TEACUP.dk is an online specialty store that offers a wide range of high-quality teas, coffees, and gourmet delicacies. The company provides customers with access to over 100 varieties of tea, including herbal, green, black, white, fruit, rooibos, and matcha options, as well as a selection of premium coffee beans. In addition to beverages, TEACUP.dk features a variety of kitchen accessories and gourmet food items such as spices, jams, oils, and baking supplies.
Targeting tea and coffee enthusiasts, TEACUP.dk focuses on quality and sustainability by offering a range of organic products. The company aims to deliver a convenient online shopping experience, allowing customers to purchase their favorite beverages and delicacies from the comfort of their homes. By sourcing products with a commitment to excellence, TEACUP.dk seeks to enrich the daily lives of its customers through exceptional taste experiences.
TEACUP.dk receives overwhelmingly positive feedback from customers, highlighting exceptional service and fast delivery. Reviewers frequently praise the quality of the tea, noting its rich flavors and extensive selection, which surpasses other brands.
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Many appreciate the thoughtful packaging and the inclusion of complimentary items, such as chocolates or surprise candies, enhancing the overall shopping experience. However, there is a notable complaint regarding one customer's experience with a specific tea, which they found unpleasant enough to discard immediately. Despite this isolated incident, the majority of consumers express satisfaction with their purchases and the attentive customer service, particularly in resolving issues promptly. Overall, TEACUP.dk is regarded as a fantastic option for tea lovers, with a strong emphasis on quality and customer care.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
78
100%
● Low
4.8 / 5 overall
=
78 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2022.
Last 3 months
5.0
12-month avg
5.0
All-time
4.8
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 21
5.0
1
Nov 21
5.0
1
Dec 21
—
0
Jan 22
—
0
Feb 22
—
0
Mar 22
—
0
Apr 22
—
0
May 22
5.0
1
Jun 22
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 78 most recent reviews.
Top praiseof 77 positive reviews
Customer service44%
34 mentions
“Igen en fantastisk service - hver eneste gavekurv jeg bestiller bugner af lækre varer i høj kvalitet, og man får alti...”
On “Customer service” · Jun 4, 2022
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
Overall rating and review count for this company and similar companies
Føj for pokker.
Bare lugten fra pakken og den ubehagelige stank efter at have åbnet poserne, gjorde at jeg ikke engang havde lyst til at smage teen. Den røg direkte i skraldespanden.
Parfumerede te, føj.
Jeg er efterfølgende blevet bedt om at kommenterer service hos firmaet. Der kan jeg ikke sige så meget andet end jeg har bestilt varen og modtaget den.
En utilfreds kunde
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TEACUP.dk is an online specialty store that offers a wide range of high-quality teas, coffees, and gourmet delicacies. The company provides customers with access to over 100 varieties of tea, including herbal, green, black, white, fruit, rooibos, and matcha options, as well as a selection of premium coffee beans. In addition to beverages, TEACUP.dk features a variety of kitchen accessories and gourmet food items such as spices, jams, oils, and baking supplies.
Targeting tea and coffee enthusiasts, TEACUP.dk focuses on quality and sustainability by offering a range of organic products. The company aims to deliver a convenient online shopping experience, allowing customers to purchase their favorite beverages and delicacies from the comfort of their homes. By sourcing products with a commitment to excellence, TEACUP.dk seeks to enrich the daily lives of its customers through exceptional taste experiences.