El porcentaje que lleváis es muy alto
El porcentaje que lleváis es muy alto, reclamándolo directamente a la compañía me devuelven más o menos el mismo en poco tiempo, así que no veo beneficios llevar el caso con vosotros

CrowdTrust is an online platform dedicated to assisting travelers in claiming compensation for flight disruptions, including delays, cancellations, and overbooking situations. The company allows customers to initiate claims for eligible flights through a straightforward, user-friendly process that can be completed in just one minute. By providing a no-win, no-fee service, CrowdTrust ensures that users do not need to pay upfront fees for their claims, making the process accessible for all passengers. Targeting airline passengers who have experienced issues with flights, CrowdTrust focuses on helping individuals navigate the complexities of airline compensation laws. The platform offers support for various airlines, including major carriers such as Vueling, Iberia, and Ryanair, among others. With an emphasis on transparency and customer service, CrowdTrust strives to empower travelers to reclaim their rights and receive the compensation they deserve.
Reclamaciondevuelos.com receives a generally positive reception from consumers, with many praising the thorough assistance provided throughout the claims process. Reviewers highlight the company's effective communication and support, noting that they handle all necessary documentation and keep clients informed, which brings peace of mind during stressful situations.
Customers appreciate the ease of the claims process, often reporting successful outcomes, even if it takes time. However, some users express frustration over delays, with complaints about not receiving updates for months and feeling left in the dark about their claims. A few reviews mention issues with management errors leading to unresolved cases. Overall, while many customers are satisfied with the service, the inconsistency in communication and resolution times remains a concern for some.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.5 | 10 |
| Oct 24 | 3.8 | 47 |
| Nov 24 | 4.1 | 110 |
| Dec 24 | 4.1 | 97 |
| Jan 25 | 4.0 | 81 |
| Feb 25 | 3.9 | 107 |
| Mar 25 | 4.4 | 142 |
| Apr 25 | 3.8 | 110 |
| May 25 | 4.0 | 118 |
| Jun 25 | 4.0 | 115 |
| Jul 25 | 4.2 | 63 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Una gestión muy simple y con resultados satisfactorios”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Legal Aid.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | +1% | 1,000 | |
| 2.2 out of 5 (poor) | 100 out of 100 | — | 46 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,078 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | −14% | 1,000 |
Bottom line: reclamaciondevuelos.com is #4 of 5 on overall rating in this group.
500 reviews of reclamaciondevuelos.com. Filter by what matters to you.
El porcentaje que lleváis es muy alto, reclamándolo directamente a la compañía me devuelven más o menos el mismo en poco tiempo, así que no veo beneficios llevar el caso con vosotros
Muy decepcionada con el proceso de reclamación gestionado tras la pérdida temporal de mi equipaje en un vuelo con Vueling. Aunque la maleta estuvo extraviada durante tres días coincidiendo con reuniones profesionales, la reclamación fue inicialmente desestimada. El proceso completo ha durado un año y solo se me ha reembolsado una parte mínima (125 €) que no cubre ni la mitad de los gastos ocasionados. Además, cuando recuperé la maleta, llegó con todo el contenido empapado. Una experiencia muy negativa que me lleva a no querer volver a volar con esta compañía.
No he tenido novedades aún! Me dijeron que tarda meses en concretarlo Esperaré paciente que se resuelva el caso
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1ro me pedían consecutivamente información que ya había cargado a su plataforma. 2do: me llegaba mensajes mi al WhatsApp diciendo que me habían llamado, les devolvía la llamada y escribía al WhatsApp y no me respondían. 3ro: cuando dieron por verificado todos los documentos que pedían, me llego un correo indicando que estaba todo en curso y hasta el momento (ya pasaron 2 meses) no hay ningún mensaje indicando cómo iba el trámite o como se estaba resolviendo
Desde marzo no han resuelto mi problema, no me han informado de cómo está la reclamación??. No sé si son Uds. la compañía aérea solo sé que a fecha de hoy nada
Han subido las tarifas hasta el 50% (IVA incluido) y no me han mandado mi parte todavía Repito que los clientes perdemos el 50% incluyendo lo que pagamos de IVA.
Tardan mucho y llevo mucho tiempo esperando respuesta.
CrowdTrust is an online platform dedicated to assisting travelers in claiming compensation for flight disruptions, including delays, cancellations, and overbooking situations. The company allows customers to initiate claims for eligible flights through a straightforward, user-friendly process that can be completed in just one minute. By providing a no-win, no-fee service, CrowdTrust ensures that users do not need to pay upfront fees for their claims, making the process accessible for all passengers. Targeting airline passengers who have experienced issues with flights, CrowdTrust focuses on helping individuals navigate the complexities of airline compensation laws. The platform offers support for various airlines, including major carriers such as Vueling, Iberia, and Ryanair, among others. With an emphasis on transparency and customer service, CrowdTrust strives to empower travelers to reclaim their rights and receive the compensation they deserve.
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