Step! Shoes is an emerging online retailer specializing in footwear. The company is currently in the process of launching its platform, which will provide customers with a curated selection of shoes designed for various lifestyles and occasions. Step! Shoes aims to cater to a diverse audience, including fashion-conscious individuals, athletes, and those seeking comfortable everyday footwear.
As the website prepares for its official launch, potential customers can sign up for updates and be among the first to explore the offerings once the store is live. By focusing on quality and style, Step! Shoes plans to create a shopping experience that meets the needs of modern consumers looking for reliable and stylish shoe options.
Step! Shoes receives a mixed response from customers, highlighting both commendable products and significant issues.
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Many reviewers praise the shoes for being fantastic, comfortable, and stylish, with some noting the great quality and reasonable prices. However, a substantial number of complaints revolve around sizing problems, with customers reporting that shoes run narrow or are incorrectly sized, leading to frustrating returns. Additionally, issues with customer service are frequently mentioned, particularly regarding warranty limitations and slow shipping times. While some people appreciate the overall product quality, others express dissatisfaction with the durability of the shoes, citing rapid wear and tear. Overall, the sentiment is mixed, reflecting both positive experiences and notable frustrations.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
3.0
9
100%
● Not enough data
3.0 / 5 overall
=
9 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jan 2024.
Last 3 months
1.0
12-month avg
1.8
All-time
3.0
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 23
4.0
1
Jun 23
—
0
Jul 23
—
0
Aug 23
—
0
Sep 23
1.0
1
Oct 23
—
0
Nov 23
1.0
1
Dec 23
—
0
Jan 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 9 most recent reviews.
Top complaintsof 4 negative reviews
Customer service50%
2 mentions
“My son is now in the second pair of shoes in six months”
On “Customer service” · Sep 2, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
Overall rating and review count for this company and similar companies
Shoes are fantastic, comfy and sustainable. Unfortunately the very expensive delivery works much worse than free shipping in other stores where I previously bought this brand. I recommend customers to check the other big shoe shop that also sell them.
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Polarized pattern: few middle ratings. 56% of recent reviews are 4–5★ and 44% are 1–2★.
About Step! Shoes
Step! Shoes is an emerging online retailer specializing in footwear. The company is currently in the process of launching its platform, which will provide customers with a curated selection of shoes designed for various lifestyles and occasions. Step! Shoes aims to cater to a diverse audience, including fashion-conscious individuals, athletes, and those seeking comfortable everyday footwear.
As the website prepares for its official launch, potential customers can sign up for updates and be among the first to explore the offerings once the store is live. By focusing on quality and style, Step! Shoes plans to create a shopping experience that meets the needs of modern consumers looking for reliable and stylish shoe options.