This company goes the extra mile
This company goes the extra mile. The meals were well packaged with easy instructions. Good meal choice. I gave 4 stars because one entire was spoiled.

Sprinly is a meal delivery service specializing in 100% plant-based meals designed for health-conscious consumers. The company offers chef-inspired, organic meals that are prepared fresh and delivered weekly, making it convenient for individuals and families seeking nutritious dining options without the need for cooking or extensive meal preparation. Sprinly's offerings include a diverse menu that caters to various dietary preferences, ensuring that both vegans and omnivores can enjoy satisfying and wholesome meals. Targeting busy individuals and families, Sprinly provides a subscription-based service that allows customers to select their meals from a rotating weekly menu. With a commitment to delivering meals that are gluten-free and free from refined sugars and artificial preservatives, Sprinly aims to simplify healthy eating. Customers can enjoy their meals in three minutes or less, making it an ideal solution for those looking to save time while maintaining a balanced diet.
Sprinly receives a mix of feedback from its customers, with many praising the delicious and fresh meals offered. Reviewers frequently highlight the quality of the food, noting its low sodium content and appealing flavors, making it a great option for those seeking healthy, plant-based meals.
However, there are significant complaints regarding order fulfillment and customer service. Several customers report issues with meals arriving in poor condition, such as defrosted packaging and wilted ingredients, leading to dissatisfaction with the overall experience. While some appreciate the convenience and variety of the meal options, others express frustration with the company's communication and refund processes. Overall, despite the positive reception of the food quality, the recurring issues with orders and customer service detract from the experience for many.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 492 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.6 | 5 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 3.5 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 492 most recent reviews.
“A lot of other food delivery companies boast about being healthy but their sauces are full of sodium”
“The package still shows in transit on the 7th with an estimated delivery on the 8th”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 492 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Sprinly is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 3.9).
492 reviews of Sprinly. Filter by what matters to you.
This company goes the extra mile. The meals were well packaged with easy instructions. Good meal choice. I gave 4 stars because one entire was spoiled.
Food came partially open and the smaller containers were spilled inside the large ones. It was delayed and the food seemed to be less than fresh.
Food is filling and the convenience of quality vegan food is terrific- makes meal planning a breeze
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I really enjoyed the meals. I love how you have the condiments separate so I can use as much as I want. The roasted potatoes with the sliders were dry, but everything else was great. Thank you for this service.
Tasteless and takes some effort to unpack, especially those smaller plastic containers
Interesting variety of meals requiring minimal effort by me ,pricey , but delicious
Let’s see where to start: 1. Broken plastic containers- no I’m not going to pick through my food and tell you whether the food is edible. If the container is broken just replace it or better yet have better packaging and delivery 2. Fresh doesn’t last more than 3 days and then it gets moldy, rotten. Just provide food options that lasts. 3. Carbs, so heavy in carbs 4. Taste- sometimes bland sometimes just gross 5. We keep sending you pictures and provide feedback but the problems don’t change 6. Salads spoil quickly, all chopped foods spoil quickly- maybe vary up the fresh… flex the imagination and creative juices for vegan foods that are tasty and that last
Every thing tastes great. My wife and I are satisfied with all of the meals we’ve chosen.
I am really enjoying my venture into these vegan meals. I had a slight mixup in the tracking information and you very promptly replied. Excellent customer service. The meals so far have been very good and the amount in each meal is very generous. I am looking forward to the remainder of my order. Thank you for making this available.
Food is amazing thank you
Food is really good & delivery has been flawless
I was hoping for more everyday foods, and not so much greens. I am sorry my husband and I didn't find the foods tasty. I would have liked to see something like bean burritos or sandwiches, and no so much greens that looked like dandelion greens.
So helpful, kind, and understanding! I appreciated the help!
Food is super fresh and tasty. I love the variety, micronutrients, and not having to plan or prep for my lunches. The time saved, without skimping on nutritional value, is clutch.
I was concerned that the meals would be all veggie and, well, taste like "all veggie"...but they were not! They are extremely flavorful and each meal is distinctly different! The first order has now led to a second order and with more to come!
This week's order hasn't arrived, which probably means I clicked something wrong, but I did select all my meals for this week. No food and it's Wednesday now. sad face emoji
Sprinly is a meal delivery service specializing in 100% plant-based meals designed for health-conscious consumers. The company offers chef-inspired, organic meals that are prepared fresh and delivered weekly, making it convenient for individuals and families seeking nutritious dining options without the need for cooking or extensive meal preparation. Sprinly's offerings include a diverse menu that caters to various dietary preferences, ensuring that both vegans and omnivores can enjoy satisfying and wholesome meals. Targeting busy individuals and families, Sprinly provides a subscription-based service that allows customers to select their meals from a rotating weekly menu. With a commitment to delivering meals that are gluten-free and free from refined sugars and artificial preservatives, Sprinly aims to simplify healthy eating. Customers can enjoy their meals in three minutes or less, making it an ideal solution for those looking to save time while maintaining a balanced diet.
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