Sigma Sports is a premium retailer specializing in cycling, running, and triathlon gear. With a comprehensive selection of products from leading brands, the company caters to both amateur and professional athletes seeking high-quality equipment and apparel. Customers can shop online through their user-friendly website, www.sigmasports.com, or visit one of their physical locations in Hampton Wick, Oakham, Letchworth, or Wilmslow.
The company offers various services to enhance the shopping experience, including fast checkout options, next-day delivery, and easy returns for orders over £80. Sigma Sports also features a finance plan allowing customers to spread the cost of their purchases over up to 48 months. With a commitment to customer satisfaction, they have received positive reviews from a significant portion of their clientele, making them a trusted choice for multisport enthusiasts.
Sigma Sports consistently receives high praise for its exceptional service and efficient delivery. Reviewers highlight the friendly and knowledgeable staff, with specific mentions of employees like Dom and Hugo, who provide detailed guidance and support throughout the purchasing process.
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Customers appreciate the ease of ordering online, noting that the website is user-friendly and the delivery is prompt and reliable. Many express satisfaction with the quality of products, often citing great prices and superior items. The overall experience, from bike fittings to product selection, is described as attentive and non-intimidating, making it accessible for all customers. With no significant complaints reported, Sigma Sports maintains an outstanding reputation. Overall, the sentiment is overwhelmingly positive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
25
100%
● Medium
5.0 / 5 overall
=
25 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 25
4.9
18
Dec 25
5.0
7
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
Top praiseof 25 positive reviews
Customer service40%
10 mentions
Delivery40%
10 mentions
Fast & efficient36%
9 mentions
Easy to use20%
5 mentions
“Easy to place our order on-line and pay for item of an Osprey waterproof rucksack cover - which was well tested out t...”
On “Customer service” · Dec 1, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
Overall rating and review count for this company and similar companies
Upgraded my road cycling, Sigma Sport was the right place!
I decided to upgrade my road cycling, so I booked a bike fitting at the store ahead of purchasing a new bike
Salvo was great before, during and after the appointment for the fitting, and then guided me through the various options for the bike.
Everything was great - now looking forward to better weather! :)
Easy to order and pay for. I was kept informed throughout the whole process about the delivery, which was free and arrived on time. Everything went well from start to finish. Fair price, as they had the size that I needed. Excellent! Thank you!
Was so pleased that you do e-gift cards, and that you replied to my query. My son was very pleased to receive it as a birthday present. Thanks for your help.
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Sigma Sports is a premium retailer specializing in cycling, running, and triathlon gear. With a comprehensive selection of products from leading brands, the company caters to both amateur and professional athletes seeking high-quality equipment and apparel. Customers can shop online through their user-friendly website, www.sigmasports.com, or visit one of their physical locations in Hampton Wick, Oakham, Letchworth, or Wilmslow.
The company offers various services to enhance the shopping experience, including fast checkout options, next-day delivery, and easy returns for orders over £80. Sigma Sports also features a finance plan allowing customers to spread the cost of their purchases over up to 48 months. With a commitment to customer satisfaction, they have received positive reviews from a significant portion of their clientele, making them a trusted choice for multisport enthusiasts.