The show was great just the seating
The show was great just the seating, I’m a tall person but No leg room what so ever, can not see me returning cause of this issue.

Ticketmaster Australia is a leading online ticketing platform that facilitates the sale of tickets for a wide range of events, including concerts, sports, theatre, and other live entertainment across Australia. The company connects consumers with their favorite events by providing a user-friendly interface for purchasing tickets, accessing event information, and managing bookings. Targeting a diverse audience of event-goers, Ticketmaster Australia serves individuals, families, and groups looking to attend live performances and sporting events. The platform offers comprehensive services, including ticket sales, customer support, and secure payment processing, ensuring a seamless experience for users. With a focus on accessibility and transparency, Ticketmaster Australia aims to enhance the event attendance experience for its customers.
Ticketmaster Australia receives a mix of praise and criticism from its users. Many reviewers highlight the ease of accessing tickets and the quality of shows, with comments like "very easy to access tickets" and "stunning show." Customers appreciate the venue's accessibility for disabled individuals and the overall entertainment value, particularly for family-friendly events.
However, there are notable complaints regarding the ticketing system and seating arrangements. Several users report issues with the app, stating it "never works" and is difficult to navigate. Additionally, some attendees express dissatisfaction with uncomfortable seating and poor sound quality during performances. Overall, while Ticketmaster Australia excels in providing enjoyable events and ticket access, it faces challenges with its technology and venue comfort.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 3.9 | 59 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very easy to access tickets”
“Your app is the worst I have ever encountered and your customer service is appalling”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 3.3 out of 5 (fair) | — | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.1 out of 5 (good) | — | 999 |
Bottom line: Ticketmaster Australia is #4 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 3.6).
60 reviews of Ticketmaster Australia. Filter by what matters to you.
The show was great just the seating, I’m a tall person but No leg room what so ever, can not see me returning cause of this issue.
Absolutely loved Alex Warren and his performance. It’s just a shame that when we record on our phones it doesn’t pick up enough music. It just brings up the bad singers around us ha ha it overtakes his voice.
Booking page was easy to use and great to have the ability to see the seat locations and what seats were available. Having not been to the Athenaum Theatre in many years, I did check their site to see photos of how close the stage was to the first row of seats. This might be something worth considering adding to your site? We were very pleased with the ones that we chose. My only disappointment was receiving an email offering a huge reduction in the ticket price the day after purchasing :-( Loved the use of paperless ticketing using QR code.
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I loved the show, the male concierge on the ground floor was helpful friendly and a pleasure to deal with. We were sat in Row L Door 8 and unfortunately found it very disrupting from guests behind and around us making lots of noise and making it difficult to hear the show at times.
Generally good experience, only negative was the app which was not working properly when trying to view tickets meaning I had to print hardcopies and take them to the venue.
Ticketmaster Australia is a leading online ticketing platform that facilitates the sale of tickets for a wide range of events, including concerts, sports, theatre, and other live entertainment across Australia. The company connects consumers with their favorite events by providing a user-friendly interface for purchasing tickets, accessing event information, and managing bookings. Targeting a diverse audience of event-goers, Ticketmaster Australia serves individuals, families, and groups looking to attend live performances and sporting events. The platform offers comprehensive services, including ticket sales, customer support, and secure payment processing, ensuring a seamless experience for users. With a focus on accessibility and transparency, Ticketmaster Australia aims to enhance the event attendance experience for its customers.
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