in place,thought it was a one off until I read other reviews with the same issue.Wasted over £20 on a leaking bottle that each time you push the top back in it comes back off making it really wasteful and difficult to use.
Very disappointed with this company, have tried to reset my account password several times and never received a link by email to do so. Also emailed customer care twice last week to cancel a recurring order (because I can’t get into my account) but no response. The company request you email customer care before returning an item, which I have done, again no response received, so have returned the item anyway. I’m concerned the orders will keep being sent, I’ll be charged and they are not wanted. If it hadn’t been such shocking customer service I would have ordered one item again, but not now. Customer Care please respond!
PRAI Beauty is a shopping and fashion company specializing in targeted skincare products that aim to deliver visible results within seven days. Focused on neck care and overall skin wellness, the company offers a range of cruelty-free products designed for individuals seeking effective beauty solutions.
The primary customer base includes beauty enthusiasts and those looking to enhance their skincare routine with fast-acting formulations. PRAI Beauty is committed to animal welfare, ensuring all products are developed without animal testing. With an emphasis on customer satisfaction, the company provides free shipping on all U.S. orders and easy returns, making it accessible for consumers interested in high-quality, results-oriented skincare.