Great venue for the disabled
Great access seats with carer. And follow up confirmation was impressive. Brilliant show. Highly recommend it.

Ticketmaster Australia is a leading online ticketing platform that facilitates the sale of tickets for a wide range of events, including concerts, sports, theatre, and other live entertainment across Australia. The company connects consumers with their favorite events by providing a user-friendly interface for purchasing tickets, accessing event information, and managing bookings. Targeting a diverse audience of event-goers, Ticketmaster Australia serves individuals, families, and groups looking to attend live performances and sporting events. The platform offers comprehensive services, including ticket sales, customer support, and secure payment processing, ensuring a seamless experience for users. With a focus on accessibility and transparency, Ticketmaster Australia aims to enhance the event attendance experience for its customers.
Ticketmaster Australia receives a mix of praise and criticism from its users. Many reviewers highlight the ease of accessing tickets and the quality of shows, with comments like "very easy to access tickets" and "stunning show." Customers appreciate the venue's accessibility for disabled individuals and the overall entertainment value, particularly for family-friendly events.
However, there are notable complaints regarding the ticketing system and seating arrangements. Several users report issues with the app, stating it "never works" and is difficult to navigate. Additionally, some attendees express dissatisfaction with uncomfortable seating and poor sound quality during performances. Overall, while Ticketmaster Australia excels in providing enjoyable events and ticket access, it faces challenges with its technology and venue comfort.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 3.9 | 59 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very easy to access tickets”
“Your app is the worst I have ever encountered and your customer service is appalling”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 3.3 out of 5 (fair) | — | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.1 out of 5 (good) | — | 999 |
Bottom line: Ticketmaster Australia is #4 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 3.6).
60 reviews of Ticketmaster Australia. Filter by what matters to you.
Over a year ago
Great access seats with carer. And follow up confirmation was impressive. Brilliant show. Highly recommend it.
Over a year ago
Leo Sayer was amazing !i saw him In 1978 and he was bloody fantastic then and equally as good last night at crown palms! Teenage crush lived up to memories almost 57 years ago!!!!
Over a year ago
The place is good but the way i was seated was not comfortable, the venue or promoters were more of profit than comfort. We got a good seat with table but the position of my chair is not aligned wit... See more
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Great access seats with carer. And follow up confirmation was impressive. Brilliant show. Highly recommend it.
Very easy to access tickets.
Leo Sayer was amazing !i saw him In 1978 and he was bloody fantastic then and equally as good last night at crown palms! Teenage crush lived up to memories almost 57 years ago!!!!
The place is good but the way i was seated was not comfortable, the venue or promoters were more of profit than comfort. We got a good seat with table but the position of my chair is not aligned with the view angle of the stage, my poor knee was not rested well, people are bumping on my chair everytime they need to passby..the organizers put more chairs to the point , the space for walking is just impossible
We have always loved Elmo circuse This time we were happy with ticketmaster. We brought non refundable tickets so of course the family gets sick beforehand. Ticketmaster were great at swapping our tickets for another day since we didn't want to miss out. Communication was excellent, understandable and quick. Really happy how everything was run smoothly.
Ticket app won't load most of the time have to log in via web. No option to print tics which would have sped the whole process up at the gates.
The sound system was awful. We sat in the 2nd row, had a great view but couldn't hear the lead singer clearly - his lyrics were muffled (too much reverb, perhaps) and the backing vocals were also unclear. The violinist was obviously playing his instrument but we couldn't hear it above the cacophony of noise from the rest of the band. Why have two keyboard players? Any ELO tribute band should have more strings and less electronic instruments to make the setting a greater acoustic experience....I have seen the original band play in the UK...their Travelling Wilburys numbers were much better...
The seats are very uncomfortable and the show was definitely not good. Most of her jokes were very vulgar and uncomfortable. Most people started walking out and standing at the end.
It was just superb for children all Year12 & under.Thesolo performers are stars in the making.The logistics went without a hitch.All in all a great nights entertainment
Wasn't the right venue. I found it hard getting up and down the stairs. In some areas there were no railings to hold on to. Also the venue is quite isolated with no restaurants around and only one food outlet in the venue with limited choice.
Easy, to locate in the app, and could transfer the tickets to my google wallet.
The venue was changed from Amphora Dining to The Wine Room where the meals were definitely sub par.. my red curry salmon was not good. The wine choices were only 3 and had no Chardonnay and the staff would not budge on this! Some wine room that is… We were also charged $39 for our sparkling water which should be included in said package so overall the experience was terribly disappointing.
Stunning show... amazing 🙏
Good AFL match at Engie Stadium
The show was great just the seating, I’m a tall person but No leg room what so ever, can not see me returning cause of this issue.
Awful website to navigate and understand. Trying to work tickets availability is like having teeth removed.
Newcastle got flogged so my experience was perfect
Very good. Love it
Absolutely loved Alex Warren and his performance. It’s just a shame that when we record on our phones it doesn’t pick up enough music. It just brings up the bad singers around us ha ha it overtakes his voice.
Ticketmaster Australia is a leading online ticketing platform that facilitates the sale of tickets for a wide range of events, including concerts, sports, theatre, and other live entertainment across Australia. The company connects consumers with their favorite events by providing a user-friendly interface for purchasing tickets, accessing event information, and managing bookings. Targeting a diverse audience of event-goers, Ticketmaster Australia serves individuals, families, and groups looking to attend live performances and sporting events. The platform offers comprehensive services, including ticket sales, customer support, and secure payment processing, ensuring a seamless experience for users. With a focus on accessibility and transparency, Ticketmaster Australia aims to enhance the event attendance experience for its customers.
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