Ease of Ordering
Loved the ease of ordering and the delivery of our weekly meals. The meals were different and varied from anything I could cook

Sprinly is a meal delivery service specializing in 100% plant-based meals designed for health-conscious consumers. The company offers chef-inspired, organic meals that are prepared fresh and delivered weekly, making it convenient for individuals and families seeking nutritious dining options without the need for cooking or extensive meal preparation. Sprinly's offerings include a diverse menu that caters to various dietary preferences, ensuring that both vegans and omnivores can enjoy satisfying and wholesome meals. Targeting busy individuals and families, Sprinly provides a subscription-based service that allows customers to select their meals from a rotating weekly menu. With a commitment to delivering meals that are gluten-free and free from refined sugars and artificial preservatives, Sprinly aims to simplify healthy eating. Customers can enjoy their meals in three minutes or less, making it an ideal solution for those looking to save time while maintaining a balanced diet.
Sprinly receives a mix of feedback from its customers, with many praising the delicious and fresh meals offered. Reviewers frequently highlight the quality of the food, noting its low sodium content and appealing flavors, making it a great option for those seeking healthy, plant-based meals.
However, there are significant complaints regarding order fulfillment and customer service. Several customers report issues with meals arriving in poor condition, such as defrosted packaging and wilted ingredients, leading to dissatisfaction with the overall experience. While some appreciate the convenience and variety of the meal options, others express frustration with the company's communication and refund processes. Overall, despite the positive reception of the food quality, the recurring issues with orders and customer service detract from the experience for many.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 492 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.6 | 5 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 3.5 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 492 most recent reviews.
“A lot of other food delivery companies boast about being healthy but their sauces are full of sodium”
“The package still shows in transit on the 7th with an estimated delivery on the 8th”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 492 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Sprinly is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.9).
492 reviews of Sprinly. Filter by what matters to you.
Loved the ease of ordering and the delivery of our weekly meals. The meals were different and varied from anything I could cook
Sprinly wants to satisfy their customers. I’ve had an unusual event occur and they were very cooperative. Nice company.
Òooooookkkkkkkkk
Great food - excellent service!
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Your customer service and delivery are exceptional. I love your meal kids but unfortunately my husband is old school and only likes the traditional meat and potatoes type of meal. Unfortunately I will need to cancel my subscription
The food is delicious.
Liked: large portions Disliked: tiny, hard quinoa; not packed well—quinoa everywhere in the box.
The food was excellent and SO fresh! Delivery was spot on - and the customer service provided is prompt and considerate.
Excellent food &’support
Overall, your food is quite tasty. I assumed it would be good for a week but found, when I opened the curry dish I had ordered on the 6th day after delivery, it smelled funky and the quinoa had a really slimy consistency. I threw it away. Also, the box of 6 meals was delivered to our mail locker (I live in apartments), quite a way from my home. It's a heavy box for an 80 year old woman to be schlepping. For these reasons, I have discontinued service, but wish you the best of luck.
The meals are fresh, nutritious, and free of excessive oils, salt, and sugar! They are a terrific option for those looking for healthy and tasty plant-based meals.
So far every meal has been fresh and delicious! Great flavors and never too salty or over seasoned. Very impressed with the quality.
We loved the food and appreciated the opportunity to eat plant based meals. Our box arrived on time but we were disappointed that two of the plastic meal trays broke during transit. In one case a multitude of plastic shards forced us to throw out the sauce for one meal. I wish the packaging could be more environmentally friendly.
A couple of my meals went bad too fast. I mean they smelled horrible when I opened container, one was on the 5th day and one was on the 6th day. I can't get the smell out of my mind, that is why I cancelled.
I was confused because I was charged 2 1/2 weeks prior to receiving any food. Thankfully, customer service reached out and we've cleared that up. I'm happy to say that the meals I've had so far are really wonderful. They arrived at a good temperature due to excellent packaging and are easy to heat and eat - wonderful flavors as well. I look forward to trying more of the product and perhaps bumping up my review to five stars.
I am a new customer for only a week, but so far I love the food. Delivery was great. Everything is perfect.
Sprinly is a meal delivery service specializing in 100% plant-based meals designed for health-conscious consumers. The company offers chef-inspired, organic meals that are prepared fresh and delivered weekly, making it convenient for individuals and families seeking nutritious dining options without the need for cooking or extensive meal preparation. Sprinly's offerings include a diverse menu that caters to various dietary preferences, ensuring that both vegans and omnivores can enjoy satisfying and wholesome meals. Targeting busy individuals and families, Sprinly provides a subscription-based service that allows customers to select their meals from a rotating weekly menu. With a commitment to delivering meals that are gluten-free and free from refined sugars and artificial preservatives, Sprinly aims to simplify healthy eating. Customers can enjoy their meals in three minutes or less, making it an ideal solution for those looking to save time while maintaining a balanced diet.
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