Stonebridge Associated Colleges is an educational institution that provides training and academic programs to students. The organization likely offers various courses and educational services designed to help individuals develop skills and knowledge in their chosen fields of study. As an educational provider, they focus on delivering structured learning opportunities to support student academic and professional development.
Stonebridge Associated Colleges has a positive customer experience.
Stonebridge Associated Colleges receives a largely positive reception from its students, with many praising the quality of courses and the helpfulness of tutors. Reviewers highlight that courses are easy to navigate, with assignments that are relevant to their chosen careers, and express gratitude for the constructive feedback received from tutors like Natasha Beukes and Hilary Clark.
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However, there are notable complaints regarding customer service and certificate issuance, with several customers reporting delays and a lack of response from support staff. Issues with course material quality and unrealistic timelines for assignments also surface in some reviews. Despite these criticisms, many students feel that their learning experiences are valuable and supportive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
1,010
100%
+1.3
● Low
4.4 / 5 overall
=
1,010 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.2▲ 1.3
12-month avg
3.8
All-time
4.4
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
4.3
6
Jan 25
3.7
3
Feb 25
3.2
5
Mar 25
5.0
1
Apr 25
4.0
3
May 25
4.2
5
Jun 25
3.0
2
Jul 25
3.3
4
Aug 25
1.0
1
Sep 25
5.0
1
Oct 25
—
0
Nov 25
4.0
4
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 410 positive reviews
Helpful support27%
109 mentions
Fast & efficient26%
106 mentions
Customer service23%
94 mentions
Easy to use11%
47 mentions
“They were really helpful and guided really well”
On “Helpful support” · May 19, 2025
Top complaintsof 83 negative reviews
Customer service49%
41 mentions
Payment issues42%
35 mentions
Response time18%
15 mentions
Cancellation18%
15 mentions
“Already emailed info and customer services email nearly two weeks ago”
On “Customer service” · Nov 22, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
Overall rating and review count for this company and similar companies
what an amazing tutor! Anna, you're simply a star. there is no time I contacted her, and she didn't get back to me. she answers every single question I ask her, with an amazing explanation. thank you so much for all your excellent support and guidance 🙏
What types of courses and programs does Stonebridge Associated Colleges offer?
Stonebridge Associated Colleges offers a wide range of distance learning courses including business, healthcare, counselling, animal care, and creative arts programs. All courses are designed for flexible study and can be completed at your own pace from home.
Are the qualifications from Stonebridge Associated Colleges recognized?
Yes, Stonebridge Associated Colleges is accredited by various professional bodies and industry organizations. Many courses lead to nationally recognized qualifications and certifications that are valued by employers.
How long does it typically take to complete a course?
Course completion times vary depending on the program and your study pace. Most courses can be completed within 6-18 months, but you have up to 2 years to finish your studies with full tutor support.
What support is available during my studies?
You'll have access to dedicated tutors who provide feedback on assignments and answer questions via email or phone. The college also offers online learning resources, study materials, and technical support throughout your course.
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How much do courses cost and are payment plans available?
Course fees vary by program, typically ranging from £300 to £2,000. Flexible payment plans are available, allowing you to spread the cost over several months with no additional interest charges.
Can I study while working full-time?
Absolutely. All courses are designed for distance learning with flexible study schedules that fit around work and personal commitments. You can study at your own pace during evenings, weekends, or whenever convenient.
What are the entry requirements for courses?
Most courses have no formal entry requirements, making them accessible to learners of all backgrounds. Some specialized programs may require basic qualifications or relevant experience, which will be clearly stated in the course description.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
This is such an amazing course to be on, and I'm learning so much more about animals than I had know about before. I have had some anxiety at points during the course, but my brilliant tutor, Clair Cummings, has been so lovely and helped me through those difficult times.
I am currently doing the Drug alchol and solvent abuse counselling course
I am currently doing the Drug, alchol and solvent abuse counselling course. I have used stonebridge online courses before and find them very good, Hilary Clark has been marking my work and she responds promptly enabling me to continue with my next assignment.
My tutor Jill Edwards is great, she marks my work quickly and efficiently and leave good feedback making it more encouraging for me to keep going. Great course, easy to find info and help there if needed.
Helpful staff there to help you every step of the way!
Janine Bywater (Academic examinations officer) and James Sanders (Exam officer) were most helpful in getting my computer set up as well as explaining the examination process. Thankyou guys for everything. LearnDirect was well worth it.
Access to the course material is really easy. It is well presented and detailed. The course work is a lot more comprehensive than I expected and I feel as though I am getting not only a diploma, but an education with it. My Tutor Hillary Clark has been really helpful so far and she marks my assignments well on time, with clear feedback, so there are no hold ups and I can progress at a steady pace. I am really impressed with this course so far. About 1 month in.
Studying with Stonebridge College has been a pleasure. The course material has been written well and my tutor Alison Brown has been very supportive. I definitely will be looking into another course with Stonebridge College.
Really unfortunate as I absolutly loved my course and was looking forward to using it to help me move on to further education. Unfortunately when my money (£600+) was paid the college was no longer interest. I have contacted through every medium possible multiple times and have been sent round in circles or met with silence. Really disappointing experiance.
Be aware of this organization. They change their terms and conditions as they please. My course did not have an expired day when I paid for it. Now, they said that it has been expired without informed me and I have to pay again for the course. This is a dishonest organization. I wouldn't recommend you to do your studies with them.
I joint a course 3 months ago now, have given me no access to the course, told me the can’t help on online chat, but call. Can’t get through when I call. Yet receive 2 phone calls a day to tell me I have missed a payment, when I discuss with the payment team that I don’t have access to the course, they just tell me they can’t help with that and if I don’t pay them I may get an admin fee or debt collectors at my door. Disgusting, useless company!!!!!!
They are the same company as animaljobsdirect!!!
Just got halfway through Security Management Advanced Level 4 with Jill Edwards as my Assessor and Tutor, Would just like to say thank you so much for all your encouragement, speed with marking and amazing Feedback. With your Feedback has encouraged me to finish the course in less than a month, I type this just as I've submitted assignment 6 so thank you very much for your encouragement!! please pass this on to Jill Edwards @StonebridgeAssociatedColleges
Really enjoying the course in Horticulture, near completion now and have found the course to be well presented and educational in all the necessary aspects of Horticulture. Tutor (Jill Edwards) has always been helpful and supportive.
How do I contact Stonebridge Associated Colleges for more information?
You can contact the college by phone during business hours Monday to Friday, or submit an inquiry through their website. Their student services team is available to answer questions about courses, enrollment, and study options.
Is there a refund policy if I need to withdraw from a course?
Yes, there is a cooling-off period during which you can cancel your enrollment for a full refund. After this period, refund policies vary depending on how much of the course you've completed and your individual circumstances.
About Stonebridge Associated Colleges
Stonebridge Associated Colleges is an educational institution that provides training and academic programs to students. The organization likely offers various courses and educational services designed to help individuals develop skills and knowledge in their chosen fields of study. As an educational provider, they focus on delivering structured learning opportunities to support student academic and professional development.