Great venue for the disabled
Great access seats with carer. And follow up confirmation was impressive. Brilliant show. Highly recommend it.

Ticketmaster Australia is a leading online ticketing platform that facilitates the sale of tickets for a wide range of events, including concerts, sports, theatre, and other live entertainment across Australia. The company connects consumers with their favorite events by providing a user-friendly interface for purchasing tickets, accessing event information, and managing bookings. Targeting a diverse audience of event-goers, Ticketmaster Australia serves individuals, families, and groups looking to attend live performances and sporting events. The platform offers comprehensive services, including ticket sales, customer support, and secure payment processing, ensuring a seamless experience for users. With a focus on accessibility and transparency, Ticketmaster Australia aims to enhance the event attendance experience for its customers.
Ticketmaster Australia receives a mix of praise and criticism from its users. Many reviewers highlight the ease of accessing tickets and the quality of shows, with comments like "very easy to access tickets" and "stunning show." Customers appreciate the venue's accessibility for disabled individuals and the overall entertainment value, particularly for family-friendly events.
However, there are notable complaints regarding the ticketing system and seating arrangements. Several users report issues with the app, stating it "never works" and is difficult to navigate. Additionally, some attendees express dissatisfaction with uncomfortable seating and poor sound quality during performances. Overall, while Ticketmaster Australia excels in providing enjoyable events and ticket access, it faces challenges with its technology and venue comfort.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 3.9 | 59 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very easy to access tickets”
“Your app is the worst I have ever encountered and your customer service is appalling”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 3.3 out of 5 (fair) | — | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.1 out of 5 (good) | — | 999 |
Bottom line: Ticketmaster Australia is #4 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 3.6).
60 reviews of Ticketmaster Australia. Filter by what matters to you.
Great access seats with carer. And follow up confirmation was impressive. Brilliant show. Highly recommend it.
Very easy to access tickets.
Leo Sayer was amazing !i saw him In 1978 and he was bloody fantastic then and equally as good last night at crown palms! Teenage crush lived up to memories almost 57 years ago!!!!
We have always loved Elmo circuse This time we were happy with ticketmaster. We brought non refundable tickets so of course the family gets sick beforehand. Ticketmaster were great at swapping our tickets for another day since we didn't want to miss out. Communication was excellent, understandable and quick. Really happy how everything was run smoothly.
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It was just superb for children all Year12 & under.Thesolo performers are stars in the making.The logistics went without a hitch.All in all a great nights entertainment
Easy, to locate in the app, and could transfer the tickets to my google wallet.
Stunning show... amazing 🙏
Good AFL match at Engie Stadium
Newcastle got flogged so my experience was perfect
Very good. Love it
Alex Warren was amazing hope he comes back to Australia again
Easy process to buy and present tickets. Seamless.
Had a great night. But the seats are way too close to eachother. I paid for a seat for myself but the lady sitting beside me was a bigger woman and she sat on her seat and half my seat which I wasn’t happy about. This was at Wollongong Entertainment Centre 20/8/25. Eventually I ended up leaving one hour early as I couldn’t sit cramped any longer and the staff didn’t want to know anything about it. Never again Wollongong.
I was very grateful that I was able to obtain my ticket for $50. That is much appreciated as I'm a pensioner. I thought the production was amazing and it exceeded my expectations.
Loved it, such a great peformance.
Ticketmaster Australia is a leading online ticketing platform that facilitates the sale of tickets for a wide range of events, including concerts, sports, theatre, and other live entertainment across Australia. The company connects consumers with their favorite events by providing a user-friendly interface for purchasing tickets, accessing event information, and managing bookings. Targeting a diverse audience of event-goers, Ticketmaster Australia serves individuals, families, and groups looking to attend live performances and sporting events. The platform offers comprehensive services, including ticket sales, customer support, and secure payment processing, ensuring a seamless experience for users. With a focus on accessibility and transparency, Ticketmaster Australia aims to enhance the event attendance experience for its customers.
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