Quartermaster Stores is an online retail platform that specializes in providing a wide range of military and tactical gear. The company caters to individuals and organizations seeking high-quality equipment for outdoor activities, emergency preparedness, and professional use. Customers include military personnel, outdoor enthusiasts, law enforcement agencies, and civilians looking for durable and reliable products. The platform offers an extensive selection of items, such as clothing, footwear, backpacks, and survival gear, all designed to meet the rigorous standards of performance and durability. By focusing on quality and functionality, Quartermaster Stores aims to serve those who require dependable gear for various applications, whether for personal use or professional assignments. Through its user-friendly website, the company seeks to provide customers with an efficient shopping experience tailored to their specific needs in the military and tactical gear market.
Quartermaster Stores receives a mix of feedback, with many customers praising the high quality of products and excellent customer service. Reviewers highlight the impressive craftsmanship of items like Napoleonic shoes and bespoke jackets, often noting that the quality exceeds expectations for the price.
Additionally, many appreciate the prompt communication and helpfulness of staff, particularly Mike and Amy, who are recognized for their dedication to customer satisfaction. However, a significant number of complaints arise regarding order fulfillment, with several customers reporting long delays and unresponsive customer service when trying to track their orders. Issues such as payments being processed without delivery and difficulty reaching the store by phone are common frustrations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 25 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 5.0 | 2 |
| Jun 24 | 1.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
“I can’t thank them enough for their excellent customer service”
“13 months later there is still no delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 67 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 3.6 out of 5 (good) | — | 25 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | 1.3 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: Quartermaster Stores is #2 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 3.6).
25 reviews of Quartermaster Stores. Filter by what matters to you.
I bought some small items from quartermaster stores. There was a problem with delivery. It was not their fault. Mike was calm and chased up the delivery procedure. He quickly made the decision to resend my order and it was here in one working day. This service was excellent. The products were of good quality and were very reasonably priced. Thank you so much.
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Quartermaster Stores is an online retail platform that specializes in providing a wide range of military and tactical gear. The company caters to individuals and organizations seeking high-quality equipment for outdoor activities, emergency preparedness, and professional use. Customers include military personnel, outdoor enthusiasts, law enforcement agencies, and civilians looking for durable and reliable products. The platform offers an extensive selection of items, such as clothing, footwear, backpacks, and survival gear, all designed to meet the rigorous standards of performance and durability. By focusing on quality and functionality, Quartermaster Stores aims to serve those who require dependable gear for various applications, whether for personal use or professional assignments. Through its user-friendly website, the company seeks to provide customers with an efficient shopping experience tailored to their specific needs in the military and tactical gear market.
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