I ordered a replacement battery pack…
I ordered a replacement battery pack for my Powercap dust and face protector. Sitebox were the cheapest for an authentic replacement. My order was dealt with quickly and delivery was quick. Very good.

Sitebox Ltd is a reputable supplier of a wide range of tools and equipment, serving both professionals and enthusiasts in various industries. The company specializes in offering over 10,000 product lines, including hand tools, power tools, garage and workshop equipment, janitorial supplies, and vehicle service tools. Sitebox Ltd is also an authorized reseller of Sealey, a well-known brand recognized for its quality products in the trade sector. With a commitment to customer satisfaction, Sitebox Ltd provides accurate delivery times and utilizes reliable courier services for efficient shipping. The company boasts a vast catalog of over 50,000 products from more than 200 manufacturers, ensuring that customers can find the tools and equipment they need. If a specific item is not readily available, Sitebox Ltd is dedicated to sourcing it for their clients, reinforcing their role as a trusted partner in the tools and equipment market.
Sitebox Ltd receives overwhelmingly positive feedback from customers, highlighting their efficient delivery and excellent service. Many reviewers appreciate the quick turnaround, often noting next-day delivery and timely arrivals, which enhances their overall experience.
Consumers frequently mention competitive pricing and the ease of ordering, with several stating that their products arrived as described and well-packaged. However, a small number of reviews express concerns about delivery issues, indicating occasional problems with orders not arriving as expected. Despite these minor complaints, the majority of feedback emphasizes the reliability and quality of service provided by Sitebox. Overall, Sitebox Ltd is highly regarded for its prompt delivery and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.5 | 51 |
| Sep 24 | 4.5 | 45 |
| Oct 24 | 4.8 | 56 |
| Nov 24 | 4.6 | 55 |
| Dec 24 | 4.7 | 44 |
| Jan 25 | 4.6 | 47 |
| Feb 25 | 4.7 | 46 |
| Mar 25 | 4.6 | 51 |
| Apr 25 | 4.7 | 51 |
| May 25 | 4.7 | 58 |
| Jun 25 | 4.9 | 57 |
| Jul 25 | 5.0 | 14 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“My order was dealt with quickly and delivery was quick”
“Luckily the battery appears to be OK and delivery was very prompt but I would have liked to see a little more respect...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | +3% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 217 |
Bottom line: Sitebox Ltd is #3 of 5 on overall rating in this group.
500 reviews of Sitebox Ltd. Filter by what matters to you.
Over a year ago
I ordered a replacement battery pack for my Powercap dust and face protector. Sitebox were the cheapest for an authentic replacement. My order was dealt with quickly and delivery was quick. Very goo... See more
Over a year ago
All good as usual from this company
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I ordered a replacement battery pack for my Powercap dust and face protector. Sitebox were the cheapest for an authentic replacement. My order was dealt with quickly and delivery was quick. Very good.
All good as usual from this company
Excellent. Fitted, up and running in 20 minutes.
no problem with order and arrived on time. excellent sprayer
Great service competitive prices Materials arrived very quickly
Good delivery item as described
Excellent service from start to finish
Good price, delivered quickly and communicated promptly and kept updated.
Delivered on time and well packaged in a wooden crate for protection.
Best price. Next day delivery, free. Can’t comment on their customer service as I have not contacted them. Machine is very good. Thanks.
Brilliant service ordered about 1pm delivered 9pm next day all parts were in the box as per order and salesperson on the phone was very helpful and polite will definitely use you again
Had the right product at a competitive price and delivered quickly.
I recently bought the Triton T20 cordless track saw after seeing it at a great price on the Sitebox site. I ordered it around lunchtime and was amazed to receive it the following morning. The item was well packaged and totally undamaged as were the contents. The level of service from Sitebox is nothing short of outstanding and I will certainly buy from them again 😀. Well done to all concerned and keep up the great work, many thanks, David Evans 👍.
Excellent service
Excellent service… fast delivery Highly recommended A+++
Good reliable delivery. Excellent product
Delivered item promptly from Sip, rang sitebox to ask if they did replacement lenses, took my number and never rang back. Had to go elsewhere. Disappointing,
Excellent service everything as described. Fast next day delivery. I can wear my glasses with no fogging up highly recommend.
Sitebox Ltd is a reputable supplier of a wide range of tools and equipment, serving both professionals and enthusiasts in various industries. The company specializes in offering over 10,000 product lines, including hand tools, power tools, garage and workshop equipment, janitorial supplies, and vehicle service tools. Sitebox Ltd is also an authorized reseller of Sealey, a well-known brand recognized for its quality products in the trade sector. With a commitment to customer satisfaction, Sitebox Ltd provides accurate delivery times and utilizes reliable courier services for efficient shipping. The company boasts a vast catalog of over 50,000 products from more than 200 manufacturers, ensuring that customers can find the tools and equipment they need. If a specific item is not readily available, Sitebox Ltd is dedicated to sourcing it for their clients, reinforcing their role as a trusted partner in the tools and equipment market.
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