Straightforward
Easy to find, easy to order. Efficient service

Rapid Electronics is a consumer electronics retailer that offers a range of electronic products and devices to customers. The company likely provides various consumer technology items such as smartphones, computers, audio equipment, and related accessories. They serve customers seeking electronic products for personal and household use.
Rapid Electronics receives high praise for its exceptional service and speedy delivery, with many reviewers highlighting the ease of use of the website and the competitive pricing. Customers appreciate the knowledgeable staff and the wide range of products available, often noting that orders are fulfilled quickly and reliably.
However, a few consumers express frustration over delays in order fulfillment, with one reviewer specifically mentioning a long wait for an order placed in August 2025 that had not yet been dispatched. Despite this, the overwhelming majority of feedback reflects satisfaction with the overall experience, emphasizing the company's commitment to customer service and timely delivery. Overall, Rapid Electronics is viewed positively, with a strong reputation for reliability and efficiency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.6 | 27 |
| Aug 25 | 4.7 | 33 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy to use website and super quick delivery”
“Tried to contact customer services, slow reply”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Rapid Electronics is #2 of 5 on overall rating in this group.
60 reviews of Rapid Electronics. Filter by what matters to you.
Easy to find, easy to order. Efficient service
Had to chase order that was placed several weeks ago
ALWAYS GOOD SERVICE AND SWIFT DELIVERY . BEEN USING FOR MANY YEARS AND WILL CONTINUE TO DO SO.
Ordered items delivered next day no problem at all professional organisation.used this company on several occasions and each time had the same service.I will use them again 100%
Quick answers to the questions people ask most.
We are open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary, so please check our website or call ahead during holiday periods.
Yes, we provide manufacturer warranties on all new products, which typically range from 1-3 years depending on the item. We also offer extended warranty plans for additional coverage beyond the manufacturer's warranty period.
Items can be returned within 30 days of purchase with original receipt and packaging for a full refund. Electronic items must be in new, unopened condition unless defective.
We offer basic technical support for products purchased from our store and can help with setup questions. For repairs, we work with certified service partners and can arrange repair services for most major brands.
We accept cash, all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and mobile payments like Apple Pay and Google Pay. We also offer financing options for purchases over $299.
Yes, we offer price matching on identical items from authorized local competitors and major online retailers. The item must be in stock at both locations and the competitor's price must be verifiable.
You can browse our inventory online and reserve items for in-store pickup. We also offer local delivery within 15 miles for a small fee, and can arrange shipping for customers outside our delivery area.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Good selection of products at reasonable prices. Just a shame they no longer have the walk in store in Colchester as for a small and cheap items the postage cost is prohibitive!
Other than problem paying ( PayPal ) fast as always. Used other method of pay and all good.
Excellent price, range of products and speed of delivery.
a good product at a good price delivered quickly
Very happy with there postage and response time to my orders.
Still waiting on an order, no idea where my stuff is. 27 in stock and not yet been dispatched. Tried to contact customer services, no reply.
Honest advice ,good service
I am a returning customer following Rapid electronics refresh of stocked components and postage costs. Good range of products and i found almost everything i needed for a repair on the site which is easy to navigate ill be checking here first in future.
Great service delivered on time
Yes, we accept trade-ins on smartphones, tablets, laptops, and gaming consoles in good working condition. Trade-in values depend on the device's age, condition, and current market demand.
We carry major electronics brands including Apple, Samsung, Sony, LG, HP, Dell, Nintendo, Microsoft, and many others. Our inventory includes smartphones, computers, TVs, gaming systems, and accessories.
You can reach us by phone at our main number during business hours, visit us in-store, or send us a message through our website's contact form. We typically respond to online inquiries within 24 hours.
Rapid Electronics is a consumer electronics retailer that offers a range of electronic products and devices to customers. The company likely provides various consumer technology items such as smartphones, computers, audio equipment, and related accessories. They serve customers seeking electronic products for personal and household use.
This profile hasn't been claimed by the business owner.