Stonebridge Associated Colleges is an educational institution that provides training and academic programs to students. The organization likely offers various courses and educational services designed to help individuals develop skills and knowledge in their chosen fields of study. As an educational provider, they focus on delivering structured learning opportunities to support student academic and professional development.
Stonebridge Associated Colleges has a positive customer experience.
Stonebridge Associated Colleges receives a largely positive reception from its students, with many praising the quality of courses and the helpfulness of tutors. Reviewers highlight that courses are easy to navigate, with assignments that are relevant to their chosen careers, and express gratitude for the constructive feedback received from tutors like Natasha Beukes and Hilary Clark.
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However, there are notable complaints regarding customer service and certificate issuance, with several customers reporting delays and a lack of response from support staff. Issues with course material quality and unrealistic timelines for assignments also surface in some reviews. Despite these criticisms, many students feel that their learning experiences are valuable and supportive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
1,010
100%
+1.3
● Low
4.4 / 5 overall
=
1,010 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.2▲ 1.3
12-month avg
3.8
All-time
4.4
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
4.3
6
Jan 25
3.7
3
Feb 25
3.2
5
Mar 25
5.0
1
Apr 25
4.0
3
May 25
4.2
5
Jun 25
3.0
2
Jul 25
3.3
4
Aug 25
1.0
1
Sep 25
5.0
1
Oct 25
—
0
Nov 25
4.0
4
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 410 positive reviews
Helpful support27%
109 mentions
Fast & efficient26%
106 mentions
Customer service23%
94 mentions
Easy to use11%
47 mentions
“They were really helpful and guided really well”
On “Helpful support” · May 19, 2025
Top complaintsof 83 negative reviews
Customer service49%
41 mentions
Payment issues42%
35 mentions
Response time18%
15 mentions
Cancellation18%
15 mentions
“Already emailed info and customer services email nearly two weeks ago”
On “Customer service” · Nov 22, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
Overall rating and review count for this company and similar companies
I have had a good experience with learn direct and they have been great with feedback when I needed help with my work. The course is well structured and has lots of aids to help you with your studies. I would highly recommend this company as it gives you the opportunity to do the work in your own time.
I've done about 8 courses with stonebridge. Love how you can go at your own pace. The tutors are quick to mark your work. Jill Edwards is very professional and helpful
What types of courses and programs does Stonebridge Associated Colleges offer?
Stonebridge Associated Colleges offers a wide range of distance learning courses including business, healthcare, counselling, animal care, and creative arts programs. All courses are designed for flexible study and can be completed at your own pace from home.
Are the qualifications from Stonebridge Associated Colleges recognized?
Yes, Stonebridge Associated Colleges is accredited by various professional bodies and industry organizations. Many courses lead to nationally recognized qualifications and certifications that are valued by employers.
How long does it typically take to complete a course?
Course completion times vary depending on the program and your study pace. Most courses can be completed within 6-18 months, but you have up to 2 years to finish your studies with full tutor support.
What support is available during my studies?
You'll have access to dedicated tutors who provide feedback on assignments and answer questions via email or phone. The college also offers online learning resources, study materials, and technical support throughout your course.
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How much do courses cost and are payment plans available?
Course fees vary by program, typically ranging from £300 to £2,000. Flexible payment plans are available, allowing you to spread the cost over several months with no additional interest charges.
Can I study while working full-time?
Absolutely. All courses are designed for distance learning with flexible study schedules that fit around work and personal commitments. You can study at your own pace during evenings, weekends, or whenever convenient.
What are the entry requirements for courses?
Most courses have no formal entry requirements, making them accessible to learners of all backgrounds. Some specialized programs may require basic qualifications or relevant experience, which will be clearly stated in the course description.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
If I could give it 0 stars I would!!! Please please please whatever you do, DO NOT sign up with this company for any studying!! I have had nothing but issues with them from the beginning! I changed course after being given incorrect information about the course I initially enrolled in but the date then took me outside the "14 day cooling off period" so I couldn't even cancel if I wanted to. I had no access to any support materials and had sent numerous emails and was speaking online to numerous people (EVENTUALLY) who were all giving conflicting information. I have been trying to cancel since Dec 2022 but apparently they have no record of my previous calls(how convenient!) So they have said I only cancelled in Feb. And because I have accessed my course(I logged in only to send yet another email!!) That I was actively studying and so still couldn't cancel... It's an absolute disgrace, they are now sending me emails about getting debt collection agencies involved to get money from me etc etc. Money grabbing scammers! DO NOT ENROLL!!! They will be quick enough to take money from you but that's about the only thing they'll do!
My Tutor Natasha Beukes always marks assignments quickly and gives detailed feedback, she is very helpful when needed.
The portal is very easy to use and assignments are clear and easy to download
I have been a student at Stonebridge associated colleges for many years. I have always found them to be highly professional. My tutor Jill Edwards has always been willing to point me in the right direction and show patience when work related circumstances forced me to halt my studies temporarily.
As a choice of Distance Learning college. I highly recommend Stonebridge Associated Colleges.
I finished the last unit of my level 3, supporting, teaching and learning in schools TA assistant course in February 2022 and I am still awaiting certificate. When I asked about the certificate months later, they told me that it had changed but that it was going to be mapped and I would get the certificate soon, months later they told me that it had changed and that I would need either to do extra work if I wanted it by the awarding body Cache. I am still awaiting the extra work that they say I would have to do. I hope that I can utilize the work that I have already done if they send it. This has gone long enough already. It has been a year since I submitted it and I am still in the same position that I was last year. Whilst I was doing the course the tutors were great but since I finished it has been terrible service. I have paid a lot for
this course and I haven't even received my certificate. I was going to do more courses in Stonebridge but after what has happened I can't trust that I am going to get any more certificates. I have been let down by their system and my confidence in them has also been let down. I have been sending emails to customer services but nothing has been done since a year ago. So appalling service. I feel so let down by them
Just embarked on the Master Herbalist course as a returning student (many years ago). Experience has been good so far. Course materials are pretty comprehensive with good references for you to do additional background research needed to complete the assignments. The tutor, Hilary Clark has provided great feedback with an impressive turnaround time for my first assignment.
You'll need to put the background work in to get the most from these courses, but it's well worth the effort. I seem to have chosen a challenging subject to get back into learning but judging by the content and assignments it will give me a strong baseline for what I want to do. Now completed module 3/25. Enjoying the course with great supportive feedback on assignments from Hilary.
Natasha Beukes has just returned my marked assignment two days after I submitted. Really swift and very positive feedback and encouragement from her. Thank you! I find online studying a lot more challenging than being in a classroom, but this has really given me a confidence boost that I can do it. Many thanks Natasha.
I have had a great experience with Natasha Beukes.
I have had a great experience with Stonebridge. My tutor Natasha Beukes is extremely approachable, is efficient at marking assignments and gives informative feedback.
I'm absolutely loving the course and will definitely return to do more.
My experience with learn direct has been great so far. As a mum two, I can say it’s flexible enough and also preparing me for uni. Would definitely recommend a friend.
Gayle was amazing, she gave me quality feedback for my assignment & told me where I should improve. Everyone at Learn direct has been brilliant & so supportive!
Just completed the level 2 nail technician course! Really enjoyed it, assignments got marked really quickly. My tutor was Hilary Clark. Highly recommend for anyone who wants to do it in their own pace at home. Thanks!!
How do I contact Stonebridge Associated Colleges for more information?
You can contact the college by phone during business hours Monday to Friday, or submit an inquiry through their website. Their student services team is available to answer questions about courses, enrollment, and study options.
Is there a refund policy if I need to withdraw from a course?
Yes, there is a cooling-off period during which you can cancel your enrollment for a full refund. After this period, refund policies vary depending on how much of the course you've completed and your individual circumstances.
About Stonebridge Associated Colleges
Stonebridge Associated Colleges is an educational institution that provides training and academic programs to students. The organization likely offers various courses and educational services designed to help individuals develop skills and knowledge in their chosen fields of study. As an educational provider, they focus on delivering structured learning opportunities to support student academic and professional development.