WorldSoccerShop is an e-commerce platform specializing in soccer-related apparel and merchandise. The company offers a wide range of products, including jerseys, footwear, training equipment, and fan gear from various global soccer clubs and national teams. Customers can browse through an extensive selection of items that cater to soccer enthusiasts of all ages, ensuring they find products that enhance their game or showcase their team pride.
Targeting soccer fans, players, and coaches, WorldSoccerShop provides a user-friendly online shopping experience, complete with detailed product descriptions and sizes to meet diverse customer needs. The platform emphasizes customer satisfaction, aiming to deliver quality products that resonate with the vibrant soccer community. Through its commitment to serving soccer lovers, WorldSoccerShop positions itself as a go-to destination for all soccer-related shopping needs.
WorldSoccerShop receives a mix of feedback from customers, with a significant number expressing dissatisfaction. While some reviewers praise the fast shipping and quality of jerseys, noting that their orders arrived on time and in excellent condition, many others report severe issues with order fulfillment.
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Complaints frequently mention canceled orders, unresponsive customer service, and long wait times for deliveries, with some customers waiting weeks without receiving their items. Despite a few positive experiences highlighting helpful customer service, the overall sentiment is marred by frustration over shipping delays and lack of communication. The disparity between positive and negative experiences suggests that while some customers find success, many others face significant challenges. Overall, the sentiment leans negative due to the high volume of complaints.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.4
100
100%
● Low
2.4 / 5 overall
=
100 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
1.0▼ 2.6
12-month avg
3.0
All-time
2.4
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
1.8
5
Aug 24
2.3
3
Sep 24
—
0
Oct 24
—
0
Nov 24
5.0
1
Dec 24
5.0
1
Jan 25
3.3
3
Feb 25
5.0
1
Mar 25
3.4
5
Apr 25
—
0
May 25
—
0
Jun 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
Top praiseof 33 positive reviews
Delivery45%
15 mentions
Fast & efficient36%
12 mentions
Customer service21%
7 mentions
Website & app15%
5 mentions
“The customer service team was very helpful”
On “Delivery” · Mar 21, 2025
Top complaintsof 62 negative reviews
Shipping42%
26 mentions
Customer service34%
21 mentions
Refund29%
18 mentions
Response time21%
13 mentions
“The shipping was $10”
On “Shipping” · Jan 8, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
I placed an order however the order was cancelled. I received a email starting it would just be pending until the order was processed. Then I get a email they cancelled my order!!
But they took my mo... See more
The customer service team was very helpful! My package was stuck at FEDEX for well over a week and fedex was not helping and a dumpster fire to deal with. After contacting World Soccer Shop, they ov... See more
Wacht al 2 weken op mijn bestelling
Ik verwacht niet dat ie nog binnenkomt.
ZKFG746 0220314573980265 GLOBALWEAR xui-31661561
Excuus het is soccershopworld
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I placed an order however the order was cancelled. I received a email starting it would just be pending until the order was processed. Then I get a email they cancelled my order!!
But they took my money !
Order number 0432725113!!
If anybody can reach out to me I would highly appreciate it !
The customer service team was very helpful! My package was stuck at FEDEX for well over a week and fedex was not helping and a dumpster fire to deal with. After contacting World Soccer Shop, they overnighted another shipment to me which was very much appreciated! I would certainly continue using them for future orders. My only recommendation is find another shipping service because FedEX is horrible!!!
Wacht al 2 weken op mijn bestelling
Ik verwacht niet dat ie nog binnenkomt.
ZKFG746 0220314573980265 GLOBALWEAR xui-31661561
Excuus het is soccershopworld
21 februari wat besteld tot op heden nog niets ontvangen. NL58CITI2032329913 dit is het rekeningnummer en word online veel in contact gebracht veel nep sites en dat er vervolgens niets word verzonden.
Je n'étais pas du tout rassuré à la lecture des très nombreux avis négatifs que j'ai lus mais j'ai fini par tenter ma chance et l'expérience s'est avérée positive. La commande est en plus arrivée 3 semaines avant la date prévue (livraison standard).
Un petit bémol pour le suivi de la commande (pas de réponse à mon mail et pas de mail de confirmation d'expédition, ce qui peut inquiéter au début).
I was given a code for 15% off. I use it and on the screen it says the 15% would be applied in green. I checked out and it was not applied. The shipping was $10. I opted for the 15% because of savings. Had I known an item was "exclusive" I would have got the shipping free. I call in and the customer rep was quite rude. I will NEVER purchase from this classless company. Bait and switch tactics to get you to buy. Buyer beware.
It came EXTREMELY FAST, REAL AND LEGIT, best purchase ever, I was very skeptical at first and I was honestly thought I was gonna get scammed but I didn’t it was so worth it and they had a fire ass sale going on. So worth it ☺️☺️
I don’t know about you guys and I don’t know about all these negative reviews but I got 2 PSG replica jerseys from 2 different seasons around 6 months apart. The 2nd order was actually a full kit as well and I got them both. As a matter of fact, the shipping was so fast it gave me the jerseys 8 days before it told me they would arrive. Also, the 2nd order was a custom jersey and if you’re gonna ask anyone about the wuality of them, it’s not the best because they don’t use the official fonts for each club or team but hey, it’s better than nothing. Their deals are in fact real and I did get 25% off my order with the FALL25 (now expired) code. Will be ordering 2 jerseys for each of the remaining leagues in Europe (Bundesliga, Premier League, Serie A, La Liga).
J’ai commandé deux maillots sur ce site, et je comprends pas du tout les commentaires négatifs car j’ai été agréablement surpris de la rapidité pour l’expédition. En moins de 48 heures les deux maillots que j’ai commandés ont été expédiés et je les aient reçus en à peine 1 semaine alors que je vie en France et que le colis a été expédié depuis les usa (pour la livraison j’ai pris FedEx qui est légèrement plus cher mais plus rapide qu’international mail)
So I should have read these reviews prior to placing an order with this company. I paid $190 for 2 jerseys and I never received my order # 0430179217. WSS supposedly shipped my order by FedEx and they had a delivery photo of SOMEONE ELSES FRONT PORCH. I contested and emailed them and never heard anything so I filed a claim via PayPal, method I chose to pay which was mistake # 2. Finally get a response from WSS and all they can do is give me a gift card valued @ my order, $190. I really wanted a refund but no worries at least it’s something. So I call PayPal and tell them to cancel the claim they say ok BUT DIDN’T DO IT. So WSS removes the $$ from gift card saying I have to deal with PayPal now. Guess what PayPal does SIDES IN WSS FAVOR cause of the tracking photo even though I say it’s not my porch! I call FedEx and they say the way the shipment was setup by WSS only they can file a lost package claim receiver aka me can’t file squat. So I’m calling PayPal begging them to help me out and do something since I’m out $190 and no items and they recommended that I dispute with my bank so it can be further investigated. So that’s where I’m at now. Over a month of back and forth and no idea if I’ll ever get my money back for stuff I never received. WSS is for sure a GIANT SCAM with terrible customer service but I’m so shocked with PayPal, they must be in cahoots. Terrible companies all around. Don’t make the mistake I did, please avoid them both!
Didn’t receive my order 0 response from customer service
Order some jerseys from march 2024 until now didn’t receive the order. Emailed customer service like 5 times 0 response. Very bad experience. Order# 0429492903 placed on 05/06/24
This is a joke of a company!!! Customer service just sends you in circles repeatedly and you are stuck with your purchase reguardless of wether or not you want to return it. Bought this shirt under the impression it was as advertised, it is NOT! It is a much lighter green then shown in the pictures and the worse part is it's a SLIM FIT which was not made clear at any point. This won't even fit my son who is 14, 110 lbs and 5'9. This is a joke. Dont buy this unless you are anorexic, and even then it will be much 2 small. To top it all off, they removed my review from their website so people wouldn't know how bad they are.
Have not received order. Zero replies from company. We called and emailed.
have not received order. Company does not return calls or reply back to emails. Will dispute charges. invoice number 0001687. invoice for order 13343 order placed July 2, 2024
Order placed for Spain Away Authentic Shirt (order number 0430286588) and promised that the item will be posted out within the day committed which is yesterday. Deadline missed and email to customer service and keep mentioned will send out with 2 business day. Very disappointed with WSS which I still give it a shot and maybe I am wronged…
Terrible customer service. Waited 3 months for my son’s jersey to get shipped out, when it arrived the number on the back was an adult size number not a kids number, it basically covered the whole back of the jersey. World soccer shop didn’t acknowledge this and said that it’s how it is despite me showing them examples of what it should of looked like, then they said I purchased the item more than 60 days and they cant do anything. Absolute joke! Of course it was purchased more than 60 days ago it took them over 90 days to ship it. Useless customer service. Don’t shop here!!!
WorldSoccerShop is an e-commerce platform specializing in soccer-related apparel and merchandise. The company offers a wide range of products, including jerseys, footwear, training equipment, and fan gear from various global soccer clubs and national teams. Customers can browse through an extensive selection of items that cater to soccer enthusiasts of all ages, ensuring they find products that enhance their game or showcase their team pride.
Targeting soccer fans, players, and coaches, WorldSoccerShop provides a user-friendly online shopping experience, complete with detailed product descriptions and sizes to meet diverse customer needs. The platform emphasizes customer satisfaction, aiming to deliver quality products that resonate with the vibrant soccer community. Through its commitment to serving soccer lovers, WorldSoccerShop positions itself as a go-to destination for all soccer-related shopping needs.