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Rapid Electronics is a consumer electronics retailer that offers a range of electronic products and devices to customers. The company likely provides various consumer technology items such as smartphones, computers, audio equipment, and related accessories. They serve customers seeking electronic products for personal and household use.
Rapid Electronics receives high praise for its exceptional service and speedy delivery, with many reviewers highlighting the ease of use of the website and the competitive pricing. Customers appreciate the knowledgeable staff and the wide range of products available, often noting that orders are fulfilled quickly and reliably.
However, a few consumers express frustration over delays in order fulfillment, with one reviewer specifically mentioning a long wait for an order placed in August 2025 that had not yet been dispatched. Despite this, the overwhelming majority of feedback reflects satisfaction with the overall experience, emphasizing the company's commitment to customer service and timely delivery. Overall, Rapid Electronics is viewed positively, with a strong reputation for reliability and efficiency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.6 | 27 |
| Aug 25 | 4.7 | 33 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy to use website and super quick delivery”
“Tried to contact customer services, slow reply”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Rapid Electronics is #2 of 5 on overall rating in this group.
60 reviews of Rapid Electronics. Filter by what matters to you.
The only supplier outside China for the product I wanted. Worked well.
Delivery subcontracted to dhl whose drivers now seem to be freelance and who can't find domestic addresses. Order plkaced more than a week ago and still not received.
Quick answers to the questions people ask most.
We are open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary, so please check our website or call ahead during holiday periods.
Yes, we provide manufacturer warranties on all new products, which typically range from 1-3 years depending on the item. We also offer extended warranty plans for additional coverage beyond the manufacturer's warranty period.
Items can be returned within 30 days of purchase with original receipt and packaging for a full refund. Electronic items must be in new, unopened condition unless defective.
We offer basic technical support for products purchased from our store and can help with setup questions. For repairs, we work with certified service partners and can arrange repair services for most major brands.
We accept cash, all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and mobile payments like Apple Pay and Google Pay. We also offer financing options for purchases over $299.
Yes, we offer price matching on identical items from authorized local competitors and major online retailers. The item must be in stock at both locations and the competitor's price must be verifiable.
You can browse our inventory online and reserve items for in-store pickup. We also offer local delivery within 15 miles for a small fee, and can arrange shipping for customers outside our delivery area.
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Great range of products and a very efficient and professional service.
quick delivery
I ordered a sprinkler. The item was offered at competitive price but a part was missing. Customer service was very responsive to arrange item collection and delivery of replacement unit at no additional cost. I would have given 5 stars if the original item is good without missing part.
I have been ordering from Rapid for over 10 years at least by now. I have never had a single issue. They have always been quick with regards to dispatch times (items marked as extended range or on back order obviously will take a little longer to dispatch). I have always received the correct parts, with right quantity being delivered. I have not noticed any faulty parts in all this time (which I think is actually impressive)
Easy to search website for parts, repeated delivery on time with emails regarding status of delivery. Prices are very competitive.
Good product range and delivered quickly
Quick delivery and great products!
Good inventory. Fast, reasonable shipping! Streamlined checkout process
The product I ordered was as described and works well. Delivery was fast and I got my items in a couple of days. I made a mistake in my initial order where I paid twice and the money was quickly returned without issue. As I am starting my own business selling configured products I will be purchasing from Rapid Electronics again in the future.
Great service and the components came the next day.
Yes, we accept trade-ins on smartphones, tablets, laptops, and gaming consoles in good working condition. Trade-in values depend on the device's age, condition, and current market demand.
We carry major electronics brands including Apple, Samsung, Sony, LG, HP, Dell, Nintendo, Microsoft, and many others. Our inventory includes smartphones, computers, TVs, gaming systems, and accessories.
You can reach us by phone at our main number during business hours, visit us in-store, or send us a message through our website's contact form. We typically respond to online inquiries within 24 hours.
Rapid Electronics is a consumer electronics retailer that offers a range of electronic products and devices to customers. The company likely provides various consumer technology items such as smartphones, computers, audio equipment, and related accessories. They serve customers seeking electronic products for personal and household use.
This profile hasn't been claimed by the business owner.