Web Hosting UK is a prominent provider of cloud web hosting solutions, specializing in premium WordPress hosting and domain registration services. The company offers a variety of hosting plans designed to cater to different customer needs, including shared hosting, reseller hosting, and managed cloud VPS hosting. With pricing starting as low as £1.99, Web Hosting UK aims to provide accessible and reliable web hosting options for individuals and businesses looking to establish or enhance their online presence. The company is committed to delivering exceptional customer support, available 24/7, ensuring that clients receive assistance whenever needed. Their infrastructure includes NVMe-powered cloud servers, which are designed to improve website performance and speed. Web Hosting UK primarily serves small to medium-sized enterprises and individual entrepreneurs seeking efficient, secure, and scalable hosting solutions tailored to their specific requirements.
Web Hosting UK receives mixed feedback from its users, with a significant number expressing dissatisfaction. While some customers praise the hosting quality and commend specific staff members for their excellent customer service, many others report serious issues.
Common complaints include inadequate support, with users experiencing long wait times and unresolved tickets, leading to frustration. Several reviewers mention problems with the company's handling of domain settings and server issues, including lost files and unresponsive customer service. The inconsistency in service quality, particularly regarding support availability, is a recurring theme. Overall, while there are positive experiences, the majority of reviews highlight significant shortcomings, leading to a predominantly negative sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.3 | 7 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 7 most recent reviews.
“Not allowed to change my DNS settings manually , told I have to buy hosting to be able to change my domain settings o...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 2.3 out of 5 (poor) | 67 out of 100 | 2.8 out of 5 (fair) | — | 7 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Web Hosting UK is #5 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 2.8).
7 reviews of Web Hosting UK. Filter by what matters to you.
Not overly impressed. Support available via LIVE CHAT which doesnt always work well and disconnects often. I believe their support is based in India. They could do with improving their support ticket system. Be careful allowing them acess to your server. Very good on downtime.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Web Hosting UK is a prominent provider of cloud web hosting solutions, specializing in premium WordPress hosting and domain registration services. The company offers a variety of hosting plans designed to cater to different customer needs, including shared hosting, reseller hosting, and managed cloud VPS hosting. With pricing starting as low as £1.99, Web Hosting UK aims to provide accessible and reliable web hosting options for individuals and businesses looking to establish or enhance their online presence. The company is committed to delivering exceptional customer support, available 24/7, ensuring that clients receive assistance whenever needed. Their infrastructure includes NVMe-powered cloud servers, which are designed to improve website performance and speed. Web Hosting UK primarily serves small to medium-sized enterprises and individual entrepreneurs seeking efficient, secure, and scalable hosting solutions tailored to their specific requirements.
This profile hasn't been claimed by the business owner.
