Quadrant Property Management is a UK-based company specializing in block and property management services. As part of Anthem Management, it combines resources and expertise with other established firms in the sector, ensuring clients receive tailored management solutions. The company focuses on maintaining buildings to meet legal requirements while providing proactive support through experienced Property Managers.
Targeting residential and commercial property owners, Quadrant Property Management offers a range of services, including property inspections, service charge accounting, building safety management, and facilities management. Their dedicated team collaborates with clients to address specific needs, ensuring effective communication and efficient management of properties. With a commitment to leveraging technology and nationwide resources, the company aims to deliver reliable and comprehensive property management solutions.
Quadrant Property Management has a poor customer experience.
Quadrant Property Management receives overwhelmingly negative feedback from consumers, with many labeling it the "worst property management company" they have encountered. Reviewers frequently cite a lack of responsiveness, with emails going unanswered for months and a general sense of negligence from the staff.
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Complaints about high fees, such as a 40% commission on insurance without proper disclosure, further exacerbate frustrations. While one reviewer notes a recent improvement in service under a specific manager, the majority express dissatisfaction with the overall management and communication issues. The sentiment is clear: Quadrant Property Management is viewed as unprofessional and ineffective, leading to a strong recommendation to avoid their services.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.3
13
100%
● Low
1.3 / 5 overall
=
13 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2024.
Last 3 months
1.0
12-month avg
1.2
All-time
1.3
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 23
1.0
1
Sep 23
—
0
Oct 23
1.0
1
Nov 23
2.0
1
Dec 23
—
0
Jan 24
—
0
Feb 24
—
0
Mar 24
1.0
1
Apr 24
—
0
May 24
—
0
Jun 24
—
0
Jul 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 13 most recent reviews.
Top complaintsof 12 negative reviews
Charges25%
3 mentions
Customer service17%
2 mentions
Damaged17%
2 mentions
“Quadrant managed our block by doing as little as possible and collecting a fee”
On “Charges” · Mar 10, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
Overall rating and review count for this company and similar companies
My general experience (4 years) with QPM was no good but these last months Ms Fay Brown zealously took charge of the problem in my property until solved. She is actually very present and collaborative. I hope her professional approach will nudge all the team to give a better service in future.
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Quadrant Property Management is a UK-based company specializing in block and property management services. As part of Anthem Management, it combines resources and expertise with other established firms in the sector, ensuring clients receive tailored management solutions. The company focuses on maintaining buildings to meet legal requirements while providing proactive support through experienced Property Managers.
Targeting residential and commercial property owners, Quadrant Property Management offers a range of services, including property inspections, service charge accounting, building safety management, and facilities management. Their dedicated team collaborates with clients to address specific needs, ensuring effective communication and efficient management of properties. With a commitment to leveraging technology and nationwide resources, the company aims to deliver reliable and comprehensive property management solutions.