Xero Shoes is a footwear company specializing in barefoot-inspired and minimalist shoes designed for comfort and protection. Their product range includes training shoes for men, women, and children, emphasizing natural movement and foot health. Xero Shoes aims to promote strength, stability, and confidence by allowing wearers to experience the benefits of being barefoot while providing adequate cushioning and support.
Targeting individuals who value an active lifestyle, Xero Shoes caters to fitness enthusiasts, casual walkers, and anyone interested in adopting a more natural approach to footwear. By offering a variety of styles and sizes, the company ensures that customers can find the right fit for their specific needs. With features such as free shipping on orders over $99 in the continental U.S., Xero Shoes strives to make their minimalist footwear accessible to a wider audience.
Xero Shoes receives a largely positive reception, with many customers praising the comfort and style of their footwear. Reviewers frequently highlight the lightweight and attractive designs, making them ideal for everyday use and outdoor activities.
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Many express satisfaction with the minimalist approach and the overall quality of the shoes, noting that they are fun and comfortable once acclimated. However, there are notable concerns regarding product durability, with some customers reporting issues like soles falling apart after limited use. Additionally, sizing inconsistencies and the lack of free returns have frustrated several consumers, leading to dissatisfaction. Despite these criticisms, the majority of feedback remains favorable, showcasing Xero Shoes as a popular choice for minimalist footwear. Overall, the sentiment is positive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
113
100%
-1.5
● Low
4.4 / 5 overall
=
113 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.3▼ 1.5
12-month avg
4.4
All-time
4.4
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 25
4.7
14
Apr 25
4.8
45
May 25
4.5
28
Jun 25
2.5
11
Jul 25
4.0
8
Aug 25
3.7
7
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 113 most recent reviews.
Top praiseof 95 positive reviews
Customer service28%
27 mentions
Easy to use12%
11 mentions
Fast & efficient12%
11 mentions
Delivery8%
8 mentions
“The customer care is awesome so you can reach out for any assistance and any information required”
On “Customer service” · Aug 12, 2025
Top complaintsof 16 negative reviews
Customer service44%
7 mentions
Returns44%
7 mentions
Refund31%
5 mentions
Quality31%
5 mentions
“I am an old customer of Xero since 2019 and loved using their sandals and shoes until now-
I purchased a Xero sanda...”
On “Customer service” · Jul 10, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
Overall rating and review count for this company and similar companies
If you’re like me and need great zero drop shoes that are also fashionable, this is one of the best around.
The leather is so buttery and comfy on the arches, and they look super sharp on a business casual look. Highly recommended!
I have not been displeased once over the past 2 years. Over those 2 years I have bought 4 different types of Xero shoes… and the only complaint may be that they last… and last… and last. For this reason, it is making it hard to gain permission from my beautiful wife to purchase my next pair!
I already love Xero shoes! I was looking for a slip on that didn't squeeze my toes, and these fit the bill! I love the style and comfort. My only complaint is I did get a bit raw on my heel, after wearing first few times. Other than that, these are great!
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Hubby was right! Hard to admit that, but he ordered the sandals first. I love the sneakers! And I work in a preschool and am on my feet all day! Great customer service and even better product! The design of the toe box is very comfortable without looking boxy.
I’ve been searching for a barefoot shoe to use for pickleball for some time and have not been able to find one that would handle the quick start/stops and lateral movement. I was going to try the Xero 360 and figured if they do not work for pickle ball, then I would just use them for running. Then I saw the Xero X1 basketball shoe and thought they would be perfect. I play 2-3 times a week and have been using them for 2 weeks now and love them. I feel so much more connected to the court and feel like I am able to react and move much quicker.
It's great that the new D trail sandals can be adjusted for narrow feet. I love the new design and the Xero company has excelled at a new comfortable design.
Thank you Xero team
Not fond of toe strap sandals. I've been waiting for one of the barefoot companies to make a chaco sandal. Xero finally did it! Got it right away and am happy.
I have been buying minimalist shoes for 15 years, Xero is the brand I have to most pairs of. They are well made, stylish, and reasonably priced. They have a good exchange and return policy as well. Our whole family has at least 2 pair at any given time.
A shoe with stability and comfort. Great for summer
I needed a shoe that was stable, comfortable & cool for summer. This shoe delivers all that plus they had it in the color white which has been hard to find. I'm 77 yrs old and I walk more secure and steady with these shoes. They're also stylish and don't look like grandma shoes. :)
The best white leather athletic/casual shoe I've owned
I ordered a white leather athletic shoe from Xero Shoes. They are very nice fitting, rounded toe box and a low cut back/ankle area so they look like a dress casual shoe. I have worn them several times and get complements. I wear them with dresses and skirts. I have longed for a shoe just like this and with the perfect fit keeping my feet and especially my toes happy.
After switching to barefoot shoes a couple of years ago, my regular sport shoes began to feel uncomfortable. But I was a skeptic about wearing barefoot shoes for sports; I doubted that I could have the same support for quick starts and stops and side-to-side moves as my regular shoes.
What a pleasant surprise with the Xero Shoes X1! I wore them to a squash practice, and the X1s were amazing! They are much lighter than my old tennis shoes, they support my feet very well, and they gripped the court like a champ, helping me with quick starts and stops.
Xero Shoes X1 are my new favorite court shoes! Now… If they could only help me win the upcoming club tournament 🤔 😆😆😆
Finally a basketball shoe that's good for your feet!
I've been playing basketball pretty much my whole life and even played D2 college ball. I always hated basketball shoes because they felt like bricks on my feet and very restrictive. After college I started playing basketball in cross trainers because they felt better on my feet and for the last few years I've been playing in the Xero 360s and those have worked well. But I was super excited that Xero came out with basketball shoes--for women too! I tried these at my last pick up game this past week and love them! Definitely more lateral support than the 360s for basketball but yet a wide toe box and flexible sole that we love from Xero! THANK YOU for making these! I'm 45 years old and still playing ball every week and will be wearing these Xero basketball shoes from now on! Love the yellow color too!
Xero shoes makes an excellent product. Ordering is quick and easy. I had to return a pair because sizing was off and the return/exchange process was very good.
I discovered Xero years ago and I had some shoes (still have them !) but then I discovered the sandals.
Started with the Z-trek series, great sandals but then I did try the Z-trail series ... well, to make the story shorts, are 4 years I wear ONLY my Z-trail, about 99% of the time, sun, rain, snow, whatever.
Is like walking barefoot on a cloud !
I love them. Of course I wearing out them completely, an average of 1 pair a year but Xero has the BEST warranty program possible and so they allowed me to walk basically barefoot but protected all these years at an affordable price. Just .. thank you ?
So happy with recent purchase of Women's Dillon Leather shoes (white). High quality, comfortable from the start and great styling for any summer outfit
Very responsive when I needed to exchange products due to sizing. The products itself (I own two pairs of shoes) are as advertised and seem like they will last me a while.
Xero Shoes is a footwear company specializing in barefoot-inspired and minimalist shoes designed for comfort and protection. Their product range includes training shoes for men, women, and children, emphasizing natural movement and foot health. Xero Shoes aims to promote strength, stability, and confidence by allowing wearers to experience the benefits of being barefoot while providing adequate cushioning and support.
Targeting individuals who value an active lifestyle, Xero Shoes caters to fitness enthusiasts, casual walkers, and anyone interested in adopting a more natural approach to footwear. By offering a variety of styles and sizes, the company ensures that customers can find the right fit for their specific needs. With features such as free shipping on orders over $99 in the continental U.S., Xero Shoes strives to make their minimalist footwear accessible to a wider audience.