Terraboost Media is a leading provider of in-store marketing solutions that effectively engage consumers in their daily shopping experiences. The company specializes in wellness billboards, including both static and digital kiosks, strategically placed in high-traffic areas of major retail locations across the United States. These kiosks not only promote brand awareness but also offer free sanitizing wipes, contributing to consumer health and safety.
Targeting a diverse clientele, Terraboost Media partners with nationally recognized retailers, including supermarkets, pharmacies, health clubs, and shopping malls. By positioning their advertising solutions at critical decision-making points within stores, the company helps businesses increase visibility and drive consumer engagement. With a mission to reach millions of consumers daily, Terraboost Media is committed to delivering impactful marketing experiences that resonate with shoppers as they navigate their everyday lives.
Terraboost Media has a positive customer experience.
Terraboost Media receives mixed feedback from its customers, with a notable portion praising its customer service and ease of collaboration. Many reviewers highlight the friendly and responsive staff, with specific mentions of quick communication and efficient ad creation processes.
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Positive experiences often emphasize the quality of service and product placement, with some customers expressing satisfaction with the outcomes of their advertising campaigns. However, a significant number of complaints arise regarding misleading sales practices and poor communication, with some individuals feeling scammed after experiencing delays in kiosk setups and unexpected fees. Issues with accountability and billing discrepancies also surface, leading to frustration among several clients.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.6
216
100%
+0.9
● Low
3.6 / 5 overall
=
216 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.1▲ 0.9
12-month avg
3.2
All-time
3.6
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
1.0
3
Oct 24
3.0
2
Nov 24
1.0
8
Dec 24
1.0
4
Jan 25
1.3
7
Feb 25
1.0
6
Mar 25
2.4
21
Apr 25
3.3
7
May 25
4.4
13
Jun 25
4.0
27
Jul 25
4.4
24
Aug 25
3.9
15
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 216 most recent reviews.
Top praiseof 139 positive reviews
Customer service38%
53 mentions
Easy to use22%
30 mentions
Helpful support22%
30 mentions
Fast & efficient21%
29 mentions
“TOGETHER WE DESIGNED THE PERFECT KIOSK AND I AM OPTIMISTIC THAT WITH THE HELP OF TERRABOOST MY CUSTOMER NUMBERS WILL...”
On “Customer service” · Aug 13, 2025
Top complaintsof 72 negative reviews
Charges33%
24 mentions
Customer service26%
19 mentions
Scam25%
18 mentions
Payment issues24%
17 mentions
“First off, this advertising did nothing for my company”
On “Charges” · Jun 11, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
Overall rating and review count for this company and similar companies
We created display information that could be tracked. To date, we have received ZERO leads from these units. Our key concern is the units are placed in a location that isn't beneficial. Every time we visit the stores, the units are placed BEHIND the customers entrance. This means they don't see them until they are leaving. We feel this was mostly a waste of our marketing dollars.
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I've been trying to get in contact with the company for months, after our initial payment, nobody has reached back out, our kiosk was never installed, and their phone is disconnected. Nobody responds to the emails or the online messaging system. This is a scam. Do not use this company.
I was a bit skeptical but the price was good, so I gave it a shot. It took about 3 weeks before my billboard was up and running, so I have been live for about a week. I have not looked at a report yet, but I have had 3 potential clients contact me who said they saw my face at CVS... I have already shown 1 several homes and another will likely list with us. If that keeps up, it is a great investment.
The artwork experience has been great. Our rep was very communicative and the artwork turned out great. Very happy with the experience so far, would highly recommend!
The design process was streamlined and excellent. Communication was always great. The one thing that fell short was the final product being installed correctly. It wasn’t printed to the correct size for our sanitizer kiosk and wasn’t rectified from the back end, we had to ask for it to be fixed. We went and saw it in person and it still was peeling off a little bit. We also have asked multiple times for the kiosk to be put on the correct side of the store that was agreed upon, but we saw it’s still not there. Other than that, things were great. We’re happy with the print quality and digital customer service. Might just need some refining on who they work with for installation.
Terraboost has been wonderful to work with, and the entire process has been seamless. The folks are very friendly, and we are so excited for our collab to be launched here soon. Thanks for everything!
Terraboost Media is a leading provider of in-store marketing solutions that effectively engage consumers in their daily shopping experiences. The company specializes in wellness billboards, including both static and digital kiosks, strategically placed in high-traffic areas of major retail locations across the United States. These kiosks not only promote brand awareness but also offer free sanitizing wipes, contributing to consumer health and safety.
Targeting a diverse clientele, Terraboost Media partners with nationally recognized retailers, including supermarkets, pharmacies, health clubs, and shopping malls. By positioning their advertising solutions at critical decision-making points within stores, the company helps businesses increase visibility and drive consumer engagement. With a mission to reach millions of consumers daily, Terraboost Media is committed to delivering impactful marketing experiences that resonate with shoppers as they navigate their everyday lives.