Food is fresh
Food is fresh, delicious and healthy as promised but my deliveries keep coming on Wednesday’s when I’d prefer them Monday for my work week.

Sprinly is a meal delivery service specializing in 100% plant-based meals designed for health-conscious consumers. The company offers chef-inspired, organic meals that are prepared fresh and delivered weekly, making it convenient for individuals and families seeking nutritious dining options without the need for cooking or extensive meal preparation. Sprinly's offerings include a diverse menu that caters to various dietary preferences, ensuring that both vegans and omnivores can enjoy satisfying and wholesome meals. Targeting busy individuals and families, Sprinly provides a subscription-based service that allows customers to select their meals from a rotating weekly menu. With a commitment to delivering meals that are gluten-free and free from refined sugars and artificial preservatives, Sprinly aims to simplify healthy eating. Customers can enjoy their meals in three minutes or less, making it an ideal solution for those looking to save time while maintaining a balanced diet.
Sprinly receives a mix of feedback from its customers, with many praising the delicious and fresh meals offered. Reviewers frequently highlight the quality of the food, noting its low sodium content and appealing flavors, making it a great option for those seeking healthy, plant-based meals.
However, there are significant complaints regarding order fulfillment and customer service. Several customers report issues with meals arriving in poor condition, such as defrosted packaging and wilted ingredients, leading to dissatisfaction with the overall experience. While some appreciate the convenience and variety of the meal options, others express frustration with the company's communication and refund processes. Overall, despite the positive reception of the food quality, the recurring issues with orders and customer service detract from the experience for many.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 492 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.6 | 5 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 3.5 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 492 most recent reviews.
“A lot of other food delivery companies boast about being healthy but their sauces are full of sodium”
“The package still shows in transit on the 7th with an estimated delivery on the 8th”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 492 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Sprinly is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.9).
492 reviews of Sprinly. Filter by what matters to you.
Food is fresh, delicious and healthy as promised but my deliveries keep coming on Wednesday’s when I’d prefer them Monday for my work week.
Liked: (1) Customer service is top-notch. Responsive, friendly, knowledgeable, easy to reach. (2) Easy to choose and plan different meals for weeks ahead. Sprinly system will save your choices for all the different weeks. Why I quit: (1) This food was too hard on my gut. Was all day in the bathroom with loose #*^*# if I ate a Sprinly meal for more than one consecutive day. Roughage is good, but good grief this much fiber did a number (pun intended) on me. (2) Too many weird, pungent flavors masking the simple taste of food. I don't like it when the condiments/dressings overwhelm the food. (3) Time-sensitive pressure to eat the plates in a certain order, i.e. signs printed on plates stating "eat me first" implying will go bad if not eaten first. Then guilt if not eaten in time.
The problem with Sprinly is that although they supposedly promote healthy cuisine, they can't tailor items to eliminate toxic ingredients such as salt. It is sad.
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Inventive meals and a great variety so far in my experience. ( I’m in my second week) seems as if great care is taken in preparing these meals. I am very happy I choose Spinly.
I am exploring the different flavors and meals and it has been awesome and delicious! The convenience is wonderful too when I'm too tired to cook!!!!
Delicious food! So far we've eaten the Pesto pasta and the Black beans, rice, and Avocado crema and it's been delish. My only complaint is that the salsas were spilled inside and came out of the actual food package, so I wasn't able to try the tomatillo salsa; I'd recommend a different packaging if they don't stay on well. Other than that, very good!
I was impressed how cold and fresh the food arrived after 5 days of travel. The flavors are good and the food very healthy I would appreciate the addition of the sugar content listed on the nutrition information if possible. I’m pre diabetic and need to watch my sugar
The food is great. The service from your employees is excellent. Every email I sent was answered immediately.
Easy to fix. Perfect ingredients that fit my wife’s dietary restrictions. And delicious. We will rate each meal. Thanks
The food was really good. However all the little packets of sauces and dressings were broken open from shipping resulting in the sauces all over the food and sides of containers. Disappointing.
Very tasty and large portions, and I appreciated the thoughtful handwritten note in my first order! Looking forward to next week already!
I've tried almost ALL of the food delivery services and I like the Sprinly food and service the best. Everything is creative and fresh, plus easy to unpack. I don't have time to cook, so I enjoy being surprised every week with a new selection of yummy meals. Keep up the great work!
Very easy to prepare and the food is great, especially the added sauce and condiments. Comes well packaged
So far, pretty good. Nutritional information is on target, great and easy option for a schoolteacher with limited time for lunch. It’s pretty tasty too and most importantly filling and satisfying. Pretty excited for this option. I don’t love microwaving but I have some salad options coming next shipment and I’m excited to try. Not a ton of options but enough to vary my week.
On time & delicious, healthful food
The food is much better than expected Actually delicious!!! Just wish there was less packaging
Sprinly is a meal delivery service specializing in 100% plant-based meals designed for health-conscious consumers. The company offers chef-inspired, organic meals that are prepared fresh and delivered weekly, making it convenient for individuals and families seeking nutritious dining options without the need for cooking or extensive meal preparation. Sprinly's offerings include a diverse menu that caters to various dietary preferences, ensuring that both vegans and omnivores can enjoy satisfying and wholesome meals. Targeting busy individuals and families, Sprinly provides a subscription-based service that allows customers to select their meals from a rotating weekly menu. With a commitment to delivering meals that are gluten-free and free from refined sugars and artificial preservatives, Sprinly aims to simplify healthy eating. Customers can enjoy their meals in three minutes or less, making it an ideal solution for those looking to save time while maintaining a balanced diet.
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