Quick to respond and listened 10/10
Quick to respond and listened 10/10

Terraboost Media is a leading provider of in-store marketing solutions that effectively engage consumers in their daily shopping experiences. The company specializes in wellness billboards, including both static and digital kiosks, strategically placed in high-traffic areas of major retail locations across the United States. These kiosks not only promote brand awareness but also offer free sanitizing wipes, contributing to consumer health and safety. Targeting a diverse clientele, Terraboost Media partners with nationally recognized retailers, including supermarkets, pharmacies, health clubs, and shopping malls. By positioning their advertising solutions at critical decision-making points within stores, the company helps businesses increase visibility and drive consumer engagement. With a mission to reach millions of consumers daily, Terraboost Media is committed to delivering impactful marketing experiences that resonate with shoppers as they navigate their everyday lives.
Terraboost Media receives mixed feedback from its customers, with a notable portion praising its customer service and ease of collaboration. Many reviewers highlight the friendly and responsive staff, with specific mentions of quick communication and efficient ad creation processes.
Positive experiences often emphasize the quality of service and product placement, with some customers expressing satisfaction with the outcomes of their advertising campaigns. However, a significant number of complaints arise regarding misleading sales practices and poor communication, with some individuals feeling scammed after experiencing delays in kiosk setups and unexpected fees. Issues with accountability and billing discrepancies also surface, leading to frustration among several clients.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 216 | 100% | +0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 3 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 1.0 | 8 |
| Dec 24 | 1.0 | 4 |
| Jan 25 | 1.3 | 7 |
| Feb 25 | 1.0 | 6 |
| Mar 25 | 2.4 | 21 |
| Apr 25 | 3.3 | 7 |
| May 25 | 4.4 | 13 |
| Jun 25 | 4.0 | 27 |
| Jul 25 | 4.4 | 24 |
| Aug 25 | 3.9 | 15 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 216 most recent reviews.
“TOGETHER WE DESIGNED THE PERFECT KIOSK AND I AM OPTIMISTIC THAT WITH THE HELP OF TERRABOOST MY CUSTOMER NUMBERS WILL...”
“First off, this advertising did nothing for my company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 2.2 out of 5 (poor) | 3.9 out of 5 (good) | +213% | 216 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.1 out of 5 (good) | 4.6 out of 5 (good) | — | 299 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 161 |
Bottom line: Terraboost Media is #4 of 5 on overall rating in this group. On value, Newswire.com scores higher (4.1 vs 2.2).
216 reviews of Terraboost Media. Filter by what matters to you.
Quick to respond and listened 10/10
Great customer service
they handled all of the process and made it very simple
Done quickly and easily
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 64% of recent reviews are 4–5★ and 33% are 1–2★.
Great communication! Quick to respond to my questions.
Great communication and follow up. Quick results and solution oriented approach.
Communication, excellent customer service, keeping me updated with the process and well tthought out piece of art
My experience with their design team was great. They were responsive, hearing your concerns, drafting design as per your needs. I'll highly recommend them for your marketing purposes.
If I could give them a negative five billion I would. Sales consultant lied to me. Long story short made zero dollars they renewed my contract without informing me and what was supposed to be a trial turned into nearly $1000 scam. DONT USE TERRABOOST.
First off, this advertising did nothing for my company. No prospects at all. Not a single person said "I saw your advertisement and so I decided to call, come in, etc" Second, their design. They will design the campaign for you, but if you request a change, even one where THEY mispelled something or got the address wrong, you only get 2 "free" changes and after that they start charging you. Again, even if THEY made an error. Went an entire year with this campaign, with nothing to show for it. Then came the renewal and when we chose to cancel out of "deactivate", they kept claiming that I wasn't giving 30 days notice and would be charged another month... and another month. My sales rep told me he would make sure to waive the last month since i was 1 day away from the "30 days notice", but low and behold I was charged again. When I called to speak to someone, the man actually chuckled at me and said that person could not have promised that because it's against policy. This company is absolutely a scam. Bad practices. Bad costumer service and no return revenue. Complete disappointment
My display went missing for almost 6 months.
Very good in follow up .
Ad is not up yet
All edits made with ease! Customer service rep has been great at updating upon request!
We have had a contract since last fall. We were contracted to be in the brand new H-E-B in Melissa. Our display ended up being put in the Kroger after six months of waiting for it to be put in H-E-B before the grand opening. It is shoved in a corner where you cannot even see all of the sides of the display that we paid extra for. We also paid extra to be in the HEB not the Kroger. When this was mentioned, it was supposed to be taken care of. H-E-B has now been open for a month and I was told two weeks ago that they would immediately get that put over there in the front entrance where it was supposed to be displayed that week. We were also supposed to be the only realtor in that store with a display. We went in today to see if our sign display had been moved, and there is another agent who is a realtor where ours was supposed to be. we went to the Kroger and our sign is still at the Kroger. I paid extra money to have a 3-D display, and to be put at a brand new H-E-B so that during grand opening, we would be there. This is completely unacceptable and I will never use her boost for anything in the future, nor recommend them.
Easy to work with
Very good communication. Quick turnaround time.
Terraboost Media is a leading provider of in-store marketing solutions that effectively engage consumers in their daily shopping experiences. The company specializes in wellness billboards, including both static and digital kiosks, strategically placed in high-traffic areas of major retail locations across the United States. These kiosks not only promote brand awareness but also offer free sanitizing wipes, contributing to consumer health and safety. Targeting a diverse clientele, Terraboost Media partners with nationally recognized retailers, including supermarkets, pharmacies, health clubs, and shopping malls. By positioning their advertising solutions at critical decision-making points within stores, the company helps businesses increase visibility and drive consumer engagement. With a mission to reach millions of consumers daily, Terraboost Media is committed to delivering impactful marketing experiences that resonate with shoppers as they navigate their everyday lives.
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