Ticketmaster Australia is a leading online ticketing platform that facilitates the sale of tickets for a wide range of events, including concerts, sports, theatre, and other live entertainment across Australia. The company connects consumers with their favorite events by providing a user-friendly interface for purchasing tickets, accessing event information, and managing bookings. Targeting a diverse audience of event-goers, Ticketmaster Australia serves individuals, families, and groups looking to attend live performances and sporting events. The platform offers comprehensive services, including ticket sales, customer support, and secure payment processing, ensuring a seamless experience for users. With a focus on accessibility and transparency, Ticketmaster Australia aims to enhance the event attendance experience for its customers.
Ticketmaster Australia receives a mix of praise and criticism from its users. Many reviewers highlight the ease of accessing tickets and the quality of shows, with comments like "very easy to access tickets" and "stunning show." Customers appreciate the venue's accessibility for disabled individuals and the overall entertainment value, particularly for family-friendly events.
However, there are notable complaints regarding the ticketing system and seating arrangements. Several users report issues with the app, stating it "never works" and is difficult to navigate. Additionally, some attendees express dissatisfaction with uncomfortable seating and poor sound quality during performances. Overall, while Ticketmaster Australia excels in providing enjoyable events and ticket access, it faces challenges with its technology and venue comfort.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 3.9 | 59 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very easy to access tickets”
“Your app is the worst I have ever encountered and your customer service is appalling”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 3.9 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 3.3 out of 5 (fair) | — | 60 |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.1 out of 5 (good) | — | 999 |
Bottom line: Ticketmaster Australia is #4 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 3.6).
60 reviews of Ticketmaster Australia. Filter by what matters to you.
The place is good but the way i was seated was not comfortable, the venue or promoters were more of profit than comfort. We got a good seat with table but the position of my chair is not aligned with the view angle of the stage, my poor knee was not rested well, people are bumping on my chair everytime they need to passby..the organizers put more chairs to the point , the space for walking is just impossible
Wasn't the right venue. I found it hard getting up and down the stairs. In some areas there were no railings to hold on to. Also the venue is quite isolated with no restaurants around and only one food outlet in the venue with limited choice.
I Liked that they followed the storyline. I disliked that they added a segment in the middle which did not fit anywhere ... it looked like they were just adding a dance segment to increase the length of the show.
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Tickets were not checked on moving into the grandstand. As a consequence, dozens of nonpaying spectators moved into the empty seats. I could have paid half of what I did and still got the same seating.
Nice show but there were issues with some of the microphones throughout the show. This was very disappointing and not the standard expected of a professional show this late in the season. I understand issues may arise, however, some microphones were hardly working for entire songs and it occurred all through the entire performance. This really affected our ability to enjoy the show.
Ticketmaster Australia is a leading online ticketing platform that facilitates the sale of tickets for a wide range of events, including concerts, sports, theatre, and other live entertainment across Australia. The company connects consumers with their favorite events by providing a user-friendly interface for purchasing tickets, accessing event information, and managing bookings. Targeting a diverse audience of event-goers, Ticketmaster Australia serves individuals, families, and groups looking to attend live performances and sporting events. The platform offers comprehensive services, including ticket sales, customer support, and secure payment processing, ensuring a seamless experience for users. With a focus on accessibility and transparency, Ticketmaster Australia aims to enhance the event attendance experience for its customers.
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