Topazglow Direct is a UK-based retailer specializing in fashion jewellery and accessories, offering a diverse range of products designed to cater to various styles and occasions. Established by Jane Klugerman in Leeds, the company has over 46 years of experience in the fashion industry. Their collection includes necklaces, bracelets, earrings, handbags, and scarves, all crafted from quality materials and designed to provide both style and wearability. The company focuses on delivering affordable fashion accessories, appealing to a wide customer base looking for unique and trendy pieces. Topazglow Direct emphasizes quality craftsmanship, offering products that are nickel, zinc, and lead-free, with options that include silver and gold plating. With free UK postage on orders over £40 and ongoing promotions, Topazglow Direct aims to enhance its customers' wardrobes with exquisite accessories while ensuring a convenient shopping experience through its online platform at www.topazglowdirect.com.
Topazglow Direct receives overwhelmingly positive feedback for its jewellery and accessories, with many reviewers praising the quality of the products and the excellent service. Customers frequently highlight the prompt delivery and helpful staff, noting that the ordering process is easy and efficient.
Many express satisfaction with their purchases, describing items as lovely and reasonably priced. However, there are some critical comments regarding the quality of certain bags, particularly the zips, which have led to frustration and even disposal of the products. Despite these isolated complaints, the overall sentiment remains highly favorable, with a majority of consumers expressing delight in their shopping experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 101 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 4.0 | 4 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 101 most recent reviews.
“Fabulous jewellery, great and prompt service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | — | 101 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Topazglow Direct - Jewellery & Accessories is #2 of 5 on overall rating in this group.
101 reviews of Topazglow Direct - Jewellery & Accessories. Filter by what matters to you.
Over a year ago
Excellent company to deal with, ordering easy, delivery 2nd to none, was informed all through the process. Would not hesitate ordering items again
Over a year ago
Fantastic company to deal with helpful and very prompt delivery. Have bought several items all extremely good.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Bought 2 bags, gave one to a friend! Zips are terrible! We both ended up throwing bags away as zips on front of bags jammed solid! Ended up ripping the bags to retrieve our belongings!!! So disappointed as really liked the look of the bags and were going to buy more colours!
Excellent company to deal with, ordering easy, delivery 2nd to none, was informed all through the process. Would not hesitate ordering items again
Fantastic company to deal with helpful and very prompt delivery. Have bought several items all extremely good.
Such lovely people at Topazglow - I bought a bag earlier this year and love it so much I rang to order a winter colour. I hope to see them on their stall at a show at some point just so that I can have a lovely browse and no doubt spend some more money! Great service and always quick delivery. Highly recommend!
Really lovely scarf. Slightly slow delivery but messaged seller who apologised as they had been at a show and then updated regularly from then on. Scarf was lovely quality and worth the small wait. Would recommend.
These guys have lovely, very reasonably priced jewellery and scarves. Like seeing them every year at Cheltenham Race course. Had an issue with a couple items when I got home but contacted them and they rectified by sending me replacements. Great customer service 👏 See you next October! 😃
Quick easy and efficient service Great quality
Delivery is always very efficient.The quality of everything I’ve bought has also been great and the cost is so reasonable.Just purchased a gift for a Mummy to be 🩷
Shipping - the product and communication. Thank you
The products offered by Topazglow Direct are beautiful and very different to what’s available in the High Street. The jewellery is of great quality and the prices are very reasonable. In addition, delivery is super fast and, should the need arise, any queries are dealt with in a friendly and efficient way.
Two great necklaces. Very good quality. Bought one for a friend and the other one for myself. Cannot wait to wear mine.
The items received were as seen. Prices and quality good.
Website easy to navigate and found what I wanted. Delivery was quick and necklaces packaged securely, jewellery was true to website description.
Easy to order, easy to redeem gift voucher, and items quickly received.
Bought a bracelet at a gift fair, I was so pleased with it I ordered another on line. Unfortunately it was out of stock but I was given other options and it was sent out to me first class. Very good customer service.
I met Jane at the Malvern spring show she had some really lovely things, so I thought I would have a look at her website and bought some magnetic broches for Christmas presents
What a beautiful soft and classy scarf. Would highly recommend
The personal touch i received when purchasing a handbag from them. They were very helpful
Expedient delivery. Beautiful scarf, super soft as described and excellent quality and value for money. Purchased as present for friend who was delighted.
The response to my order was immediate, and professional. And responding to my wholesale request from Jayden immediately also. I am very happy with the magnet products, they are beautifully made, and of great quality and a good size and strong magnet. Thank you, I will be ordering again soon.
Topazglow Direct is a UK-based retailer specializing in fashion jewellery and accessories, offering a diverse range of products designed to cater to various styles and occasions. Established by Jane Klugerman in Leeds, the company has over 46 years of experience in the fashion industry. Their collection includes necklaces, bracelets, earrings, handbags, and scarves, all crafted from quality materials and designed to provide both style and wearability. The company focuses on delivering affordable fashion accessories, appealing to a wide customer base looking for unique and trendy pieces. Topazglow Direct emphasizes quality craftsmanship, offering products that are nickel, zinc, and lead-free, with options that include silver and gold plating. With free UK postage on orders over £40 and ongoing promotions, Topazglow Direct aims to enhance its customers' wardrobes with exquisite accessories while ensuring a convenient shopping experience through its online platform at www.topazglowdirect.com.
This profile hasn't been claimed by the business owner.
