Uitstekende service naverkoop
Uitstekende service naverkoop. Een waterpomp die net uit. Garantie was is stuk gegaan en werd was hersteld zonder kosten

Solyd is a leading online technical construction marketplace based in Belgium, specializing in providing a wide range of self-build materials for both professional contractors and DIY enthusiasts. The platform offers an extensive assortment of products, including electrical components, plumbing supplies, and heating systems, catering to various home improvement and construction needs. Customers can easily navigate the website to find everything they require for their technical projects, with competitive pricing and a commitment to customer satisfaction. In addition to a robust selection of materials, Solyd also provides support through professional services, ensuring that customers receive guidance and assistance for their building endeavors. With a focus on user-friendly shopping experiences, Solyd is dedicated to making home installations accessible for everyone, while also offering fast and free delivery options across the region.
Consumers generally praise Solyd for its excellent service and fast delivery, highlighting the company's ability to provide quality products at competitive prices. Many reviewers appreciate the quick shipping and the wide selection available on the website, with comments like "snelle levering" and "goede producten en prijzen" underscoring their satisfaction.
However, some customers express frustration with issues such as receiving incomplete products and unresponsive customer service, with one reviewer noting a lack of follow-up on a promised replacement. Additionally, there are complaints about delivery not meeting the expected timelines, despite assurances from the website. Overall, while Solyd has a strong reputation for quality and speed, there are notable areas for improvement in customer service and delivery reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 4.8 | 121 |
| Nov 24 | 4.6 | 106 |
| Dec 24 | 4.6 | 119 |
| Jan 25 | 4.5 | 79 |
| Feb 25 | 4.7 | 121 |
| Mar 25 | 4.6 | 132 |
| Apr 25 | 4.6 | 65 |
| May 25 | 4.7 | 103 |
| Jun 25 | 4.6 | 110 |
| Jul 25 | 4.5 | 44 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Uitstekende service naverkoop”
“Received incomplete product and costumer service is unreaponsive”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Building Materials.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.1 out of 5 (good) | −1% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Solyd is #2 of 5 on overall rating in this group. On quality, Builders Emporium scores higher (4.8 vs 4.1).
500 reviews of Solyd. Filter by what matters to you.
Over a year ago
Uitstekende service naverkoop. Een waterpomp die net uit. Garantie was is stuk gegaan en werd was hersteld zonder kosten
Over a year ago
Received incomplete product and costumer service is unreaponsive. Was promised a replacement 10 days ago here at Trustpilot and still no sign of it. They don't even answer my emails. Terrible service.
Over a year ago
De website geeft aan: Bestel tot 18u. Morgen in huis. Dit is bij mij in iedergeval niet gelukt, ondanks dat de website van GLS zelfs een levertijdstip aangaf, kwamen ze gewoon niet opdagen. Erg teleur... See more
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Uitstekende service naverkoop. Een waterpomp die net uit. Garantie was is stuk gegaan en werd was hersteld zonder kosten
Received incomplete product and costumer service is unreaponsive. Was promised a replacement 10 days ago here at Trustpilot and still no sign of it. They don't even answer my emails. Terrible service.
De website geeft aan: Bestel tot 18u. Morgen in huis. Dit is bij mij in iedergeval niet gelukt, ondanks dat de website van GLS zelfs een levertijdstip aangaf, kwamen ze gewoon niet opdagen. Erg teleurstellend, ook de reactie van Solyd: "Excuses voor het ongemak"... Daar koop je niet voor!
Nog steeds een van mijn favoriete webshops voor sanitair en elektrisch installatiemateriaal.
Veel keuze op de website. Goed uitleg over de getoonde producten. Snelle verzending. Een aanrader!
Snel en goed!
CORRECTE LEVERING
Wow was snel delivery.
Snelle en correcte levering. Het geleverde was zoals het beschreven stond op hunne website. In het verleden heb ik hier nog bestellingen gedaan en deze werden ook snel en correct geleverd. Ik ben tevreden.
Livraison propre et soigné!
snel en duidelijk
Een snelle levering en korrekt
Prix correct. Une marchandise arrivée abîmée et remplacée sans discussion. Très bonne expérience
goed product
Deze keer ging het goed. Altijd tevreden geweest over Solyd, maar GLS is niet altijd even geweldig.
Ook minder courante producten voor een goede prijs
Solyd is a leading online technical construction marketplace based in Belgium, specializing in providing a wide range of self-build materials for both professional contractors and DIY enthusiasts. The platform offers an extensive assortment of products, including electrical components, plumbing supplies, and heating systems, catering to various home improvement and construction needs. Customers can easily navigate the website to find everything they require for their technical projects, with competitive pricing and a commitment to customer satisfaction. In addition to a robust selection of materials, Solyd also provides support through professional services, ensuring that customers receive guidance and assistance for their building endeavors. With a focus on user-friendly shopping experiences, Solyd is dedicated to making home installations accessible for everyone, while also offering fast and free delivery options across the region.
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