Stonebridge Associated Colleges is an educational institution that provides training and academic programs to students. The organization likely offers various courses and educational services designed to help individuals develop skills and knowledge in their chosen fields of study. As an educational provider, they focus on delivering structured learning opportunities to support student academic and professional development.
Stonebridge Associated Colleges has a positive customer experience.
Stonebridge Associated Colleges receives a largely positive reception from its students, with many praising the quality of courses and the helpfulness of tutors. Reviewers highlight that courses are easy to navigate, with assignments that are relevant to their chosen careers, and express gratitude for the constructive feedback received from tutors like Natasha Beukes and Hilary Clark.
Read full summaryShow less
However, there are notable complaints regarding customer service and certificate issuance, with several customers reporting delays and a lack of response from support staff. Issues with course material quality and unrealistic timelines for assignments also surface in some reviews. Despite these criticisms, many students feel that their learning experiences are valuable and supportive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
1,010
100%
+1.3
● Low
4.4 / 5 overall
=
1,010 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.2▲ 1.3
12-month avg
3.8
All-time
4.4
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
4.3
6
Jan 25
3.7
3
Feb 25
3.2
5
Mar 25
5.0
1
Apr 25
4.0
3
May 25
4.2
5
Jun 25
3.0
2
Jul 25
3.3
4
Aug 25
1.0
1
Sep 25
5.0
1
Oct 25
—
0
Nov 25
4.0
4
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 410 positive reviews
Helpful support27%
109 mentions
Fast & efficient26%
106 mentions
Customer service23%
94 mentions
Easy to use11%
47 mentions
“They were really helpful and guided really well”
On “Helpful support” · May 19, 2025
Top complaintsof 83 negative reviews
Customer service49%
41 mentions
Payment issues42%
35 mentions
Response time18%
15 mentions
Cancellation18%
15 mentions
“Already emailed info and customer services email nearly two weeks ago”
On “Customer service” · Nov 22, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
Overall rating and review count for this company and similar companies
The tutors and the staff that helps you with any other queries are really helpful.
I would like to compliment my tutor Rachael and Janine from exams for their amazing job.
I would recommend to any potential student that needs to get a degree, to go with learn direct. It is worth the time and price.
As a serving headteacher supporting/ mentoring a colleague on one of your course, I am appalled at the lack of support, clarity and professionalism of one of your tutors. My colleague has gone above and beyond at every stage of the course and has jumped through many additional hoops that have been ‘ad hoc’ as the course progressed.
I have communicated directly with her course tutor and have received no acknowledgement or response. I have also communicated via the help line several times and received no communication or responses to my emails. As someone who is passionate about learning and training- I would wholly recommend anyone to find training with other organisations. Only now has my colleague received a response to her comment, here, on Trustpilot. Nothing personally to her at all. Do not use this organisation.
What types of courses and programs does Stonebridge Associated Colleges offer?
Stonebridge Associated Colleges offers a wide range of distance learning courses including business, healthcare, counselling, animal care, and creative arts programs. All courses are designed for flexible study and can be completed at your own pace from home.
Are the qualifications from Stonebridge Associated Colleges recognized?
Yes, Stonebridge Associated Colleges is accredited by various professional bodies and industry organizations. Many courses lead to nationally recognized qualifications and certifications that are valued by employers.
How long does it typically take to complete a course?
Course completion times vary depending on the program and your study pace. Most courses can be completed within 6-18 months, but you have up to 2 years to finish your studies with full tutor support.
What support is available during my studies?
You'll have access to dedicated tutors who provide feedback on assignments and answer questions via email or phone. The college also offers online learning resources, study materials, and technical support throughout your course.
All 9 questions →Show fewer questions
How much do courses cost and are payment plans available?
Course fees vary by program, typically ranging from £300 to £2,000. Flexible payment plans are available, allowing you to spread the cost over several months with no additional interest charges.
Can I study while working full-time?
Absolutely. All courses are designed for distance learning with flexible study schedules that fit around work and personal commitments. You can study at your own pace during evenings, weekends, or whenever convenient.
What are the entry requirements for courses?
Most courses have no formal entry requirements, making them accessible to learners of all backgrounds. Some specialized programs may require basic qualifications or relevant experience, which will be clearly stated in the course description.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I have been really enjoying my zoo keeping diploma and the Unforgettable experience at Blackpool Zoo was the icing on the cake. The placement with Vicky and the team at Blackpool Zoo was fabulous, I learnt so much in the week there and got hands on with a number of animals, from tickling a tapir, feeding treats to lemurs and creating enrichment for the animals at the zoo, it was a very relaxed environment, I learned lots and had a great time whilst doing it. A truly unforgettable experience.
I am currently undertaking an Access to Higher Education Diploma in Social Work for personal enrichment and I had the fortunate experience to have chosen correctly with Stonebridge. The ease in which the whole platform operates is brilliant in this technological age and the pricing of the course is wallet-friendly so you never overextend yourself financially. I must also highly commend my tutor, Sally Davies, who provides excellently constructive feedback on each assignment. Without her invaluable guidance, I would flounder, but she has excelled in guiding a student like me, who has been out of the educational arena for years - thank you Sally - commendable guidance! Excellent all around!
So for I have had contact with my tutor Natasha Pennett via assignment feedback, which is completely fine as that is all i have needed this far. My assignments have been marked quickly with fantastic feedback, so, so far so good.
Be aware. This college be care fully and plz read. My story
Student Number. 3348349
At January 2021. During lockdown I try to take Preparing to Work in Adult Social Care (RQF) Level 3. The course. Was 6 month. instalments they open the acces the system so I can learn online at the first week I couldn’t. Understand any thing. I call them to get some one can help me but nothing. After 10 days. I call them. And. Ask them to cancell I paid first month plus registration fee. They agree.
The end of month. They collect. My account. Again. Money. And after one month. I receive email. That. I have. Overdue. And. They ask me to pay. I reply the email. I told them. already. I canceled and you. Locked the access code from your system what money you r looking for they. Didn’t. Reply. My. Email. they start calling. And. Email . And text me some thing we will take you. To legal action if u didn’t. Pay. 3 days before I receive letter. They call claim form from county court it’s so funy really. My Lowyer will deal this but. Still . Every day. New email. They send me and keep calling me They. Ask. Me. Money. So. My question Is If they. Need Money and Force the student. To pay remaining 5 months Why They locked the access the system that. I can open and learning online?
be. Care. Fully and plz. Take my advice
Definitely recommend this course it’s affordable and you can do it in your own time. I did the adult nursing one and I’m now a first year student midwife!
So much of what I have learnt in this course links to what I’m currently learning at university. So not only does it give you access to university, but also a great basic understanding of everything.
I completed the course in 6 months around working full time. It was very full on. But the study materials are great and YouTube was a big help.
Most of tutors which mark the assignments are great and give useful feedback. However did receive a few grades which I thought was unfair. Or feedback which was vague.
I did follow this up to Wendy the HE lead. She was amazing and got it sorted for me quickly and kept me updated. Without this I wouldn’t have got the UCAS points I needed.
Definitely think there could be more information provided on how many UCAS points you receive for each grade. As I didn’t realize until half way through the course your grade for each assignment matters and determines your UCAS points.
I just thought passing the course would achieve the amount of UCAS points I needed.
Overall I can highly recommend as not only did it provide me with the qualification I needed but it has also been a massive help with my first few midwifery modules at university.
😊
During my higher education access course I found multiple grammatical and spelling errors. Conflicting information and even incorrect information.
Proper proof reading could have prevented this, which we as students lose marks for not doing!
Niomi Ferris is my tutor and she is excellent. She has helped me throughout the first part of my course and I am very grateful. The course is brilliant, I have learned so much already!
wow what a beautiful experience studing at stonebridge Associated college and with my helpful supportive tutor sarah willcocks it was absolutely an awesome study journey. i would recommend this college for everyone who wants to study with ease and still keep on with daily life activities.
I passed my course level 3 on 11th July 2022 was advised my certificate can take up to 6 weeks.
5 emails all ignored by Stonebridge, nobody has bothered to reply or have the common courtesy to acknowledge my complaints.
I am now at a stage where I am considering legal action as I have had two job offers withdrawn as I can't prove my qualification.
So with the loss if earnings stress and frustration I am told I have a good case.
It is disgusting behaviour from Stonebridge, I won't be completing my level 4 here.
I am impressed with the tutor support from James, Gayle and Sukhy
I am impressed with the tutor support it ensures we get to produce the best assignment we can thanks to James, Gayle and Sukhy for your feedback support.
From beginning to the end of the process of completing my course has been straight forward and my assessor Barbara philbrick has been very supportive and there if I needed any advice or support. I would definitely recommend stonebridge associates to anyone who wants to carry on their education and learning.
How do I contact Stonebridge Associated Colleges for more information?
You can contact the college by phone during business hours Monday to Friday, or submit an inquiry through their website. Their student services team is available to answer questions about courses, enrollment, and study options.
Is there a refund policy if I need to withdraw from a course?
Yes, there is a cooling-off period during which you can cancel your enrollment for a full refund. After this period, refund policies vary depending on how much of the course you've completed and your individual circumstances.
About Stonebridge Associated Colleges
Stonebridge Associated Colleges is an educational institution that provides training and academic programs to students. The organization likely offers various courses and educational services designed to help individuals develop skills and knowledge in their chosen fields of study. As an educational provider, they focus on delivering structured learning opportunities to support student academic and professional development.